Signal drop problem in Asha311 network mode is kep...

Hi All,
I just purchased new Asha 311. i just noticed one strange thing. If phone network mode is kept on "Dual mode"
I am facing signal drop problem after every incoming or outgoing call ( same the case with SMS ). when we keep network mode in "GSM" mode there is no problem at all.
is anybody facing that problem.
guys please suggest what should i do ? . is it a problem in cell phone.
Regards,
amit kushwaha
Solved!
Go to Solution.

When you select the dual mode the device will try to find the 3G connection. If the strength of 3G is adequate it will connect and when the strength falls it switches to GSM. Now if you are in an area where 3G is available but the signal strength is not that good, it will constantly switch between 3G & GSM. That leads to problem. Keeping phone in GSM mode forces it to stay that way & ensures constant connection. If you have 3G activated, then you can force the device to stay on 3G by selecting that mode. Please note that the coverage area of GSM in some places is more than 3G so you may get no signal on 3G but it may be present in GSM mode.
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

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