Signed PDFs cannot be opened with authentication certificate?

Hello,
I have the following problem. I have PDFs that were signed with a certificate from a private CA via Adobe LiveCycle ES2 Verison 9. These PDFs are sent out to users who then need to open and print them. To open the PDFs an authentication certificate is needed. All users have been issued such a certificate from a private CA. The users have Adobe reader version 8 to 11 installed.
Users who have Adobe reader 9 click to open the PDF, they are then ask how they want to authenticate - via password or certificate. They select the certificate option and are then presented with a list of certificates available (from windows certificate store and adobe application) to choose from. They select the right authentication certificate and the PDF opens without issues.
All other users who user Adobe Reader 8, 10 and 11 are presented with the authetication screen to select the password or certificate option. They select "Certificate" and the screen jumps back to the authentication screen where they are presented with the same selection. If they select "certificate" again, nothing happens and the PDF does not open. For these readers they are not presented with a list of certificates available to choose from.
When I now remove the authentication certificate from the computer, and try to open the PDF, I get the authentication screen, select "certificate" and am presented with all available certificates. None of these certificates of course match the one the PDF asks for, so it will also not open.
The private CA certificates are imported in the windows certificate store as well as the Adobe application.
Why is Adobe 9 handling the certificate differently then 8, 10 and 11? What changes have to be done to pass authentication in the effected readers?
I am looking for forward to any suggestions.
Thank you,
Nadine

AFAIK there were no code changes in this area between XI and DC, Are you doing all your processing on the same platform (Mac) or does the problem manifest when you move encrypted PDF between Mac and Windows. As I recall the problem that I was talking about manifest when encrypted PDFs were moved between platforms. If you do move your PDFs between platforms, then which Acrobat version do you use on which platform? Is it Acrobat DC on both Mac and Windows? On which platform/Acrobat version do you encrypt and on which platform/Acrobat version you try to open?

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