Signing in error message

just purchased export pdf and cannot sign in saying error

Hi
Please try these steps
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you still face the same problem, please login to Export PDF website and verify:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
~ Aditya

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    --- Catalonia, next state in Europe ----
    Use the "solved" or "Like" icons if my answer helped you.
    BES10 administrator for several customers.
    "SMPTE Calculator" timecode APP developer for BB10

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