Signing in on a second computer

I have two computers. Creative cloud is installed on computer #1. I'm trying to use the same login/password (that i'm using on Computer #1) to install Creative Cloud on computer #2. Every time I enter that same login/password, it tells me "you've been signed out. Please Sign in to Continue". So I sign in with information from Computer #1 and the same message keeps coming up: "you've been signed out. Please Sign in to Continue". How can I log in without getting this message? How can I login at all? I'm doing what it tells me. It tells me to login so I do. And then it reverts back to the same old message. So I un-installed creative cloud. Re-installed and tried it again. Same issue persists.

Hey, Try deauthorizing all your computers and retry starting on the computer you are having issues with. Cheers!

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Hi, I was trying add a second computer on iTunes Match.
I was signed into iTunes on both machines with a single ID which already has iTunes Match from the primary machine. When I selected iTunes match on the second, it asked me to subscribe to it again rather than add.
To try to fix this, I signed out of the primary machine and so i was only in the second computer. This didnt work and when i tried to log back into Match on the primary machine it has the same problem now, asking me to buy iTunes Match when I already have it!
Now I've got it on neither machine- can someone please help!!
Cheers,

wandererny wrote:
Only one library can be matched at a time. If you continue, the other iTunes Match session will be stopped and this computer's library will be matched instead.
Hi,
You often get this message when match thinks that you already have a match in progess on another computer.
If you are happy that all your music is on your new hard drive (or if it is only in the cloud), you should select "this computer".
Jim

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<br><br>
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Creative Cloud for Teams - second computer will only install as trial version

Hi there
My company purchased Creative Cloud for Teams. I use a Mac at work and have installed it without any problems there. However at home i use a PC (Windows 7) and i have tried several times to sign into my Creative Cloud account and download programs so i can work at home but each time it will only load the programs as trial versions.
I have tried several troubleshooting options with no luck:
Clicked sign in on the trial window - but it just asks me for a serial number which i obviously dont have.
I asked my work IT dept to delete and resend my seat invitation which they did but it didnt fix the issue.
I asked my work IT dept to check with the reseller we bought Creative Cloud for Teams from whether there were any restrictions or settings which wont allow to install on a second computer but they said it should be fine.
My team mates at work have installed it on their home Macs without a problem, it seems to be only a PC issue.
I have had CS6 on my computer previously but uninstalled it all in case this was causing the conflict - but it didnt fix the CC issue.
I have uninstalled and used the Adobe Cleaner tool, then reinstalled but this didnt work - the trial days still kept counting down.
I uninstalled again, used a Registery cleaning tool (cleaned registery, temp files, browser temp files etc), used the Adobe Cleaner tool (just to make it extra clean), and removed all traces of Adobe from my machine. I reinstalled Creative Cloud Application manager, installed Acrobat to try it out. This time the trial days have gone back to 30 (rather than zero). I clicked on the "sign in" button, it signs me in but still asks for a serial number.
I tried contacting Adobe via the chat channel but was told after some time that i would need to speak to Tech Support. My dealings with Adobe Tech Support in the past haven't been the most fruitful, so i thought i would ask the forum as my last desperate attempt to solve this problem.
Any and all suggestions welcome.
Thanks!

Hi,
Reset the hosts file:
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Regards,
Romit Sinha

Can I use my creative cloud membership on a second computer?

Can anyone tell me if I am permitted to use my adobe creative cloud membership on a second computer and if so, how do I download the apps?

Creative Cloud Help | Creative Cloud / Common Questions
Can I use the software I download from Creative Cloud on more than one machine?
Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.
if so, how do I download the apps?
Same way as you did the first time.
Sign in to creative.adobe.com, download the Cloud desktop app then download the software.

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how do I install photoshop on a second computer. detailed info

snamedroc wrote:
On my first computer, which has mac OSX 10.6.8 operating system, I was able to install photoshopCC
On the second computer, which has the same operating system, I says the operating system is not supported by photoshop anymore.
Is there anything I can do to navigate this problem without upgrading my operating system?
When you say you were able to install on OS X 10.6.8 on your first computer, how long ago did you do that? The reason I ask is that Photoshop CC supports 10.6.8, but Photoshop CC 2014 (released this month) does not. That might be why the current version won't install. What you could do instead on your second machine is use the Previous Versions feature of the Creative Cloud app to install one of the older versions of Photoshop that does support 10.6.8, either Photoshop CS6 or Photoshop CC.
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I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are tr

I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are trial versions... How can I actvate them on my second computer ?

On that computer... Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I am trying to install CC apps on my second computer but the apps wont load in the CC window

I am trying to install CC apps on my second computer, but the apps wont load in the CC window, CC just keeps thinking.

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Mylenium

How do I download and authenticate my CC membership on a second computer?

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You install the same way you did for the first machine. You download the Cloud manager and then sign into it with your Cloud ID and then you should be able to download whatever is available for that machine relative to your subscription.

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I want to install my Adobe CC on my NEW second computer.
My current second computer needs to be repared and I will get this new one.
How can I install my acount on this new computer without having issues.
I tried to look for the answer, but the only thing I could find is that once I install the account on the 3th device, I can deactivate it on the second one.
The problem is: My second computer will be gone already before I receive the third computer.
Do I need to deactivate my account in advance before receiving my new computer?
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Angelo

Hi Di Totto,
Welcome to Adobe Forum,
When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.
Next it will allow you to activate on your new machine,
Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
It will reactivate the CC on the first machine.
You have already deactivated it from one machine, hence you can activate it on third computer.
Regards,
Rajshree

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I just got another computer and would like to install Adobe Creative Cloud on it. I already have a yearly subscription on my first computer. I have signed into my Adobe account and have been going in circles trying to figure out how.

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Signing in on a second computer

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