Signed up for CC for 1yr back in feb this year, haven't used it for a while, now it wants me to sign up again
I signed up for 1y for USD235 in Feb.25 this year. I used InDesign a couple of times.
Then I didn't use it because of other problems. Now I want to use it again.
But after I log in, I can't start Id, and it is asking me to pay $30 for one month trial.
WHAT HAPPENED TO MY 1YR SUBSCRIPTION?
I've been waiting for about 1.5 hr for their liveperson help chat, but no answer.
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
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pardhuandey wrote:
I purchased used macbook pro in online now i want to restore the laptop. i tried restoring it using OS X internet recovery but it is asking me for the apple id i provided my apple id. the prob is i need to provide registered id who purchased it earlier which i dont have pl help me.
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Here is a copy of the error
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Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
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To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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