Signing out of icloud

i tried deleting my old icloud account but i can't. i took the steps to reset it by switching the email to my old one, but it didn't meet the qualifications because it said it was still active. i tried resetting my password but i can't because i don't remember any of the questions.i even tried signing in and out of imessage and facetime. nothing seems to work. my old email is stated as still active and i cannot access it. pleeaaasseee help.

Welcome to the Apple Community.
What exactly does it say when you try to change your current ID back to your old one, it sounds like you might have 2 Apple ID's.

Similar Messages

  • How do I sign out of iCloud just on one device? And will deleting my account on iCloud completely delete the account or just on this one device?

    I am sharing an iCloud account and I want to sign out of iCloud! But when I go to settings and my iCloud account the account name is ge
    Grey as If I can't change it.

    That means the Restriction is set that prevents changing accounts. Go to Settings>General>Restrictions and unset it so you can delete the account.
    Deleting the account for one device does not effect the account on other devices.

  • I had to change my apple ID due to someone else using it and changing the password, so now i can't sign out of icloud as the email is wrong and i dont have the password to turn off find my iphone. Help!

    Basically, someone was hacking my apple account for a while and kept changing the password so i kept resetting it, now i've had to change my email as icloud still wouldn't accept my new passwords - even after being updated. Now i can't sign out of icloud due to it being the wrong email and an unknown previous password, as i can't turn off find my phone.ipad. How do i solve this without losing everything as i can't just delete the account and the usb ports on my laptop have gone so i can't back up to my laptop. I'm running completely on icloud but desperately need it to update so i don't lose all my uni work as well off my ipad.

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.
    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23

  • Had to change my Apple ID because the original email address is no longer valid.  How do I change the iCloud user name on iMac?  I found instructions about signing out of iCloud and signing back end.  It asks questions about contact, etc.

    Had to change Apple ID due to email address no longer valid.  Trying to change id for icloud...saw direction online about signing out of icloud and signing back in...when it ask questions about contacts, photos, etc. being deleted how do I answer those?  That just sort of freaks me out.

    For the ones that give you an option, select the option you want (keep on the Mac or Delete). For the ones that are simply warning you, click on Delete from Mac.
    They will all come back when you sign back on, since all you did was change your existing Apple ID to a new email address. It's the same iCloud account, just with a different name.
    It's the only way to get your updated ID signed onto iCloud.
    Cheers,
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  • I have lost my iphone 5. The person who has my phone right now is still using my game center id to play one of my game that i have in that phone named "Clash of Clan". Could you guys help me to sign out this icloud's ID and game center's ID from that fone

    i have lost my iphone 5. The person who has my phone right now is still using my game center id to play one of my game that i have in that phone named "Clash of Clan". Could you guys help me to sign out this icloud's ID and game center's ID from that phone for me, or anyone knows how to do this, please mail back to me. Id : "[email protected]" Thanks.

    As far as I know you can't delete the primary email address for an iCloud account.  It's assigned when the account is created.  But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password.  Are you sure the account wasn't still on your phone when you gave it to him?
    You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
    I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't.  Make an appointment with the genius bar at a nearby Apple store and have them take a look at it.  If necessary, they should be able to contact iCloud support for you.

  • Sign out from iCloud : Forget Apple ID

    Hello,
    I can't sign out from iCloud : I use Google to search the answer why but didn't get right answer or direction how to solve.
    ~ My Apple ID is blocked, because I write wrong passwords many times.
    ~ My email address was deleted when I left my job (It was [email protected])
    ~ I don't remember question answers and other related information to fix this problem from iforgot
    ~ Find my phone is on - I bought this Phone (used with box and everything clear) six month ago.
    ~ I live in Tbilisi, Georgia, where is not any apple story and official support center
    What can i do ? I can provide my Passport and ID if needed and answer all questions related what  I download and use through this Apple ID.

    Hello gtabidze,
    The resource below will connect you with our Apple ID Account Security team.  They will verify your identity, and explain how to edit your Apple ID account information, security questions, password, etc.
    Contact Apple for help with Apple ID account security - Apple Support
    https://support.apple.com/en-us/HT204169
    Regards,
    - Judy

  • Can I lock a iMac using iCloud if someone sign outs from iCloud?

    Hi everyone,
    I just wanted to make some tests on my iMac. I activated "Find My Mac" through iCloud. When I am signing out from iCloud (Control panel on OSX's system preference) iCloud.com is showing no device to track. Also, if I change account on iCloud the device cannot be tracked.
    My question is;
    If my iMac gets stolen and if the theif sign out from iCloud or change iCloud account can I still track or remote lock the iMac?

    razibhasan wrote:
    If my iMac gets stolen and if the theif sign out from iCloud or change iCloud account can I still track or remote lock the iMac?
    No. The Mac/device has to have had the 'Find My...' app enabled, and thus be signed in, be on, not wiped, and able to connect to a network.

  • HT1923 This article contains the only thing that worked for me.  I also had to sign out of iCloud and uninstall it.  Then I had to delete all files and folders from all of those applications that were under Program Files, Program Files x86, and Users.

    This article contains the only thing that worked for me.  I also had to sign out of iCloud and uninstall it.  Then I had to delete all files and folders from all of those applications that were under Program Files, Program Files x86, Program Data and Users.  My iPhone 4 will now sync with iTunes both in its USB-connected  mini dock and over Wi-Fi.  It's unfortunate (negligent programming on the part of Apple?) that the upgrade to iTunes 11 did not remove all of those files as part of the upgrade process. 

    I am having the same issue....Same address for years - same as USPS - I tried 5 times (3 macs and 2 iPhones) and now i have 5 CHARGES for 1.00 each on my credit card. I took the credit card info off so they don't charge me anymore. How can they charge me yet still not allow me to download free updates and say I have an invalid address? I'm sure I will spend weeks or months trying to get a credit out of these incompetent idiots.

  • I can't sign out of icloud from my iphone

    I keep trying to sign out of icloud from my iphone 5S, bc none of my apps are syncing anymore. I though I could trigger Notes and Calendar to begin working again if I singed out and then signed back in?  But when I tap sign out, it asks if I want to save or delete data, no matter which option I choose, a dialogue box pops up saying "Signing Out" and a timer circle just keeps running and running and never signs out????

    Yes. Try:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID.  I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud.  Help?

    I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID.  I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud.  Help?

    LPC1979 wrote:
    ... it keeps asking me for the OLD password (2 email addresses ago) and then when entered correct tells me the account does not exist...which I already know. ...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...

  • Cannot sign out of iCloud after updating to IOS8

    I recently upgraded my iPad Mini with Retina display to the latest IOS version 8.1.2 on 12/27/14. After doing so and restarting the iPad, it repeatedly keeps asking for an iCloud password...like every 3 seconds. The thing is, it has signed me into my wife's iCloud and not mine. I have tried to enter her password over and over and it will not accept it. I tried to reset the iPad to factory settings, but to do so it requires me to sign out of Find My iPad which requires the iCloud password, which it will not accept. I have tried to reset her password on iCloud.com but I cannot sign in, which leads me to believe that my wife has forgotten her password. So I then tried to have her password reset by selecting "iForgot" and filling out the required info to send an email verification for a password reset, but no such email ever arrives in her inbox. So basically at this point, the device continuously asks for a password that I cannot provide and to reset it to factory settings I must provide said password that i cannot provide. I have tried to reset it to factory settings through Settings/General/Reset/Erase All Content and Settings AND through iTunes to no avail.
    I have tried all options on this page If you're asked for the password to your previous Apple ID when signing out of iCloud. like has been suggested to others on other threads I have read, and nothing works.

    You must (a) verify which account was used to lock the iPad (Find My iPad), and then (b) recover the password. There is no workaround for this (except off to an Apple Store with proof of purchase, they may unlock it).

  • Sign out previous iCloud ID

    On my Ipad, IOS 8.1.3, I cannot sign out from my old iCloud account as I am being asked for my old password. I did everything I found on support websites (i.e log in IMessage etc) but still stuck as I need my password for log out the "Find my Ipad". I cannot reset my password either as my old ID does not exist anymore...and I cannot delete iCloud as I do not have the option either...
    I wanted to reset my Ipad, but I cannot either (need this old password)..any ideas? Thanks!

    Hello florabb,
    You may be able to change or reset the password on this old iCloud/Apple ID account, even if you no longer have access to the email address associated with it. Once the password is changed/updated, you should be able to log your iPhone out of the old iCloud/Apple ID account and log in to the correct new account. You may find the information and steps outlined in the following articles helpful:
    If you forgot your Apple ID password - Apple Support
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
    Sincerely,
    - Brenden

  • Can't sign out of iCloud on Yosemite. Mail was unable to delete 'email'.

    I have a MacBook Pro running Yosemite 10.10.1 and I'm trying to log out of my iCloud account, but it won't let me. The error message I keep getting says,
    "Mail was unable to delete 'email'. Relaunch Mail then sign out of iCloud again."  I get the same message if I try to delete the account from Internet Accounts.
    I've tried adding the email account in, but it says it's already there. I've deleted the com.apple.mail folder rebooted and tried and still the same thing.
    The supervisor and engineers at Apple phone support have yet to find a solution for this other than wiping my system clean and starting fresh. That's definitely not my preference.
    Any help would be much appreciated!
    Thanks,
    Stacy

    I had the same issue. I rebooted to safe mode by holding the shift key at boot up. From there I went to System Preferences, iCloud, and I was able to finally sign out.
    Hope this works for you.

  • Will the find my iphone app work if i sign out of icloud?

    Will Find My Iphone App work if I sign out of ICloud?

    You need to log into iCloud with your Apple ID under Settings->iCloud to Turn on Find my iPhone for each iPhone.
    With that done, you can use the App on each iPhone to find the other. You do not need to go to iCloud.com.  But you do need to log into the App with the Apple ID you used to log into iCloud in settings.
    You cannot use the App without turning on Find My iPhone in Settings on each iPhone, and you cannot do that without logging into iCloud.

  • Someone tell me how to sign out of icloud on my iphone because i need to restore it

    i just bought a new iphone 5s, and i need to sign out of icloud on my iphone 5, but i am also signed into icloud on my ipad, and i cannot have it signed in to more than 2 device so i need to sign out on my old iphone - how do i do this

    You can sign into your iCloud account on more than two devices at the same time if you want.  But if you want to sign out on your old phone, go to Settings>iCloud, scroll down and tap Delete Account, then provide your password (if running iOS 7).  This will only delete the account and data from this phone, not from iCloud.  Your other devices won't be effected by this.

  • If i sign out of iCloud will any of my photos be lost from iPhoto on my mac

    Hi
    I have got myself in a bit of a mess after changing the email address linked to my apple id as the old address was no longer valid.  I have change the apple id but i need to sign out of iCloud ss the old ID is no longer valid.  I want to check that if I do sign out of I cloud my iPhoto library on my imac will be safe as there are some scary messages displayed when I am in the process of signing out saying that any photo's not imported will be deleted from my computer!
    Common sense tells me that you must be able to sign out without it deleting all the photos from your computer, but I would like to check with someone who knows!
    I am operating OS X on an iMac.
    Thank you and sorry to be a pain!!

    You just need to open iPhoto on your iMac and move any photos in the Shared  iCloud section (in the pane on the left of iPhoto) into an Event or Events if they already haven't been. Photos in Events are safe from any action by Photo Stream (iCloud).
    It is possible that you already have set iPhoto to automatically move the photos into Events where they are safe. That setting is described in the quote below from iCloud: My Photo Stream FAQ
    Because your Mac and PC have more storage than your iOS devices, you can choose to download all of your My Photo Stream photos automatically.
    In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will import into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture.
    Also there is more information at iCloud: My Photo Stream FAQ
    What happens to my photos if I turn off My Photo Stream?
    If you sign out of iCloud or turn off My Photo Stream on an iOS device, all the images in My Photo Stream are removed from that device. The images in My Photo Stream on your other devices aren't affected. Images added to My Photo Stream are saved on the iCloud server for 30 days from the date you added them to My Photo Stream. If you sign in to iCloud with the same Apple ID and turn on My Photo Stream on another device, those photos will automatically download to this device.

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