"Sign out from creative cloud" is greyed out.

Hi
When I open CREATIVE CLOUD preferences --> General --> account
"Sign out from creative cloud" is always greyed out.
I want to sign out from creative cloud and sign in with different adobe Id.
thanks
Chandu

Hi Chandub,
This might indicate that the Creative Cloud app is not loading completely or doesn't have sufficient user rights to finish loading.
Are you on Windows or Mac? If you are on Windows, you might try launching the app by using right-click Run As Administrator, if you are on Mac see if the same behavior happens from a newly created admin account.
There is also an option with the Adobe Cleaner tool to remove all Adobe ID info, option 10.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Hope that helps,
Dave

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