Signing option missing in Adobe Reader XI

Hello,
I'm not seeing all of these signing options available in Adobe Reader XI: http://helpx.adobe.com/reader/using/sign-pdfs.html
I'm opening a document creatd in Acrobat X and saved as a Reader extended PDF. The only signing option I have available is "sign with Certificate". Am I missing something?

Hi David, did you get an answer to this problem. I'm having a similar problem with all options greyed out. I'm using Reader 11.0.8.
Thanks.

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Print Comments Option Missing in Adobe Reader 9.4.0

Using a PDF I downloaded online, I inserted comments using both Adobe Acrobat Pro and Nuance PDF Converter Pro.
In both the Acrobat and Nuance applications I can print the PDF with the comments just fine.
When I opened the document in Adobe Reader 9.4.0 it would not print the comments by default.
I hunted around the File > Print & Edit > Preferences dialog boxes but found no such option in Reader 9.4. It either does not exist, or I'm not looking in the proper place(s).
I opened the same document in Adobe Reader X and I did have the option to print the comments as outlined in the instructions here (http://kb2.adobe.com/cps/897/cpsid_89733.html).
On that same page however it says a comment printing options should be on both the Edit > Preferences and File > Print dialog boxed in Reader 9 but it is not. The instructions above appear to be inaccurate.
I've tested this on multiple systems (same base OS & configuration) but the problem persists: How does one print comments in Adobe Reader 9.4.0? (Upgrading is not an option at this time.)

Thanks for the speedy response!
The repair didn't appear to do the trick. The Comments option under Edit > Preferences is still missing and even with the Document and Markup option still selected, it doesn't actually print comments.I took it a step further & removed it completely then re-installed it but that didn't help.
I am part of the IT organization . So you're suggesting (or saying) there's a certain Adobe Reader 9.4 update that introduces this feature? If so, do we know which specific update? Is there a KB article, release note or change log that that covers/discusses this?

When I sign in to the Adobe Reader XI (which is the only option that I have to open a pdf document, I will sign in to the Adobe ID sign-in page. After I do this, the "Convert To" box goes "gray" and I am unable to convert the document I have selected. It

When I sign in to the Adobe Reader XI (which is the only option that I have to open a pdf document, I will sign in to the Adobe ID sign-in page. After I do this, the "Convert To" box goes "gray" and I am unable to convert the document I have selected. It was working great for the first week that I used it, but now it doesn't give me the converting option. I am very frustrated as I have done nothing to change anything, and I was thinking this was so great...now I am just pulling out my hair and do not have the option of calling anyone since no phone numbers are listed. I am VERY busy and do not have time to sit and wait over a half an hour to "chat", which I tried to do yesterday. All I want to do is very simply, convert pdfs to Word. I have paid for this and am not getting any help. I am not very savvy when it comes to Adobe this program and Adobe that program...I feel I am being scammed as I do not get simple answers for something that appeared was going to be simple. You can't even call customer service to talk to someone live to help walk you through.

Hello Kathie,
Sorry for the inconvenience that has caused to you.
Please let me know if you have tried converting any other PDF to word with Reader.
Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
Let me know if this converts fine.
Hope to hear from you.
regards,
Anubha

I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reade

I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reader with no improvement. What do I do next?

Please post the full error message, plus OS and Reader versions.

Is there a menu option in basic Adobe Reader than will enable me to check if a PDF is set in RGB or CMYK?

Is there a menu option in basic Adobe Reader than will enable me to check if a PDF is set in RGB or CMYK?

No. Acrobat Pro's preflight is the tool for checking this sort of thing but you should be aware that it isn't a simple RGB versus CMYK. A file can contain any mixture of either, as well as other colour spaces (greyscale, Lab, spot colour). So in preflight you are looking to be told not "is this file CMYK" but "does this file contain any non-CMYK elements". Preflight can also check other prepress needs like a minimum resolution.

Digitally Signing a PDF using Adobe Reader

Hi,
I am trying to create a PDF with a digital signature form so that any of our users with Adobe Reader can digitally sign (to authorise) the document.
I am using Acrobat 9 Standard, I have created the signature form and saved with "Extend Forms Fill-in & Save in Adobe Reader..." This works fine for other forms (tick box for example) but not the Signature field. The field is viewable but all options are greyed out.
The security settings prior to saving "Extend Forms Fill-in & Save in Adobe Reader..." are all allowed, but after Changing the Document/Document Assembly/Commenting/Signing/Creation of Template Pages are all Not Allowed. I appreciatesome need to be restricted to allow for extended features to work in Adobe Reader but the link below implies (unless I am missing something) that signing should be possible in Adobe Reader:
http://help.adobe.com/en_US/Reader/8.0/help.html?content=WS58a04a822e3e50102bd615109794195 ff-7d48.html
Am I missing something, or does this just not work?
Thanks in advance

Thanks for the information. I am now trying using a trial of Acrobat X.
However I am having the same issue now I can't even tick the checkbox. When the PDF is opened with Reader on the same PC it works as expected (both checkbox and signature field are available). Soon as it is emailed/moved somewhere else we can't even tick the checkbox with the message below coming up on opening:
"This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contrct the author of the orginal version of this document"
I've also tried using Distribute through Acrobat but receive the same message.
So I am struggling with creating a PDF on one PC that needs to be digitally authorised by someone else on a different PC, using Adobe Reader.
I have been using Save as...>Reader Extended PDF as the Advanced menu is no longer there...
Apologies if this something obvious and simple, this is the first time I have tried to do this.

MPEG-2 option missing from Adobe Media Encoder (ver7.2.0.43)

Hi all,
Having an issue getting the MPEG-2 option for our Creative Cloud installation, specifically in Media Encoder's presets.
The following steps were recommended on another Adobe forum addressing this issue:
1.Uninstall Adobe Premiere Pro or the Creative Suite.
2.Run the cleanup script found here: http://www.adobe.com/support/contact/cscleanertool.html
3.Reinstall Adobe Premiere Pro or the Creative Suite.
4.Launch Adobe Premiere Pro.
5.When prompted for activation during launch, ensure that the computer is online and complete activation.
If the computer cannot be brought online, complete the offline activation during the first launch of the software. Do not choose to activate later.
6.After Activation, close and restart Adobe Premiere Pro.
We have been able to run through steps1 to 4, however the Activation option in #5 does not appear at all (must be activation is included as part of our CC license).
Without the option to deactivate/activate Premiere how can we go about getting the MPEG-2 option to appear?
Thanks again

Hi Jim,
I'm having the same problem of the mpeg 2 codecs missing from adobe media encoder. I have 2 computers and on both of them the mpeg 2 options for encoding have disappeared today. Can you please help?

Can no longer digitally sign PDF's with Adobe Reader 9

On our government network some of us have been upgraded to Adobe Reader 9 but now we can no longer digitally sign some PDF files.
People with Adobe Reader or Pro 8 can. Here is a link to one of the documents:
www.unl.edu/nrotc/Nc3065.pdf
I'm also attaching the document.
The document security shows as "Digital signing allowed" in Adobe Reader 8 but "Not allowed" in Adobe Reader 9.
Is there something wrong with Adobe Reader 9 or something we need to change?
Any constructive advice would be appreciated.

I cannot say for sure, but some of the technology the government uses (like the IRS) uses older technology that is no longer support in version 9. For example the IRS tax forms cannot be fillied in and saved using Reader 9. My bet your seeing a similar problem. There is no workaround. You will need to go back to Reader 8 or get Acrobat 9 Pro or Standard.

Can't sign signature fields in Adobe Reader XI

Using Adobe Acrobat X (not the Pro edition!) Dutch (NL) Language Edition I created a document with two signature fields. Afterwards I tried to save as "Reader Extended". (The only option I found under "Save As" that looked similar to this command in my Dutch language version was "Uitgebreide PDF Reader" (this means "Extended PDF Reader") and then "Formulieren inschakelen en opslaan in Adobe Acrobat". This last option means literally "Enable forms and save in Adobe Acrobat".)
When I opened the document in Adobe Reader XI (Dutch version again), the two signature fields are clearly visable, but do nothing when I click on them.
I've Googled extensively and also read the other topics on this FAQ which deal with similar problems, but to no avail... Any ideas on what I am doing wrong?
Regards,
KVD

After doing more testing, the Page Open event works in Reader but is very slow updating the result page that has the code and uses the Page Open event.
In Acrobat happens instantly, but in Reader takes a loooong time, sometimes seems that doesn't even update, as it takes forever. Wonder if my Reader's settings are screwed up?
Basically you have two pages, page one with a 4-choice radio button and, page two with a text field to report the value of the selected button choice.
Page two has the following code as Page Opens:
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How to sign PDF files using Adobe Reader or Acrobat 11

This tutorial, explores the various things to consider when using different signing techniques in Acrobat XI or Adobe Reader XI. How to use an image like your scanned signature when you sign a document will also be covered.

Open the PDF file with File > Open... in Adobe Reader and print it with File > Print

I cant sign a document in Adobe Reader

I'm in the 'place signature' screen but the field is greyed out so I can't sign the document! What's going wrong? Is it a security issue?

Hello,
Have you installed digital id on your machine? Also the document your are signing via Adobe Reader is read extended?
Regards,
Deepak

Submit Button missing in Adobe Reader XI

Hi.
I have designed an interactive PDF using Adobe LiveCycle.
I have distributed the form and I am collecting responses through my adobe.com ID.
This has worked perfectly well for my customers using Adobe Reader 8 - 10, however with Reader XI the "Submit Form" button seems to be missing from the navigation pane.
This is how the bar looks in Reader 10:
This is how the bar looks in Reader XI:
Can anyone help with this please? I have looked through the forums to no avail.
Thanks
Stuart

I've actually never seen this submit form before, but you should be able to create your own submit form inside the PDF, sending it via email, validate how you want it or use Adobe validation by default with the Required Fields.
If no one has any solution for this issue, I suggest you to suggest your end users to downgrade Reader version OR ask them to attach the file through email until you have figured out how to change this.

Why is the "sign" feature in my Adobe Reader XI not working?

I have dowloaded Adobe XI, and the "sign" feature is "grayed out". Do I need to activate this feature, or do I need to upgrade?

Where did you download the Adobe Reader from? Someone can upload a "Customized" copy.
Regarding the grayed out EchoSign features, you should check the following location for feature lockdown:
Registry entry by searching for "featurelockdown" key;
Group policy change (GPO);
One can also easily remove or restore the "Sign" icon, the "Tools" icon, the Adobe online features, the acrobat.com cloud features from the menu, etc.
You should be able to use the EchoSign on any PDF files. I tried various files:
"Secured" PDF file;
"Signed" PDF file;
PDF snapshot from image/photo;
any converted to PDF file;
any print dump to PDF; etc..
Adobe Reader XI is very powerful. I can use it to modify any PDF file regardless whether it is secured. I can make the change as a part of the document, not as a comment/annotation so that you can not tell I am doing the forgery.
But the default official Adobe package or online installation should be have the EchoSign features active.

Print Dialog Text Missing for Adobe Reader X

I recently updated my computer [Windows XP Home Edition Version 2002 SP 3] to Adobe Reader 10. After installing I starting seeing some minor issues pop up:
1st on the Intro splash page, some of the text is cut off of it.
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Secondly, When I go to print all the text is missing from the Print Dialog. This issue only appears when utilizing Adobe Reader X. No other software has this issue.
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Please help. Any recommendations would be greatly appreciated.

Does anyone know how to fix this? I think the application is looking for a font and maybe the font isn't installed. I paired them down to the basics, because it was slowing down my computer.I would appreciate any assistant.

Save camera view option support in Adobe Reader

We understand from the infromation provided on Adobe site that "Save camera view" option is supported in Adobe Acrobat X pro.
Adobe Acrobat X Pro * Change camera properties
Please let us know whether the option is supported in Adobe Reader to save camera views in the PDF.

Moving this discussion to Adobe Reader.

Signing option missing in Adobe Reader XI

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