Signed up for Creative Cloud monthly service and nothing happened?

I signed up for Creative Cloud Photography Monthly Plan. Prompt advised it would take a couple of days to process my order, that was three days ago. My Account History has no record of my order.

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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A few questions before I buy a new iMac/Mac mini and sign up for Creative Cloud.

Hello Everyone,
I am looking to purchase a new Apple computer and sign up for Creative Cloud within the next week and I have a few questions that should be answered before I proceed.
My wife and I own a business and we will be using the CS6 apps to create brochures, Constant Contact mailings, product package inserts, edit product photography for print and web use, and short HD how-to videos. We are not graphics professionals or power users and wont be doing anything too complicated.
Any help and answers will be greatly appreciated.
I will start with the hardware questions first:
I am trying to decide between the iMac and the Mac mini.
The iMac is a 2.7Ghz Quad-core Intel core i5 and comes with 4GB of memory that is expandable to 16GB, which I will do for sure. It comes with a Radeon HD 6770M graphics card with 512MB of GDDR5 memory(not upgradable), and a 1TB HDD that runs at 7200RPM. This unit meets the specs required.
The 2.5Ghz Mac Mini comes with 4GB of memory that is expandable to 8GB, I will also do this. It has a Radeon HD 6630M graphics card with 256MB of GDDR5 memory(not upgradable), and a 500GB HDD that runs at 5400RPM. This unit meets all the spec(I think) except for the speed of the HDD.
Question: Will the mini run the software without too much of an issue considering the speed of the HDD?
Question: Will the iMac run the software significantly better to justify the price difference?
I already have 1 mini(purchased 4 months ago, with the same specs listed above) and will be purchasing a second computer for my wifes desk. If the mini will run CS6 fine, that is great and we can save a few bucks. If my mini will not run CS6 well, I will get the iMac for her desk as she will be doing the bulk of the work in that regard anyway.
Now a couple of software questions.
After reading hundreds of reviews and forum posts over the last few days I have seen many people having this or that issue. It seems to me that most of the issues are because of upgrades from Lion to Mountian Lion after installing CS6 first or trying to open CS3,4,5 files in CS6.
If you want to know what issues have me concerned take a look at just this one forum:
http://blogs.adobe.com/jnack/2012/07/adobe-cs-apps-mountain-lion-no-known-issues.html
Similar issues are discussed in the Apple forums as well as many other places around the web.
I am not a computer professional but I know enough to maintain my systems and keep them running smoothly.
We do not have any Adobe software installed on my mini and will not be opening any files from previous versions of Adobe product in the new CS6 software. These will be a clean installs on pristine systems running fully updated Mountian Lion OS's on both machines and creating new files from scratch.
Question: Should I be expecting any issues like the ones I have read in the forums and blogs or are these just the normal things that happen when upgrading to new software with multiple hardware configurations?
My feeling is that we will not be having too much of a problem due to the clean installs and no files from previous versions.
Next up, the Creative Cloud(CC) FAQ states that you can install on 2 machines but can't open stuff at the same time.
Question: Does this mean we can't be using any CS6 apps at the same time or just not using the same app at the same time?
Example: PS and PS on both machines at same time = No, PS on one and Dreamweaver on the other at the same time=Yes?
The CC FAQ page says Adobe will add Lightroom 4 later in 2012 while the main CC page lists it as available now.
Question: Which is true?
My mini is registered to me, with my name, iTunes account, Apple ID etc.
Question: Do I need to do the initial set-up of the new machine with all my information to ensure the CS6 suite works on both machines? Do the computers need to be registered(as far as Apple configuration is concerned) to same person for them to work on one CC account or can I install CS6 on any 2 machines regardless of how they were initially set-up?
This may seem like a silly question but I want to avoid any problems before they happen.
Well, those are all of my questions at the moment. To anyone who made it this far in my looooong post, Thank You so much for your time. I appreciate your expertise and knowledge and hope that you can help me make this decision.
Cheers,
Alex Bogdan

Alex,
I'll try and answer your questions as best I can.
Qn 1 Which Mac.
Ans:- As I understand it both units will run Adobe CS6.
          Which one really depends on what you wand from CS6. If you are looking for high end demand and performance, then I would go for the IMac
          Your Specs for the Imac are right. However if you buy your IMac straight from Apple there are even higher specs.
          You can get:-
                              3.4 GHz i7 processor rather than the i5
                               2GB video card as opposed to a 1Gb video card.
                               Of course such a model will cost you more.
          In the end it is needs compared with money to spend. That is only a decision you cam make.
Q2:- Will the higher cost for the Imac justify copst.
Ans:- Again it depends on what demands you intend to make on the hardware and software.
          But I note you have a business and if that businees expects to high demand and high speedy performance then I suspect the Imac would be more able to provide your needs.
          Again only you will know the answer to that.
Q3:- Questions about CS6 reliability
Ans:- I have been with Adobe for way over 10 years.
         Speaking, only for myself, it is the most reliable software on the market.
          It is true that if you look down this form, like any other and I am thinking about the Apple discussions forum, you will find numerous instances of problems.
          Again this is only my opinion, but although all these problems are real for the individuals:-
          First it is not clear why they have the problem e.g. what have they done or not done.
          Second, they are in the minority of the total users using the hardware / software.
          The only problem I am aware of with CS6 is Acrobat X. I understand it has been sorted Adobe, however it cost me so much work I have removed it from my system and reverted to Acrobat 9
          So what I am saying is that there are only two comapnies I rely 100% on: They are Adobe and Apple.
         So if you are happy with my opinion I would not worry about Adobe CS6
Qn 4:- CS6 0n 2 machines.
Ans:- Yes you will not be able to run the same program similtaneosly.
           I believe, if it is important that you do run the same program together, that you can acquire a further licience from Adobe to do that.
           You would need to contact Adobe about that.
Qn 5:- Lightroom 4
Ans:- Lightroom is now available as part of Creative Cloud.
Qn 6:- Set up for individual machines
Ans:- I do not believe you do. Once you have set up your Creative Cloud account you go to the apps site and download the apps for each machine.
          Each machine downloads the apps and your machine and the apps are registered by Adobe.
         Here is something that you may want to know:-
          Because I was so unhappy loosing all the Acrobat data with Acrobat X I ended up deleting Acrobat X
          However as far as Creative Cloud is concered Acrobat X is still on my machine.
          It is not a problem for me because I am happy with Acrobat 9, it fullfils my needs and has not crashed and lost me all my bookmarks.
          However here is the point:-
          Adobe, when there was a problem with Acrobat X requested that no-one deletes the application.
         Though I do not know for certain I believe registration of the apps you have with Creative Cloud are registered with Creative Cloud in their database. Therefore were you to delete an app, it will still be registered with Creative Cloud and you will not be able to download a further copy even though the app is no longer on your    machine.
          Therefore it maybe not a good idea to delete an app when you no longer have a use for it. If you want it back I suspect you will have to contact Adobe Support
Personal Comment:-
          It is true many unfortunately have had all sorts of problems, including me with Acrobat X.
          That said, Creative Cloud in my view has been a major advance in how Adobe delivers software. I have no regrets with signing up to Creative Cloud and I expect to remain with it.
Hope all of that goes some way to answering your questions.

I am trying to sign up for creative cloud as a teacher and the website keeps giving me an error message...

I am trying to sign up for creative cloud as a teacher and the website keeps giving me an error message: "We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support." Can you help?

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.

If I sign up for creative cloud will I be able to install software on multiple computers (ie work and home)

If I sign up for creative cloud will I be able to install software on multiple computers (ie work and home)?

You are allowed to have two working installations.

I can't cancel my auto renew for creative cloud month to month membership

I can't cancel my auto renew for creative cloud month to month membership.
(After Click Manage plan, there is no "cancel plan" display on my screen.)
I'm from Thailand. I need help in cancelling this.
Thank you

Hi vongporn chomsubjumroen,
Kindly contact our support team to cancel the subscription via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If the problem still persists Kindly revert with the below mentioned information.
OS version:
Browser Version:
You can also try: Phone support | Orders, returns exchanges
Thanks,
Atul Saini

Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year mem

Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year membership

I too am having this problem. I believe I have verified the licence, but still keep getting the same error message:
I've also been locked out of Acrobat, as described by the last user.
I have the CS6 Cloud subscription and am running Windows 7 professional.
I am finding this whole situation very frustrating.

I'm unable to make payment for creative cloud monthly plan. It says there is some problem processing the payment. I tried with three different cards. Still not working

I'm unable to make payment for creative cloud monthly plan. It says there is some problem processing the payment. I tried with three different cards. Still not working

"Some problem" is really not much information
Some links that may help
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-wrong email https://forums.adobe.com/thread/1446019

I Have signed up for creative cloud but still getting"14 days left in your trial" on Adobe programs i have installed

I Have signed up for creative cloud but still getting"14 days left in your trial" on Adobe programs i have installed.

Hi Conor,
Kindly try the below mentioned steps.
Sign in, Sign out | Creative Cloud desktop app
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Thanks,
Atul Saini

I have been paying for Creative Cloud Photography plan and .....

I have been paying for Creative Cloud Photography plan and Photoshop Photography Program, I don't know if I should be. I want to be able to use Photoshop and Lightroom. Can anyone help?

Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)
-http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
-http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

I used to own CS2. If I sign up for Creative Cloud, will I still be able to open my CS2 data (content) files?

I used to own CS2. If I sign up for Creative Cloud, will I still be able to open my CS2 data (content) files?

yes.

I didn't get a redemption code when I signed up for Creative Cloud?!?!?

I didn't get a redemption code when I signed up for Creative Cloud?!?!?

Hi there,
Your order for Creative Cloud Photography plan has been completed. Please login to www.adobe.com to download your order.
See help here to download the applications Creative Cloud Help | Install, update, or uninstall apps
^Ani

Please help me!!!!!!! what can I do with the message " no service " I have already updated for 5.0.1 (9A406) and nothing happened. Please Help me!!!!! I´m thinking to came back to my nokia. It´s work at least!!!!

Please help me!!!!!!! what can I do with the message " no service " I have already updated for 5.0.1 (9A406) and nothing happened. Please Help me!!!!! I´m thinking to came back to my nokia. It´s work at least!!!!

Please DO go back to your Nokia. I'm sure people on their support forums will love your whining and idle threats just as much as we do.

Sign up for Creative Cloud for Team but users are then asked to try a free trial

I Have set up a Creative Cloud Team account and invited two users. They have followed the email instructions and have then been ask to enter a free trial. Do they go ahead and do this even though I have made payment? Is a months free period included?

I don't work for Adobe, but until a staff member comes along, the links below MAY help
Team licenses via the Cloud
-http://www.adobe.com/products/creativecloud/teams/benefits.html
-assign a new team member http://forums.adobe.com/thread/1460939?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/unable-license-trial-product-creative.html

Creative Cloud monthly renewal and payment

Hi to all
Recently I purchased a Creative Cloud subscription with a monthly renewal. My next charge is on 05/09/2013, but my credit card will have enough money only in 10/09/2013. I'll be able to use the CC apps until then or my subscription ends and cannot use it?
I apologize for my english....
Thanks in advance...

Hi Sandesign,
The best way is to contact Adobe a few days prior to your billing date & explain them your situation in details.(Assuming that you have Creative Cloud for Individual)
Upon completion/fulfilling of certain guidelines to defer the date of payment, Adobe contact person will let you know the status of your query.
Note:
The billing date can not be deferred for Creative Cloud Team
For CC (Individual) the change of billing date cannot be self-managed by logging into our Cloud account on the Adobe website.
Yes, if the payment is not done, the subscription does stop working
If you want you can message me your purchase detail privately. I can follow it up for you.
Regards,
Rajshree

I'm asked for activation codes but i pay for creative cloud monthly as i download premiere pro cc, and preset are missing !

Hi, i suscribed the creative cloud, i downloaded premiere pro cc, need to work on it, but i'm asked for activation codes and i can't use tue software because preset new projet are missibg (wat about dslr 1080 25p ? i have only choice betwen hdv and dv) I am not happy because i pay and it 's exactly as if i wouldn't have paid anything, this is nor fair ! please help me quickly, thank you

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
or
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Signed up for Creative Cloud monthly service and nothing happened?

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