Signing back into skype with a new email address
HiI'm trying to get back on to skype, but i have recently changed services and my email address. I can't get on to my old email address to get the password so what can I do???
If you really did migrate from MobileMe to iCloud, you would have the same address as before.
It sounds as though you didn't actually migrate from MobileMe to iCloud, you just started up a brand new iCloud account.
You won't be able to access MobileMe now. If you failed to move everything over to iCloud properly, then all the data and the account has been deleted as Apple said it would at the end of July.
To get everything to sync, you need to make sure all your devices and computers are logged into the same iCloud account. Possibly what has happened is some are still using the old (now deleted) MobileMe account and some are using the new iCloud account.
Similar Messages
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Hi my name Abukar I had an old apple ID and I had problem with signing it so I decided to make a new apple ID with a new email address, so how can I link with two apple IDs and how can I get back all my previous apps that I purchased before, I cloud stuff
It is not possible to do that.
Allan -
My dad's email has changed, he cannot remember his password under his old itunes email account. Whenever he tries to download apps on his new iphone with his new email address, it is asking for his password for his "old email" account. We created a new itunes account with his new email address, but whenever we try to install an app, it keeps asking for his password and shows his old email address. What is the best way to solve this problem?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Cant sign into iTunes with VPP manager email address
Is anyone else having difficulty signing into iTunes with their Apple VPP account manager email address? I work as an IT contractor for a number of schools and in the past have set up VPP so that paid and free apps can be distributed via an MDM solution. Recently, the process by which we do this isn't working any more. Apple have admitted in emails that they have changed the way that VPP accounts are set up on their end and that during the transition some accounts were processed incorrectly (causing a lot of headaches and confusion). In one instance, we set up the VPP manager account using a distribution list email address of .*******. later, we enabled two step verification and provisioned the facilitator account. but when we sent to sign into the iTunes store with the management accounts email address, we got the error message: "this email is associated with he VPP program". We have told apple about this who replied with a frustrating tautology: "our records indicate that that address is associated with the VPP program, so you will have to use another email address to sign into iTunes." Trouble is, for the purposes of information management, we cant just sign into iTunes with any old email address, we have to use one provisioned by the education department, and they wont provision another email address for this.. Also, we have screenshots which demonstrate that it is possible to sign into iTunes with the program manager account at other schools, so what has changed? If this keeps up, I will have no choice but to recommend to all schools in future that they not go with Apple because their account provision system is not maintained at a professional level. The fact that they are so slow moving on this makes me look bad and the lack of documentation is inexcusable given the massive profits they have been posting. I will campaign vehemently against the use of apple in education unless this situation changes for the better. Already one school on our books have had an absolute gut-full of and have sold off the 60 iPads they purchased in favor of Android tablets with custom ROMS. What is the solution and why is there no phone number for Apple VPP in Australia?
<Edited by Host>I know this post is over a year old. We setup our VPP account in Feb last year. It's very frustrating.
This is what I wrote to Apple.
This whole system *****!!!!
Seriously. I sign up under the old system and now we have to go through more doors to get in than a gold refinery.
You honestly think your product is worth this much pain. Get real!!!
I work at a school as THE ONLY IT Support Officer. I setup a generic user account for VPP under the old system so that the account was not tied to my name just in case I left or someone else had to take over the role. Now we cant use that account to manage the VPP account. We have to create other admin accounts. Trouble is, most of us already have our personal emails attached to iTunes accounts, AND YOUR SYSTEM WON'T LET US USE THESE ACCOUNTS TO BE ADMINS FOR OUR VPP ACCOUNT BECAUSE THEY ARE ALREADY ATTACHED TO AN ITUNES ACCOUNT!!!!!!!!!!!!!!!!!!!!!
Now I'm home and I can't remember my logon password and cant recall my recovery key because it's all back at work on a system I cant access until 2 weeks from now when the school holidays are over.
Well done Apple, you managed to make Microsoft look good!
The generic email account we setup is a distribution list account for the purposes of adding and removing people as needed. Apples change now means that we have to create more email accounts. I won't be doing that any time soon, I already have 5 and not about to create moer.
I too will not be recommending that schools go with Apple products. They are a consumer product, not an enterprise product. The promise you the world and all you get is pain. -
I can't backup my icloud on my ipad because icloud won't let me sign in with my new email address
How can I backup my icloud files on my ipad and iphone when icloud won't allow me to login with my new email address when I try to initiate backup. My apple i.d.was successfully changed in April 2014 but some aspects of icloud don't seem to have accepted those changes.
If you need to change the iCloud ID on it, you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
How do I create a new account in iTunes with a new email address?
I need to switch my daughter's email address and link this to an iTunes account. However, I am worried that all songs that were previously downloaded will not be able to play because of DRM. Does anyone know how to take an iTunes library created under a previous account (under an old email address and password) and assign it to a new account with a new email address? I am trying to do this without burning a whole bunch of CDs and importing the songs into the new iTunes account.
Thanks!if you select the tracks you want and then click on get info in the pop up window where you put cover art in and tick Grouping insert art
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Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.
PegHi there T&P63385!
Look no further! I have the answer for you! You can add a new email account to your android device by following these steps: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31401
Now I do want to let you know that your phone has a "main" gmail account. If this "main" gmail account was the one you deleted it may be best that you reset your phone and activate it to your new gmail address.
The reason I recommend doing this is all of your purchased application information is also tied to your gmail.
Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
Let me know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport -
I am having trouble with my Apple ID and AppStore
Here are the steps I have taken and the results:
Changed my Apple ID with new email address.
Changed my iCloud with above new email address.
NOW - Apple ID appears correct in AppStore Settings, iCloud and AppStore*
If I scroll to bottom of screen in *App Store/Featured, I can see that the Apple ID is my new email.
Upon “updating” Apple ID reflects OLD email.
Deleted accounts, re-added accounts.
Signed out and signed in with new UN/Email
Issue remains the same.To migrate your data to a new iCloud account go to Settings>iCloud and turn off all synced data (contacts, calendars, etc.), when prompted choose to keep the data on your phone. After everything is set to off, scroll to the bottom and tap Delete Account. Next, create the new iCloud account on your phone and turn on syncing for contacts, calendars, etc again. If prompted, choose Merge. This will upload your data to the new iCloud account.
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How do I update my ipod touch with my new email address for my itunes account?
How do I update my ipod touch with my new email address for my itunes account? I recently changed my email address and updated it on my itunes account but now my ipod keeps asking me for the password associated with my old email address.
I did this and I still get a error message about either the
password or the email account is incorrect! -
My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.
You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.
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How do I save everything that my daughter has on her iPod touch as I want to set up a new email address for her as she is using my email at the moment
Thank u for ur reply. I'm sorry I didn't explain myself fully this is all very new to me and my daughter it is very annoying when, u are trying to set up something and u haven't a clue what u doing.
When I set her up on the iPod I gave her my apple and iTunes account and email address so now when she wants to buy anything on her iPod she uses my password and email address. When her friends message her they come through on my iPad because we share the same email.
What I want to do is keep my own email and apple account for my iPad but set her up with a new email address and iTunes account for her.
Will the games and music that she has bought with her iTunes card be gone on her iPod if we set her up with new account. -
I can't accsess my apps on my new iphone because it keeps coming up with my old email address and i cant edit it???
Hey arnwrkr,
Thanks for the question. It sounds like you wish to change the email address associated with your Apple ID, however the address you wish to use is already in use as your rescue email address. To accomplish your goal, we’ll need to first remove your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Next, you can change your Apple ID to new this email address:
Change your Apple ID
http://support.apple.com/kb/HT5621
And finally, be sure to update the features and services that you use with your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M. -
Logging into outlook with an apple email address
i have a windows laptop but I want to log into outlook with my apple email adress and it is asking for my outgoing and incoming email server in order to do this. I dont know what i meant to put exactly is there anyway you can help?
Hello eharding
Download the iCloud Control Panel; it will automatically setup iCloud email for you as well as other syncing other options.
iCloud Control Panel 3.0 for Windows
http://support.apple.com/kb/dl1455
Regards,
-Norm G.
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