Signature Pad Compatibility

Is Acrobat DC compatible with Topaz signature pad systems? My business uses these devices and I have heard that previous versions of Acrobat had difficulty working with Topaz.

Hi wulfgar01,
Adobe is open to all the plugins and for specific details about compatibility you can contact the manufacturer of the plugin (Topaz).
You can refer to this PDF file for the steps to configure Topaz with Acrobat settings : http://www.topazsystems.com/Software/download/adobexipluginhowto.pdf
In case if you experience any issue please let us know. We will be happy to help you.
Regards,
Aadesh

Similar Messages

How can I connect my ipad to my mac and use it as a signature pad?

The company I work for want utilize the ipads we have and use them as signature pads for clients to sign off on authorization forms. Is this possible and How can I got about doing this?

It has nothing to do with the device. The way Wi-Fi works, an end device can only be associated with a single access point at a time. And the iPad will attempt to latch on to the strongest signal it gets, in case there are several usable access points at any given moment.

Multiple Electronic Signatures using Signature PAD

Hello Experts,
We have a requirement where we need to capture the electronic signature on thee PDF form at different time. This means I fill the PDF form get the 1st electronic signature using signature PAD and then saved the form. I open the same form and then take the 2nd signature. When we are taking the 2nd signature on the saved form it's making the form and signature invalid.
Please let me know if there's a restriction by Adobe PDF such that you can't accept the signature once it's signed and saved.
Thanks, Ritesh

Yes, that's an e-signature. An option if you need to set up multiple e-signatures is to use stamps. They can be flattened individually, which converts them to regular page contents. The Acrobat help has more information on using stamps and you can use the following free JavaScript-based utility to flatten them after they're applied if you want: http://www.uvsar.com/projects/acrobat/flattener/

How can I integrate a Topaz signature pad to place the signature on the document? It is a certificate signature on the pad that isn't going onto the document.

Adobe doesn't support a signature pad for Adobe Acrobat but the Topaz pad sees and registers the signature on the computer but not on the document? Suggestions would be greatly appreciated.

Hi Mary,
Did you not get software from Topaz along with the signature pad? You should have gotten a file called signplus.exe (or gemsignplus) that installs the software that integrates the Topaz signature pad with Acrobat. Then you need to go to the Signature Creation preference and select Topaz as the default signing method. You can also select Always ask and then you would be prompted to select either Topaz or the traditional Acrobat digital signature when you click on a signature field.
How to get to the signature preference depends on the version of Acrobat you are using. If you let me know I'll give you the exact steps.
Steve

Sign Once (Signature Pad) & Copy Signature Image Many?

Does anyone know how to sign a document once with a signature pad (or with a signature image applied to a digital signature,we suppose) and then attempted to copy the signature image into other image objects in the form? We’re assembling large sets of forms with multiple signature areas, and one common end page where the signature is captured by the signature pad. The requirement is to fill-out all associated signatures so that the customer only has to sign once (yes, this has been approved by legal).
What we’ve tried to do is to bind and image field in the form to the same XML element where the signature image data is bound. The signature field, of course, is not bound to anything as there is no binding tab. The problem is where do we find it (if it’s even exposed)? We’ve written JS to dump the entire XFA data out of the form, but the signature info is just not there.
Any other ideas we may pursue? If this helps, we're using a Topaz SignatureGem 1x5 signature pad (see attached link). We’ll need to worry about invalidating the single digital signature if we can figure this out, but just trying to get through the first hurdle. Not sure if it's possible, as well, to copy one signature to another in its entirety.
Thanks for anyone’s help in advance!

Additionally, it looks like someone opened a thread on doing this a while back, but it trailed-off (no answer):
http://forums.adobe.com/message/4184259#4184259

Topaz signature pad and Reader 10/11

Background:
I am working on the County Attorney's Case Management Project which will make all court documents filing electronic and as part of that process we will require all signatures on court documents to be digital only. We currently have Adobe integration with our software and will be using Adobe to sign the documents. Currently most County Attorney's offices user Reader not Acrobat.
Question:
We are using a Topaz Systems SigLite 1x5 LCD Signature Pad as our test/training signature pad. In Reader when we try to sign we are not getting a signature capture window, instead we are only able to use the default Adobe signature options of drawing, text, or inserting an image. Is there anyway to get the signature capture to appear for use when signing? (assuming all of the security properties for the document are set properly, which I have verified) I can get this to work perfectly in Acrobat. I'm trying to make the process of signing all of these docs for the attorneys easy and with the fewest amount of keystrokes and clicks as possible.
Thanks!
--erika

Check to make sure that it's actually available in Reader. I think the following should show it: Help > About Adobe plug-ins
There is also a user preference that can affect its availability: Edit > Preferences > General > Use only certified plug-ins
If this doesn't help, check to make sure the plug-in is actually present in the plug-ins folder for each Reader installation.
If you can confirm the the plug-in is correctly installed and loaded in Reader and it still doesn't work, I'd then contact Topaz.

Connecting to an Electronic Signature Pad

Hello,
We have just purchased Acrobat 9.0 Pro for our business and are trying to get it to work with an electronic signature pad. Both the ignature pad and Acrobat are installed and working: I was told by multiple different personel that Acrobat would work with an electronic signature pad. However, I am not able to get the epad and acrobat to talk to each other. I have tried going to Edit->Preferences->Security (Advanced Settings) -> Create -> Signature Default drop-dpwn menu, but it is not allowing me to connect. The ePad is supposed to be compatilbe with Acrobat, and I was, as mentioned above, told that Acrobat would work with an ePad. I am not opposed to returning the pad IF I have to and purchasing one through Adobe, but as far as I know they do not sell hardware. Help appreciated!

Did Adobe tell you the pad was compatible or somebody else. Personally, I'd recommend you drop the electronic pad idea and switch to digital signatures.

Signature with Signature pad

Our engineering firm needs Engineers to be able to sign pdf
documents over their seal using a signature pad, is this possible?
Most of the signature functions im finding are secure digital
signatures that don't allow an actual epad signature.

I am having the same problem. Have you solved it? Have you
gotten any replies?

Unable return sucessful validate when using signature pad

I need to verify that the user signed the form. We are using a signature pad to capture the electronic signature. And then using the code below in a button to validate. If the signature is left blank I do get the message that the "Signature is not valid: signature is blank". But if I complete the signature field I do not get anything back.
var f = event.target.getField("form1[0].S1[0].SignatureField1[0]");
// Validate the signature field:
var status = f.signatureValidate();
/* signatureValidate method returns one of the following integer validity status values:
-1: not a signature field
0: signature is blank
1: unknown status
2: signature is invalid
3: signature is valid, identity of signer could not be verified
4: signature and identity of signer are both valid
// Obtain the signature information
var sigInfo = f.signatureInfo();
if (status < 3)
var msg = "Signature is not valid: " + sigInfo.statusText;
else
var msg = "Signature is valid: " + sigInfo.statusText;
// Display the status message:
app.alert(msg);;
I have also tried just returning the status using
app.alert("Signature status: " + status);
When I leave the signature blank I get "Signature status: 0"
When I fill in the signature, I don't get the message box.
Is there another command for validating with a signature pad.
Thanks,
Velvet

try using the status property. This is currently working for me.
var oState = event.target.getField(("form1[0].S1[0].SignatureField1[0]").signatureInfo().status;

Using the iPad as a signature pad

We would like to use an iPad as a signature pad for a document on as desktop computer. I've researched several apps but they all seem to want the document on the iPad but we will need to have the document on the desktop computer. We would like to be able to connect the iPad through its cable and use the iPad as a signature pad for the document(s) that require a signature.
These are work computer computers running Windows 7 and Windows 8.
Thanks in advance for any help you can provide.
V/R
George King

Could you put the document on an internal web site?
Set up a web server on the pc.
Web solutions.
http://en.signotec.com/portal/meldungen/use-your-iphone-ipad-or-android-tablet-a s-a-signature-pad-now--900000275-10002.h…
http://stackoverflow.com/questions/3096470/capture-signature-using-html5-and-ipa d
You could crank up a screen sharing app on the pc which the ipad could access. Use can then sign document.
I'm drawing a blank. What were the names of those tablets you could use to draw on as input devices to computers? Could look for such an app in the app store.
Robert

Does anyone know how my clients can sign my adobe pdf invoice with a signature pad

Does anyone know how i can have my clients sign my adobe pdf digital signature field on my contacts on site with a signature pad?

Make sure you click in the text box for username and password to bring up the keyboard.
Try powering off your iPad by holding the power button and sliding the red slider when it appears, or try resetting your iPad by holding the power and home buttons together until the apple logo appears.
I would also highly recommend an app for facebook, it's called MyPad.

Adobe forms issue with signature pads

Hi everyone,
I am new to and just joined this forum as I never had to until this point. I am having some strange issue with adobe forms and using signature pad.
I have a form built using adobe X. I am using Topaz signature pad to have a digital signature in my form. My application (which was built on Progress 4GL) opens up this form using rich text editor. Most of my clients remote login to use the application. Every now and then my clients complain that whenever they click on the signature field on the form to open up the signature pad window, it kicks them out of the whole application. This happens so randomly that they can't predict when it occurs. I logged each and every lines on my code to see if there's any issue with the codes but they all execute fine. And I can't log after the form is open as adobe takes the control and they handle the communication with signaute pad. So far I have checked if there's any memory leakage that would kick me out and it's fine. And I think there's no driver issue as this happens randomly. A client who gets kicked out 1st time if tries the 2nd or 3 rd time following the same steps and same form, can successfully gets the job done.
Have any of you had faced similar issue. If you have any solutions or ideas that would be a great help to me.
Thanks!!
Him

Updates: Just found out that this issue rises only to the clients using Wyse terminals. Has anyone had any issue using Adobe forms and Wyse terminals?

Signature Pad

I was assigned the task of testing a couple of signature pads Topaz siglite T-L460 with SUNRAY 270, Solaris 10 x86, SRSS 4.2 SRWC 2.3 in kiosk mode pointing to a windows 2003 terminal server.
However, after installing the windows components 2.0 with the usb redirector, it presents the pad to all the terminal server users. Does it's necessary to use the redirector? How do I isolate the device for the active user?
Thanks .
Estrar

Hi estrar,
- if this device is HID able, you don't need USB redirection et all. I use this approach for a barcode scanner or Wireless Keyboard like the Logitech MX5000, it just works.
- on the other hand, I have the same issue then you when e.g attaching a USB disk to the terminal server. So we decided not to do USB redirection for WTS, but only for phyiscal or VDI XP or 7 Workstations.
hope this helps, thomas

We have Topaz BSB signature pads not recognized in virtual environment

I'm wondering if anyone else is having this problem. Windows 7 recognizes the device. Device lights up, captures the signature and puts it on the document.
If you change the signature pad, the new one won't work. However, if you log in as another user that hasn't had a signature pad associated with it then the sig pad operates properly.
My theory is once a user profile has an established sig pad it won't accept another even though Windows registers the device. The program we are trying to use it with is Meridian Link.
Any feedback on this issue would be appreciated.

Hello Jack McM,
About hardware devices not working or not detected issue, please download and run the fix tool from the following KB to diagnose and fix the issues.
https://support.microsoft.com/en-us/mats/hardware_device_problems
Additionally, please contact the manufacturer as Rick Dee mentioned.
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

PDF Automatically saves right after signing with an e-signature pad

Hello,
Our office is testing out an e-signature pad from Topaz. I've got it working just fine, the only problem is right affter someone signs with the e-signature pad the oringinal PDF saves itself. I would rather have the user use the save as option and save it in a different location so the original form wont be modified and the user can always click on the oringinal to fill out a form, not make a copy of the oringinal then open the copy and fill it out. Is there a way to change this?

You are correct George. I contacted Topaz about this problem and here's their response
In the Windows\GemSignPdf.ini file is a parameter:
SaveAs = 0
Change this to:
SaveAs = 1
and save the file. This will prompt the user for the save location and name as opposed to saving the document as it exists already.
So I have gotten the Save As working, I wonder why this isn't set as a default but wanted to post this on the forum just in case any other user has this issue.

Signature Pad Compatibility

Similar Messages

Maybe you are looking for