Signing in to apps

I am asked to sign in to apps every time I am open them with the message that I need to sign in to use Trial Software. I have a paid Creative Cloud membership for over a year.
This is mildly annoying when I am connected to the internet, but it means that i dont bother opening apps when I am flying (which is often).
Additionally the Creative Cloud desktop app signs itself out after remaining open for a few minutes.
I will add that this seems to be a recent situation that has occured after the most recent desktop app update.

Hello Errol
Here is a doc that pertains to this issue . http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l. Are you on a WIFI connection? I have been seeing more issues with WIFI connections where the user is logged out of the Creative Cloud. Did you update the Creative Cloud app to Version 1.1.2.232 released on 9/4/2013?. If the app signs out, you should have not problem with launching the apps and using them. Are you using a MAC or PC?
You can also try Solution 2 of this doc to remove the OPM.db file to see if that helps. http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
If you find that this resolves your issue or was helpful, could you please take a moment to come back to this discussion and mark the post as helpful. Doing so greatly benefits your fellow users
Scott

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Problem with Maverics: Can not sign in to App Store, Mac slow, Aperture not working

I was using a Mac Book Pro 15" supplied with Snow Leopard. I have created an ID and used it to purchase apps such as Aperture. After buying an iPhone 5S, I wanted to share the contacts and was suggested by the seller to upgarde the Snow Leoprad to Maverics and use the iCloud. After installing the Maverics following happened:
- I can use iCloud and share the contacts, mission completed
- the Mac is running slow, really slow (as an old pc)
- Aperture can not be used, a major problem since all of my photos are stroed on an external disk via Apeture
- I can not sign in to App Sore to refresh my purchases and see if there is an update for Aperture
- I tried to sign in by clicking the forgot password and entering my ID (e-mail address) but have received no mail - total mistery
- I also see that the HP 7610 printer icon is not active and assume that will also be a problem
What should I do? I need a fast running computer. I need Aperture, all of my private and business photos are accessible only via Aperture. I can sign in with the same ID/password on an iPad. The problem is obviously due to installing the Maverics. I do not have a time machine/capsule.
Urgently need support, please help.
Lanika

LousyFool wrote:
... I enter my e-mail address and Apple ID ...
Just for the record, you should enter your Apple ID ([email protected]) and password...
Provided you did that and it doesn't work:
You're using an account with parental control active?
Do other logins with your Apple ID work? E.g. icloud.com, iTunes, ...?
Correction: I did correctly enter my Apple ID and its password. And there are no parental controls.
But I found a fix: I went to the Featured page and it showed me as logged in. I clicked the Account link and in the pop-up for that entered my Apple ID and Password. Now I can once again see my Purchases.
It would seem to have been some undue delay or glitch at the Apple server end.

Could Not Sign In to App Store from iPad

I am unable to sign into the App Store from both my iPad Air and my iPhone 4.
When I enter the password, the following error message appears:
Could Not Sign In
FATAL::Unable to process your request. Please try again.
I have reset the password via the Apple web site and can sign in to the web site with no issues. (evidnced by ability to post this).
I have reset the iPad and no change.
Get same error in iTunes Store.
Any suggestions would be appreciated.
Thank you,
Tim

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
If nothing above has helped, try here > iOS: Troubleshooting Wi-Fi networks and connections

I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother was signed into it but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working

I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.

Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.

HT5192 When trying to sign in to App store i get the message this is not a test user account and asking me to create an account in sandbox environment

When trying to sign in to App store i get the message this is not a test user account and asking me to create an account in sandbox environment
I amnot able to sign in or update applications

I am a regular user of an Ipad anddid today the software update and since then i am receiving this message

Why im i getting "an unknown error has occurred" message when i sign into the app store

Im getting "an unknown error has occurred" message when i sign into the app store. I don't have a problem signing into anything else. What could the problem be?

Were you able to find a solution to this issue? I am also getting the 'an error has occurred' message when trying to download or update any apps on my iPhone. Restarted, updated, re-booted, etc etc, nothing has worked.

HT5287 Anyone else getting "An unknown error has occurred" signing in to App Store?

Hi all,
I have just acquired a Macbook Air for my wife and after a few bumps, have it up and running except that we simply cannot sign in to the App Store. It's definitely not a userid / password issue (validated via login to app store from iPad/iPhone and set up new apple ID for the wife).
What is happening is simply: when trying to SIGN IN to App Store, I get the error "An unknown error has occurred". Spent 90 minutes on phone with apple support with no luck. I know there have been some server issues due to heavy load with Mountain Lion being so popular but I know folks who have managed to get in to the App Store from their Mac in the time frame I've been 100% unable to.
Any one out there with experience on this? (I've looked at the various threads similar to this but didn't find anything that seemed to help)
Thanks all

Solution... I formatted mt HD and reinstalled then applied updates. Something must have been corrupted in initial setup

Why is it that I can't sign in on facetime, but I can sign in on app.store? With facetime,I'm getting an error, invalid username and password eventhough I have typed exactly the same when I'm signing in on the app.store. pls.help, thanks

Why is it that I can't sign in on facetime, but I can sign in on app.store? With facetime,I'm getting an error, invalid username and password eventhough I have typed exactly the same when I'm signing in on the app.store. pls.help, thanks

1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo

When i am signing in on app store then it's showing: "this apple id has not yet been used in the iTunes store." why ?

when i am signing in on app store then it's showing: "this apple id has not yet been used in the iTunes store." why ?

Log into your account and verify that you have a valid payment metnod specified.

When I try to sign in to Apps Store it says my computer cannot be verified and to contact support for assistance.

When I try to sign in to Apps Store it says my computer cannot be verified and to contact support for assistance. Can someone please help me with this?

Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699

I want to sign into the app store as another ID, but it is greyed out.

Hey everyone,
I want to update my apps but I am having an issue.
When I click "update", this pops up
But that is not the apple ID I am signed into the app store as, nor the account I want to use to update things.
Why is it greyed out -- uneditable -- and how can I change that?
Thanks!

OK so I was having this issue too but for some reason it was happening on Evernote. The user email that was populating the Apple ID field was for a previous user on the computer that, as far as I know, doesn't use Evernote at all. It only happened recently and as far as I knew all his user information was removed from this machine once we got a new one in the office?
Uninstalling and reinstalling worked but this behaviour seems very odd.

Weird Problem trying to sign into my App Store Account ? Please Help !!

Im having a very weird problem trying to sign into my App store account to update my apps and to purchase new Apps. Ive tried to search the net but I cant seem to solve my problem.
Here is whats happening
My Email address is correct in my iTunes Account and also my App Store account. (which is basically the same anyway)
The problem I am having Is that when I try to download an App my old email address still shows up when it requests my password.
The weird part is that my email address is correct in my itunes and also at the bottom of my app store. Yet my old email is showing up when I try to sign into the App store.
Here are the steps Ive taken already to fix this problem and have failed.
I have signed out of my itunes and app store and signed back in..FAILED.
I went into my setting -STORE and signed out and back in..FAILED.
I dont understand why my old email is still showing up when I try to sign in to update or download an App !!!!
PLEASE HELP !!!

I dont understand why my old email is still showing up when I try to sign in to update or download an App !!!!
Apps are DRM protected & tied to the account that was used to originally purchase them. Were these apps purchased using your old account details?

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password

HT5007 Why when I sign into the App store it says unknown error?

When I sign into the App store it says unknown error.

the support article for that error says to wait for it to reset your request and then try again, in the meantime verify your login information is correct (ie logging in at http://appleid.apple.com/)
you can also goto Settings > store and log out of your apple id and log back in just in case

Sign in for apps store issues on iphor

Can sign in for apps on mac, pad but not iphone. Keeps asking me to sign in. I do but never takes. Can not buy apps. Can buy music on phone.

I expect the Apple Servers are getting Hammered, just leave it a few hours and try again. I have been lucky and got all my devices upgraded and apps updated.

Signing in to apps

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