Signature and Reply spacing problems in Mail

2 minor problems I can't seem to fix. Outside of these, my switch from about 8 years of Entourage has been fairly painless.
When I reply to a message, Mail leaves just enough space for the cursor, but the return message I'm typing is right on top of the reply's history. My other mail program would have an extra return added. In fact, when I forward an email in Mail, the extra return is there, just not when I reply. I can't find any kind of Preference setting or logic for this. Any ideas how to force the extra return in there?
I've had nothing but bizarre behavior from the signatures. Here's 2 of them:
I have numerous signatures for my numerous accounts. It seems when I go to do a minor tweak, the spacing beneath the signature changes. Also, I have selected, "Always match my default signature font" (verdana 12). Sometimes it does, sometimes it doesn't.
Any ideas?
Thanks,
Dave

For 2 make sure this is off:
Sorry, don't know the answer to 1.
Regards,
Colin R.

Similar Messages

Reply icon problems in Mail, and Opening Apps Word, Excel

Hi
I have two major problems with Lion.
1.) In Lion if a conversation email is open and lets say I've replied to the first email, if i get a new email from that person it shows it as being replied to. (Unless you open the collosapable icon then it shows which ones have been replied to.)
This is very annoying as all my business staff, when glansing at emails think they've replied to some, when in fact they have not.
How can we fix this or sort this problem out?
2.) When we open Excel or Word, it seems to open any recent documents we've had open and this is very frustrating. Especially if your showing someone a document and you don't want private documents popping up. Any ideas?
Really appreciate your helps
Mark Brown

For 2 make sure this is off:
Sorry, don't know the answer to 1.
Regards,
Colin R.

Importing emails, signatures and contacts from Entourage

I've been trying to find a way to import emails, signatures and contacts from Entourage to mail. I want to change accounts so I can eventually use mobileme in the office I'm working at but don't want to have to go through the arduous process of having to copy everything manually into mail.
Has anyone found a fool-proof way of doing this yet ?
Thanks & cheers, Jan

Just imported everything myself for Entourage X a few weeks ago.
iCal will directly import Entourage's calendar.
Address book can be done to ways. In Entourage, open Address book, under the file tab select export contacts. This will save a .txt file on the desktop which can be imported by mail. Another way is to create a folder on the desktop, then highlight and drag all Entourage contacts to the folder which can also be imported. Either way, if you have more than one email address per contact, you may have to cut and paste those manually.
Mail will import email from Entourage directly. I had to import several times to get everything. In Mail under the File Tab, just click import mailboxes and select Entourage. Another window will open and you are able to pick which Entourage folders to import. All are selected initially.
As far as signatures, you most likely will need to cut and paste those manually.

Create and Reply Problems in Mail

After upgrading from Panther to Tiger 4.5.5, I can no longer type a new message or Reply to an existing one. I can bring up a new message window, but it will only let me type about 10 letters, and then it beeps at me and won't let me type any more. The same thing happens when I try to forward a message -- it won't let me type above the forwarded message! Thinking maybe it was an installation problem, I reinstalled the 4.5.5 update again, and once again, fixed permissions, but it still doesn't work correctly.
The Reply and Reply All buttons don't work at all as they seem to be non-clickable.
I have no problems receiving mail, and all my mailboxes imported just fine. I also have a .Mac account (it is set up so it shows up in Mail) and seem to have the same problem creating or replying to messages using that account as well. The only way I can reply to a message or create a new one is to use my internet webmail or .mac account.
Has this happened to anyone else? Can someone out there please help me?
Thanks.

Thanks, but that didn't work for me. I threw away my Preferences many times and nothing changed, but that's always a good place to start when you're having trouble with an application. Apple just released (April 4th or 5th) a new Security Update that addresses connectivity problems, so I hope this will help resolve some users' problems. I think the problem was with the last Security Update from Apple (released about 2 weeks ago).
I found another thread at the Apple Discussion Board with subject entitled: Topic: Yet Another Mail User Who Can't Compose or Reply at http://discussions.apple.com/thread.jpsa?threadID=418581. You might want to try reading through some of the suggestions. Apparently, there are quite a few people with the same problem. I have solved my problem by using a cleaning tool called Cocktail and cleaned out both by System and Kernel Caches (see below). First try setting up a new System account (not just a new Mail account). Then open Mail, set your preferences, and try to Send something. If it works, you'll know the conflict isn't the application itself.
You can create a new System account/identity by going to your System Preferences, then choose System - Accounts, and click on the + to add a new account. Be sure to unlock the little lock on the bottom left so you can edit. After you set up the Account, then choose Login Options. I have "Automatically Log in as" checked so this account will come up when I start up my computer.
Mail and TextEdit both worked fine in the new account for me. I don't know if anyone else had trouble with TextEdit, but I had the same type of typing issues as when tyring to compose a new message in Mail. I could type a little, but the spacing would be messed up, or it would just lock up.
My system has now been fixed (Yay!) by cleaning out both the System Cache and Kernel Cache. There are two freeware utility programs that you can download at versiontracker.com (a great source for all kinds of programs) that will do this for you. One is called OnyX and the other is Cocktail. When you open up Cocktail, choose Files, then choose Caches. Check System, User, and Internet. Then press the Options button for more options. I have all the options checked, including Kernel Caches. This application worked for me, but OnyX is a great program that does all kinds of system cleaning and more -- definitely worth downloading. If one doesn't work, try the other.
I don't really know what the conflict was, but cleaning out the caches worked for me, and now everything seems to be back to normal.
I hope this helps. Good Luck.
800 MHz PowerPC G4 Mac OS X (10.4.5)

Mail problems: signatures and links

I had a problem with Mail yesterday. Somehow I lost the connection between the app and my server, and I had to redo the configuration. When I finished I had all my own mailboxes, but the InBox was still empty, though I could view the new and old messages on the server. I finally got one of our IT guys to figure out what was wrong and he fine-tuned the configuration and my messages were loaded back to my InBox from the server. I mention all that because I suspect it may somehow have caused the problems I have found today.
Signatures: When I open the signature preferences, I have 3 signatures that appear and I can change most everything, except at the bottom where I should be able to choose which signature I want, the only one listed is None, and it is grayed out. So how can I get it to recognize the 3 signatures in the box above that?
Links: When I get an email that has some links imbedded in it, when I click on any of those links, in any of those such messages, nothing happens. I can sometimes go around that by hovering on the link, copying it down on paper, then typing it into the URL blank, but some of the links are so long that is not a reasonable workaround. I really need such links to work for me. Any suggestions?
All help with both problems will be much appreciated.

"G5 iMac Mac OS X (10.6.5)"
No G5 iMac (non Intel) can run Snow Leopard. Therefore, you must have an Intel iMac. See KB Article: http://support.apple.com/kb/HT1758 *How to identify iMac (Mid 2007) and later models*
Please correct your system info so that you can get the proper troubleshooting suggestions.
I have requested that a HOST move you post over to the proper forum area so that you will not have the need to repost.
!http://i51.tinypic.com/9bkxeq.gif!

Anybody having problems in Mail when sending reply messages from a thread and the message is not showing in the Sent mailbox?

Hello Folks;
Got a weird one...
I am sending replies from a thread in Mail and they seem to have been sent (sounds) but they don't show in the Sent mailbox... O-0 These messages seem to have been delivered to cyberspace as they don't show in my Sent mailbox on my IMAP server... This has been happening for the last month... I have checked and verified all of my IMAP settings and Mailbox behavior settings... This is really weird and maybe a bug.... I checked all of my other clients that have access to the server on the same account and these messages do not show there either.... Any ideas?
--prd54usa

The messages are getting to the recipient...
I am on a Comcast IMAP server if this has anything to do with it and the server settings are following the correct server port numbers, SSL settings, etc... I save Sent messages on the IMAP server for 90 days.... None of these "disappearing" messages were on the server for more than a couple of days.. Typically, these messages will get 'hung' in the Outgoing Mailbox for @30 seconds before sending... like they are being scanned for viruses or Mail can't connect to the server all of a sudden...
I anybody else here is on a Comcast IMAP server, and having this problem of disappearing Sent messages... This would tell us that it might be a Mail Provider issue with their outgoing server...
--prd54usa

How do I change line spacing in a Mail signature? Where's the formatting menu?

I want to reduce double-spacing in my Mail signature to single spacing so it's more compact and doesn't take up all kinds of vertical space (more than the email itself--I've had recipients complain about this--and it's a business email). I have a logo (.png) in the signature that I've been using with no problem. I have text above and below the logo. It's just too widely spaced. Surely there must be a formatting menu that I can use to shrink the line spacing in Mail Signatures? Or elsewhere, then reimport and have the formatting stick? This is a pretty basic feature for an email client to offer. Is there a simple solution to this?

Since it's a windoze app, ask at http://answers.microsoft.com/

Rainbow ball and replying to mail

Some of the messages I receive on the laptop I want to answer. I use the reply button and when I do the rainbow ball is spinning and I have to force quit to get back to mail. Does any one know the answer? It affects my Mac Pro Laptop many times, it doesn't seem to be the same on my G4 tower any suggestions greatly appreciated.
Roger

It's not a functional "fix" at this point so much as on the checklist of items in the process of variable elimination.
I built a "flattened" mac, that is on a clean empty hard-drive, I built a system from scratch using the 10.4 dvd, then did the necessary software updates to bring it up to date, and NOTHING ELSE, no third party software, nothing. I checked and verified the filesystem integrity and permissions via diskutils (the command line equivalent of the disk utility) from the console (>console in the login window) as root. (yes I enabled root.)
I then made a complete bootable mirror copy of the drive in it's "pristine" condition using the ASR tools (another command line tool set provided by apple that us command-line junkies love).
I also archived the the mail.app in it's pristine condition.
I then configured the mail client to work with my home account. And then made another archive, just of the the ~/Library/Mail and ~/Library/preferences directories, so that I could later compare them to their counterparts when things went south.
I then started using the account and mail.app, "heavily". And within a few days it started acting funky. I then started doing some comparisons about the state of the files in the "pristine" archive and the "sustpect" installed system, didn't see a connection. Did some tracing of the I/O of mail.app, to figure out what it was doing and why, and that led me to compare specifically the signatures and rules settings before and after, and amoung the text files I saw no difference, and I didn't compare the .webarchive files that mail.app uses for storing signatures.
So I archived the "suspect" directories (mentioned above) and replaced them with the "pristine" versions, and things worked swell again.
So now I am in the process of narrowing down what specific files are susepct of causing the problems and hopefully how and why they become problematic. When I do, I will post my results here. I am doing this as time and inclination is availible, and that time is limited. I hope to have a functional solution for at least my self by the end of the week (PDT) even if that "functional" solution is to not use the signatures or rules or junkmail facilities or something like that may work for me. I would rather have a functionally restricted, but reliable mail.app, than have to deal with a lessor client at this point.
So the three things I would first yank (just move to a safe place, don't destroy) from your ~/Library/Mail/ directory if you are having similar problems are ~/Library/Mail/Signatures/ and ~/Library/Mail/MessageRules.plist and ~/Library/Mail/MessageRules.plist.backup and reconstruct those settings in the mail app, by hand. If the problems go away...
Just stop the application, and move those files, and then move the replacements in, and relaunch the mail application. If you don't have "pristine" replacements, you will need to construct and archive copies of them first using the process mentioned above.
I have eliminated the DefaultCounts, and Envelope Index files as sources of the problems I am (personally) experienceing, that's not to say they aren't the problem in your case, both can become corrupted, and I have reports that some users within my circle of awareness find that mail.app reliability issues that were cured by removing those files and letting the app rebuild them fresh on occasion.
G4 500x2 2Gb ram Mac OS X (10.4.8)

Since installing mountain lion i have a problem with mail. when i delete a message close and open mail the message has come back. please help!

Since installing Mountain Lion i have a problem with Mail. I delete a number of messages from the same person but keep the newest message in my Inbox. I actually delete them from the Trash. The next time i open Mail the deleted messages are back again. Can anybody please help as this is getting annoying. Thanks in Anticipation.

Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
First, empty the Trash.
Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):
find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl $ 2> /dev/null | wc -l
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply.

Mail app keeps crashing (and other related problems)

A few days ago, my Mail app began crashing on seemingly unrelated events, so I assume my data got corrupted. I won't explain all the scenarios because it's a complete mess. To keep it simple, I have only 2 accounts and they are both on Gmail, so no backups are needed. I'd like to try doing a complete wipe of all data that the Mail app uses and that should fix it.
What files/folders does Mail use? So far, I've found:
~/Library/Mail
~/Library/Containers/com.apple.mail
I've also seen someone mention ~/Library/Preferences/com.apple.mail.plist, but I don't have this file.
After deleting the above and creating my mail accounts, the crashes are back. The only possibilities I can think of are:
1. I haven't deleted EVERYTHING owned by Mail yet. <-- What other files/folders belong to the Mail app?
2. Mail is depending on something else on my system that is broken.
3. Mail app itself somehow became corrupted.
4. Something being synced from my Gmail is not properly being handled, resulting in a crash.
When this started happening (if it helps):
1 day after installing the OS X update 10.8.3 as well as MacBook Pro Retina SMC Update v1.1, my MBP froze as soon as I loaded League of Legends. This was followed by a reboot as I couldn't Cmd+Tab out of the game. I wasn't aware of the Force Close App shortcut at the time, so I used the power button. That was the only time this happened, and it has worked fine a few times after the updates were applied and also worked after the reboot following the freeze. Since that time, I have encountered another issue where just about all of my apps crashed simultaneously -- no 3D-accelerated apps were even running this time.
Since then, I've updated VirtualBox from 4.2.8 to 4.2.10 (seemed like something that could cause this weirdness as I always have a VM running) and have not had any problems except Mail crashing all the time.
This question is primarily about fully resetting the Mail app to clean settings/data, but any thoughts on what may have happened are also welcome

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

How do I add a signature not only to newly composed mail but, to reply emails?

I created a signature and I see it being applied to new emails but, not to my reply emails. Is there a way of including it in my replies as well?

'Tools' > 'Account Settings' > 'Composition & Addressing' for the mail account
* select 'Automatically quote the original message when replying'
* select: then 'start my reply above the quote' or other option
* select: and place my signature 'below my reply(above the quote) or other option
* select 'Include signature for replies'
* select: 'Include signature for forwards'
* click on OK to save changes

Digital Signatures and Encryption in Yosemite Mail

After upgrading to Yosemite, I am having difficulty using the Mac Mail app to send digitally signed and encrypted email.
Before the upgrade to Yosemite, I was able to send signed and encrypted emails using certificate/keys in my keychain using both the Mac Mail app and Microsoft Outlook 2011 for Mac.
After upgrading, I am still able to send signed and encrypted message in Outlook, but the Mac Mail app gives the following error when I attempt to send a signed email:
'You don’t have a trusted certificate in your keychain that matches the email address “XXXX@XXXX”. Without a certificate, you can’t sign messages sent from this address.' (Actual name replaced)
When I look at my certificates in my keychain, a certificate is available with "Usage: Digital Signature" that has the email address from the error message "XXXX@XXXX" with exact case in the RFC 822 Name.
Another interesting piece of data that might help track this down is that when I first launch the Mac Mail application, the Mac Mail application is able to successfully decrypt emails that have been previously sent encrypted to me. HOWEVER, after I attempt to send an email and get the "You don’t have a trusted certificate..." error message, these emails are no longer able to be decrypted. I get the "Unable to decrypt message" header above the message and the content of the message is just a "smime.p7m". If I close the mail application and restart it, these encrypted message are once again decrypt-able until I attempt to send a message.
It almost seems like things are working until mail tries to access the keychain.
I have attempted to delete my certificate and keys from my keychain and then adding those items again.
I have attempted to close the mail application and reopen it.
I have attempted to reboot my computer.

1. I want to confirm that this is still an issue for me in 10.10.1 and mail Version 8.1 (1993)
2. I have another data point.
At my office I have wired networking and wireless networking available. Primarily I utilize the wired networking for access to network drives, etc.
When using the wired networking, I experience all the problems that have been catalogued in this thread. Can't sign, can't encrypt, can't close the compose window after the mail program fails to find my certificate.
However, when I switch to wireless networking before starting the mail application, digital signatures and encryption seem to work! This is pretty weird behavior. Make sure to restart mail if you were previously wired.
Here are some theories:
Something to do with OCSP? When I am wired vs wireless I am on different ip subnets and subject to different firewall rule sets. Perhaps OCSP is trying to determine the status of the certificate and failing?
Here are some things I have tested:
I switched to a different official apple brand thunderbolt to ethernet adapter with no change in behavior
I disabled wireless and disconnected my wired network. So no network access at all. Signatures and encryption work! The message obviously does not send, but it appears in my outbox and I don't get the signature error. When I reconnect my wired cable, the message sends successfully and appears as encrypted in my sent folder!
I have attempted to disable OCSP by using "Keychain Access --> Preferences --> Certificates Tab --> OCSP (OFF) and CRL (OFF)" but this hasn't made a difference in the behavior of wired networking.
Ran a TCPDUMP on traffic to the OCSP service but didn't see any traffic when I attempted to send a message and received the signature error
I am pretty stumped on this. This is very odd behavior
Does anyone else experience this behavior?

Signatures and Mail

I used to be able to pick and choose various signatures from a drop down menu for each sending account. This has now gone. There is a procedure to bring signatures back under the Customiseoption but a) this only works in each message sent, and 2) the drop down does not work, even thought there are several different signatures defined.
Any fixes found?

Deborah,
I was having the same problem, but after a bit of playing around I think I have it sorted.
In Mail go to your Preferences. Click on the Signature Panel. There is a drop down menu located in bottom quarter of the Signature preferences window that says *Choose Signature*. I've a feeling it defaults to None so you need to set it yourself.
Select the mail account that you want a sig to appear on, and then choose the appropriate sig text.
If you have more than one sig text applied to an account you will have the option to select "At Random" or "In Sequence" also.
I think what you are experiencing is because at the moment you have None (the default) set in *Choose Signature* and therefore you are having to select a sig text each time you compose a mail.
Hope this helps.

Since upgrading iMac to osx lion I have been experiencing problems in mail, it spontaneously stops receiving and tells me it can't find the pop server and also the biggest problem is that when I send with an attachment the recipient doesn't receive it.

Since upgrading iMac to osx lion I have been experiencing problems in mail, it spontaneously stops receiving and tells me it can't find the pop server and also the biggest problem is that when I send with an attachment the recipient doesn't receive it.
I have to restart mail most times before it starts recieving or recognizes the pop server.
As I said a lot of recipients do not recieve my mails when there is an attachment or when I reply to their email.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Firefox updated today and now when I reply to an e-mail, my reply box won't open all the way.

When I reply to an e-mail the box opens, but won't open all the way. When I try to make it bigger it just scrolls back up so I cannot see what I'm replying.

HI love3000,
Do you have an example url of where this happens? As well as a screenshot of the before and after ?[[How do I create a screenshot of my problem?]]
This would help investigation for the web compatibility team.
You can also try to refresh the page or [[How to clear the Firefox cache]]

Signature and Reply spacing problems in Mail

Similar Messages

Maybe you are looking for