Signature security setting change between Adobe Acrobat versions

Hi,
I created a document using Adobe Acrobat 9 that requires individuals to sign the document using their electronic signature. There are no security settings on this document when it was created using Acrobat 9. However when users that have Acrobat 11 open the document, the security settings don't allow signatures. Does anyone know what I need to do in order to change the security settings such that it is compatible with all versions of Acrobat? I would prefer to avoid buying a new version of Acrobat in order to create a document that will be compatible for all users if at all possible.

I found out the issue. I'm running Acrobat Pro IX and the user was having problems with Acrobat Reader XI. When I enabled the reader extender to allow for signatures using version IX, it would not work on the users computer. I had to download the trial version of XI save using the reader extender function before the individual could actually electronically sign the document. Since that was the only solution to my problem, I would have to conclude that XI is not backwards compatible with Acrobat IX when the file has been saved to allow for users with Acrobat Reader to sign.

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Countless new features were introduced between Acrobat 7 and 9, are you really expecting us to type out a full list from memory?
If you are having specific issues with the Acrobat SDK, first refer to the Acrobat SDK for the higher version. If there remains an issue I suggest posting about the specific problem in the Acrobat SDK forum, rather than asking for an encylopedia of all possible information...
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For the past 5 years, I have owned Adobe Acrobat version 9, and recently installed Adobe Reader as well (version 10.7). I was previously able to set up Firefox to use Acrobat to display PDF files in the browser without downloading them, but I recently noticed that this was no longer the case. Instead, every PDF file I tried to view was being downloaded instead. I came here to find a solution, and discovered that many other people are having similar problems. I followed the instructions given here (https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them), but found that they were actually UNhelpful. They tell you to turn off the Firefox PDF viewer by editing about:config to disable the file pdfs.js, which is the native Firefox PDF viewer-- but that will cause the PDF file type to disappear from the Tools/Options dialog, so you can't assign it to another program (whether Adobe or anything else). This makes it impossible to assign the Adobe plugin to open PDF files. I did figure out a solution on my own, and wanted to post it here to help other users with the same problem.
I ultimately learned, through trial and error and a lot of research both here and on Adobe's website, that the root cause of my problem was a conflict in Firefox between Acrobat and Reader. I was able to solve it by upgrading Acrobat, getting rid of Reader and enabling the Firefox PDF viewer so that I could assign the PDF file type to the Acrobat plugin within Firefox. Here are the details of my problem and how I solved it:
1. Acrobat and Reader conflict with each other in Firefox, but this isn't totally Firefox's fault. It's mostly Adobe's fault, and they pretty much admit it. Specifically, they say that Acrobat and Reader can't coexist on the same machine unless both are version 10 or higher. They tell you to upgrade to solve the problem--but I can't afford to pay for a new version of Acrobat. If you have to keep Acrobat 9.x, Adobe says the lowest version of Reader that will work with it is Reader 11. I couldn't upgrade to this because I have Vista, and Adobe hasn't issued Reader 11 for Vista (and doesn't plan to). I did cheat and download the Win 7 version of Reader 11, but it didn't help.
2. If you have both Acrobat and Reader, you can choose a setting in Reader to make it the default PDF handler--but Firefox ignores this information and defaults to Acrobat no matter what. (This is the part we can blame Firefox for.) If you have a version of Acrobat which is below 9.5.5, Firefox actually blocks it as a security risk, so the plugin won't work at all, regardless of version number. That's why PDFs are being downloaded through your standalone program instead of being displayed in the browser. If you want to view PDFs in Firefox and keep Acrobat on your computer, you MUST upgrade Acrobat to version 9.5.5 or above.
3. Unless you can upgrade Acrobat to at least 10.x, GET RID OF READER. As long as you can access Acrobat 9.5.5, it will work fine in Firefox and there's no need for Reader. I never used to have Reader myself, only Acrobat, but it must have been downloaded automatically when Acrobat was blocked by Firefox (which I didn't even realize).
4. IF YOU NEED TO UPGRADE ACROBAT 9.X TO 9.5.5, YOUR LAST CHANCE IS TODAY--6/26/13. Adobe has announced that today is the "end of life" for the Acrobat 9.x platform, and all support and upgrades will cease after today.
When I searched for updates by going to Adobe's website, it told me there were none available--but when I checked for them FROM THE ACROBAT PROGRAM ITSELF (Help/Check for updates), I was offered a 300 MB upgrade that took me all the way from version 9.0 to 9.5.5 in one step. (It did take a very long time to download and install.)
5. Once you have Acrobat 9.5.5, this is how to enable it in Firefox:
a. INSIDE ACROBAT, set your preference for "Internet" to "view PDF files in browser." Close Acrobat. Close Firefox if it's already open.
b. Reopen Firefox. Check Tools/Add-Ons/Plugins to make sure the Acrobat plugin is there. Enable it if disabled. Close Firefox.
If the plugin isn't there at all, repair your Acrobat installation through Control Panel. Then return to Firefox and enable it. Close Firefox.
c. Reopen Firefox again. Go to Tools/Options and check the list of file types. For the names that contain "Adobe" and "Acrobat," Acrobat should be set as the default program to open them. Select it from the drop-down list if it's not. Continue to scroll through the alphabetical list--you should see another entry called Portable Document Format. If it's there, the default will be "preview in Firefox." You should be able to change this to "Acrobat (in Firefox)" using the drop-down menu. Do NOT pick the option that says "Acrobat"--this is the standalone program and will cause your PDFs to be downloaded.
If you don't see "Acrobat (in Firefox)" as an option, this means your plugin is not working. Go back and fix it using the instructions above (including repair of Acrobat if necessary).
d. If you don't see a file type for "Portable Document Format" at all, that means the Firefox PDF viewer is disabled. You must enable it by editing the about:config file. To see it, type about:config in the Firefox address bar. You will get a warning message--just click OK and keep going.
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I hope other users can benefit from the truly painful experience I had figuring all of this out. Good luck.

Since it doesn't seem like you are looking for support, locking this thread.

Signature drop down menu greyed out. I believe it is because I saved the pdf document after placing a signature. I'm using Adobe Acrobat Pro 9

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Do you mean the drop-down list that shows up when you right-click on the signature (in the Signature Panel or signature field)?
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http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359

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Signature security setting change between Adobe Acrobat versions

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