Signatures not appearing

We have documents that require signatures when complete. Recently we ran into an instance where it appeared on one pc that the document was not signed, but when viewed on another pc the signature was there. All machines are running Acrobat Standard 8.0. On another document the signature date was 9/17/10 on one pc and 9/22/10 on another. In both cases the document was signed by the same person. I should also add that if the documents are viewed in another pdf viewer (Foxit) the signatures are there and correct. Is this a problem with preference settings in some instances of Acrobat and not others? Or a problem with the signing individual?

Hi,
With regard to the signed vs. not signed issue, if I were to take a guess I would say that you are looking at two different files on the two different computers. The signature is not going to disappear just because the file was moved from one machine to another. When the file is signed the cryptographic signature object is written into the PDF file (which is why signing requires a Save operation). You could be looking at the original unsigned file on one computer and the signed file on the other computer.
When you mention dates, are you talking about the date you see in the signature appearance, or, the date you see on the Signature Properties dialog?
The date you see in the form field is written in before the signature is created and cannot be changed without breaking the signature. However, the date on the Signature Properties dialog could be the verification time, which is a preference the user can set (e.g. current time vs. signing time).
Steve

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