Signed up for Ps+LR. Have not received an email with my serial number yet.

Good afternoon . I signed the package from Adobe CC photography ( photoshop ) , have received the email confirming payment but have not received the email with the serial number . I can not use photoshop . what do I do ? Help !!!

There is no serial number. The software is activated via your Adobe ID.
Sign in to creative.adobe.com with your Adobe ID, download the Cloud desktop app then download the software.

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I have not received my email with a serial number/redemption code for a photography subscription.

does anyone know how to contact Adobe to resolve this issue? I am in India and cannot call them, additionally their chat system is down. I have checked all the relevant help sections for this issue. It is really frustrating because I have all these photos I want to edit at airports and no way to do it.

Hi Mylenium,
I reinstalled the latest version of the CC app, and I still have the same issues as before where by Lightroom only gives me the option to buy the app again and photoshop only provides me with the option to start a trial. I am logged in with my adobe ID, I am also logged in on lightroom. However in lightroom the develop tab is indicated that I need to renew my membership to reactivate it.
Any help on this would be much appreciated.
p.s sorry if these are basic questions, I am normally efficient at trouble shooting basic concepts.
Kind regards,
Seaton

I am trying to reset my security questions, but I have not received the email with instructions. What is the problem?

I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
I do not know what the problem is and I am asking for any resolutions. Please and thank you!

Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.

I forgot my sercutity questions answers and have not received the email with instructions.

I Have forgotten my sercutity question answers and have not received the email with instructions.

Unless it’s in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121954)

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Everytime I open firefox it says my user name and password are invalid, I tried resetting my password, but have not received the email with password details firefox claims to have sent - what do I do?

Having tried to ask this question it didn't recognise my account, so have now created another one, with the same email address, just to ask this question, it doesn't make sense.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

I applied for the uptodate program to update to the mountain lion os x, but i have not received any email or response. what do i do?

I have applied for the free up-to-date program for the mountain lion os x upgrade. I received a tracking number too. How do I use this number to find out the status of my request? I have not received any email since the past 24 hours of my applicaiton.

It's hard to give accurate advise without knowing exactly which iMac model you have?
However, beware that your iMac must meet both Processor and RAM requirements.
OS X Lion - Technical Specifications
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
Also note that while 2GB of RAM is the minimum requirment, you will be much happier with 4 GB or more.
RAM is a user upgrade, see > iMac: How to remove or install memory
Plus some great third party RAM suppliers are OWC (macsales) and Crucial
Upgrade Apple iMac Memory & more – Easy Guide, Free Installation Videos.
Crucial Memory Upgrades for Macs - Apple Memory

I have lost my iPad and would like to block it from being reregistered. It is a wifi only and does not have a sim card. I did not sign up for any tracking software either. Can apple block the serial number?

I have lost my iPad and would like to block it from being reregistered. It is a wifi only and does not have a sim card. I did not sign up for any tracking software either. Can apple block the serial number?

No.
Apple can do nothing.
You cannot block it from being "registered".
If you did not set up find my ipad before it was lost, then there is nothing you can do but change your passwords.

HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed. I have not received any email receipts, but they did show up on my bank statement. This happened within the last few hours.

My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.

Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

I have placed an order (: AD016135648) and I am unable to reset my email address because I am not receiving an email with a temporary password. I am not a fan of your website. I'

I have placed an order (: AD016135648) and I am unable to reset my email address because I am not receiving an email with a temporary password. I am not a fan of your website. I'm 30 minutes into this which should have been a breeze.

We are not Adobe. This is a user to user forum. We are customers just like you.
You need to contact Adobe:
Contact | Adobe
You may need to use the chat option.

HT5312 I sent an email to reset my security questions and I have not received any emails?

I have sent myself an email through iTunes to reset my security questions and I have not received any emails..help?!

Check your junk mail folder just in case.

I signed up for auto pay and just received my bill with last months bill and $5 late fee. would like late fee reversed and last month credit applied.

i signed up for auto pay and just received my bill with last months bill and $5 late fee. would like late fee reversed and last month credit applied.

<< Duplicate post, see Re: Problems with Auto Pay Activation >>
This discussion is over two years old and will be locked to further replies.

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?

Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

I downloaded a Trial version of Adobe Acrobat XI. Now the trial has runout and I've signed up for a subscription. However, my software still needs a serial number. How can I get a serial number for the installed software?

I downloaded a Trial version of Adobe Acrobat XI. Now the trial has runout and I've signed up for a subscription. However, my software still needs a serial number. How can I get a serial number for the installed software?

There is no serial number and you don't need one. What you need for a subscription is to SIGN IN within Acrobat, so it knows the subscriptions you own.

I have Photoshop Elements 11, downloaded with a serial number. I have now upgraded my computer. Can load Elements 11 to my new computer and how?

I have Photoshop Elements 11, downloaded with a serial number. I have now upgraded my computer. Can I load that version to my new computer?

Duplicate post. See:
I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these?

Signed up for Ps+LR. Have not received an email with my serial number yet.

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