Signature: nsJSContext: :cycleCollection: :UnmarkPurple(nsISupports*)
== Issue
==
Firefox is crashing or closing unexpectedly
== Description
==
Firefox crashes whenever it feels like it. Any help from this ID?
Signature: nsJSContext:cycleCollection::UnmarkPurple(nsISupports*)
Most recently it freezes the whole system and logs no crash report.
Also have a different (I think) problem with Adobe;
"explorer.exe - Fatal Application Exit
The specified module could not be found. C:\Program Files\common files\Adobe\Adobe Version Cue CS4\client
4.0.0\VersionCue.dll"
Can they be related?
== Crash ID(s)
==
Signature: nsJSContext:cycleCollection:UnmarkPurple(nsISupports*)
== Troubleshooting information
==
none!
== Firefox version
==
3.6.3
== Operating system
==
Windows Vista
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-1.6.0028.1
*NPTURNMED
*1.9.0009.1
*DeLorme Send To GPS
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*DivX Web Player version 1.5.0.52
*npdivxplayerplugin
*Adobe PDF Plug-In For Firefox and Netscape
*Foxit Reader Plug-In For Firefox and Netscape
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Default Plug-in
*Provides additional functionality on Facebook. See our web site for details.
*Unity Player 2.6.1f3
*Shockwave Flash 10.0 r45
*iTunes Detector Plug-in
*GEPlugin
*Picasa plugin
*3.0.50106.0
*Office Live Update v1.4
*Virtual Earth 3D 4.00090316005 plugin for Mozilla
*Google Update
*Java(TM) Platform SE binary
*Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
Hello Virya.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
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