SIII won't charge since KitKat update!

Since the KitKat update yesterday, I'm having these problems:
1.   Touch screen is less sensitive and won't move up and down easily.
2.   PHONE WON'T CHARGE!  I have to charge the battery externally and replace -- every few hours.  
If I do factory reset -- will I need to reload all apps and all my crazy passwords?   What will the auto backup save -- contacts only? 
VERY, VERY, VERY UNHAPPY -- LOVED MY PHONE BEFORE.   FURIOUS NOW. 

This began within hours of updating -- no other changes.   I used verizon cloud to back up my device. When I try to charge, I get the red x that others have talked about.  When no charger / sync cord is connected, my battery life icon is white instead of green.   The battery life percentage drops very quickly.    I have been charging my previously unused samsung battery with an external battery charger and replacing it.   I also have a lithium ion battery and charger that I'm using.   
Thanks,
Alli Wischer
"I would be the most content if my children grew up to be the kind of people who think decorating consists mostly of building enough bookshelves."
Anna Quindlen

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