Sign up for Home Bundle and Foxtel.

Hi guys, Starting to feel the frustratiion that I didn't want to feel with this.About 2 weeks ago I placed an order for a Home Bundle with Foxtel online. Was then called by Telstra stating that they needed confirmation of the address, as there hadn't been an active connection there in a couple of years. All good. Told them what they needed to know. Was told everything would move ahead.1 week passed and I went to online chat to see if any progress had been made. I was told it hadn't and the current order had to be cancelled and a new one processed. To which the whole cycle will start again I am assuming.The unit has a physical phone line, can see it sitting there. Understand they need to confirm the address, shouldn't be too hard. Now it seems I am getting the continuous run-around with people saying it's all moving along when it clearly isn't.Any way someone can help me out with this?  My most recent ref # for all this is 1-535015434441, the previous ref # for the confirmation of the address is INT 1-530100789174 thanks a bunch, Evan 

Yes have been using the live chat to try and work this out but same process over and over."wait for a phone call in 24-48 hours please" no phone call ever happens. back onto live chat after a few days,"yes still something not right here, let's re-process that order for you" and the exact same cycle happens again.would love a case manager for this as i can't see it being rectified on it's own unfortunately...

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