Silent install and activation of 50x copies of PhotoShop Elements 12 TLP

I am trying to deploy a 50-user TLP licence of PSE12 to 50 PCs without having to visit each PC, as was possible with previous versions.
I have the silent install completing without error but the product is not activated, and needs me to sign in with an Adobe ID on each PC. Even once per PC, this is not acceptable for a network install.
Also I note that end users can Sign Out of the Adobe ID thereby deactivatingthe software for all users of the PC, until I revisit and sign in again. And no, we are not going to give all users the Adobe ID credentials. Even before events of the past week
The PSE12 install logs shows "Override files does not exist . Overwrite the value of Override dir to be a blank string" - it is not finding application.xml.override, even though the file is definitely accessible in the right places and is in UTF-8 format.
(In addition, therefore, updates are not suppressed.)
My hunch is that the application.xml.override mechanism has been removed from PSE12 because of the new Adobe ID sign-in requirement?
I'm aware that AMEE is not application to PSE deployment.
I'd be grateful for assistance on this.
Regards
William

Hello!
I did all required steps, as you mentioned above to serialize Adobe Elements 12, but it was not successfull. I had an return code=14 in oobelib.log.
What I did:
1) Installed "Adobe Photoshop Elements 12" on the machine
2) It has been successfully installed.
3) I opened "Command-line" cmd.exe as administrator (I have an administrative privileges on that machine)
4) Run following command:
adobe_prtk.exe --tool=VolumeSerialize --generate --serial="my_serial_number" --leid="V7{}PhotoshopElements-EMT12-Win-GM" --regsuppress=ss
where my_serial_number is my actually serial number with dashes.
5) After few seconds I got following:
          Copyright 2012 Adobe Systems Incorporated
        All rights reserved.
Return Code = 14
6) oobelib.log says following:
2013-12-09 10:48:05 [34556]  Adobe PRTK: __OOBELIB_LOG_FILE__
2013-12-09 10:48:05 [34556]  Adobe PRTK: *** Adobe PRTK tool START ***
2013-12-09 10:48:05 [34556]  Adobe PRTK: Adobe PRTK tool VolumeSerialize invoked
2013-12-09 10:48:05 [34556]  Adobe PRTK: .
2013-12-09 10:48:05 [34556]  Adobe PRTK: creating  .\prov.xml
2013-12-09 10:48:05 [34556]  OOBELib: *************OOBELib Session Starts*************
2013-12-09 10:48:05 [34556]  OOBELib: Version 6.2.0.43,6.2
2013-12-09 10:48:05 [34556]  PCDService: PCD Service in non-threaded mode
2013-12-09 10:48:06 [34556]  OPMWrapper: Failed in getting value for key in OPMGetValueForKey
2013-12-09 10:48:06 [34556]  OOBELib: Failed to get Proxy username in OPM DB
2013-12-09 10:48:06 [34556]  AXFBLicensing: Failed to load axlib.dll, trying again
2013-12-09 10:48:06 [34556]  AXFBLicensing: Failed to load axlib.dll, trying again with axlib in ACF
2013-12-09 10:48:06 [34556]  AXFBLicensing: All function pointers successfully retrieved
2013-12-09 10:48:06 [34556]  OOBELib: Received Params for Online Validation : Driver : ”V7{}PhotoshopElements-EMT12-Win-GM”, Caller : 3
2013-12-09 10:48:06 [34556]  OOBELib: received LEID : ”V7{}PhotoshopElements-EMT12-Win-GM”
2013-12-09 10:48:06 [34556]  OOBELib: Supported Locales : ALL
2013-12-09 10:48:06 [34556]  OOBELib: OOBELib ValidateSerialOnline
2013-12-09 10:48:06 [34556]  OOBELib: Invalid licensing leid passed-[”V7{}PhotoshopElements-EMT12-Win-GM”].
2013-12-09 10:48:06 [34556]  OOBELib: IAL Failed to set the LicensingLEID, falling back to GM
2013-12-09 10:48:06 [34556]  OOBELib: Validate using Driver LEID : ”V7{}PhotoshopElements-EMT12-Win-GM”, App LEID : <blank>, SN : *******************************************
2013-12-09 10:48:06 [34556]  OOBELib: Failed to get system default proxy in setProxyCredentialsForIALSession
2013-12-09 10:48:06 [34556]  OOBELib: Failed to set proxy credentials for IAL session while validating serial number
2013-12-09 10:48:06 [34556]  OOBELib: HTTPCommunicationAgent::processMessage is https://lm.licenses.adobe.com/aes/aes/v1/serialInfo (extURL=)
2013-12-09 10:48:06 [34556]  OOBELib: Using proxy server.
2013-12-09 10:48:07 [34556]  OOBELib: HTTP Request Status code 200.
2013-12-09 10:48:07 [34556]  OOBELib: HTTPCommunicationAgent- Return Code:[0] response size-[232] time taken-[1599.47]ms.
2013-12-09 10:48:07 [34556]  OOBELib: Got error from server-[9].
2013-12-09 10:48:07 [34556]  OOBELib: ErrDesc from server: Some unknown error has occurred. : No associated Driver LEID is present in the database..
2013-12-09 10:48:07 [34556]  OOBELib: Validate Serial status-[521] took-[1620.81]ms.
2013-12-09 10:48:07 [34556]  OOBELib: OOBELib IAL VSN unknown error occured
2013-12-09 10:48:07 [34556]  OOBELib: OOBELib IAL ValidateSerial call has failed : 521
2013-12-09 10:48:07 [34556]  OOBELib: Using Driver/ALL combination for offline/invalid SNs scenario
2013-12-09 10:48:07 [34556]  OOBELib: SN validated for AAMEE mode
2013-12-09 10:48:08 [34556]  OOBELib: OOBELib stat = 257
2013-12-09 10:48:08 [34556]  Adobe PRTK: Failed to validate the serial number
2013-12-09 10:48:08 [34556]  Adobe PRTK: Return code 14
2013-12-09 10:48:08 [34556]  Adobe PRTK: *** Adobe PRTK tool END ***
where SN : ******************************************* - is my serial number, I think. I changed it to * due to the security reasons.
PS. I have an internet connection.
What I do wrong? Can somebody help me?

Similar Messages

  • Installing and activating Creative Suite 6 Design Standard on two computers?

    Hello!
    I purchased Creative Suite 6: Design Standard as a physical copy (with a CD) about a couple of years ago. I've installed it on my iMac, but now that I purchased a Mac Book Pro, I'd also like to install the package on the laptop. My new Mac Book Pro 13" with Retina display does not have a CD/DVD drive.
    First of all, is it possible to have an Adobe package installed and activated on two computers simultaneously?
    I tried to download the Creative Suite 6 from the Downloads on Adobe website and activate it on my laptop with the serial number that I received when I purchased the product, but the serial number did NOT work. It says "The serial number you entered is invalid." Does this problem occur because the serial number is in use on the Creative Suite, which is installed and activated on my iMac?
    Is there another way to download + install + activate the package on my laptop? Obviously without a CD/DVD drive I cannot use the physical installation CD that I purchased.
    Thanks for help in advance, I really appreciate it!
    – Miina

    Hello!
    Thanks for the reply. I've been looking into this problem more but haven't been successful in solving it. Getting a bit frustrated with this!
    The serial number seems to be the issue.. I don't know why it won't go through. Do I need a different serial number to activate a Creative Suite 6 Design Standard downloaded from the Adobe website? I used the same serial number that can be found on the back of the product box that I purchased a couple of years ago. So far I have installed and activated my product only with my iMac, and now attempting to activate it with my Mac Book Pro, so the problem is not that it's been activated too many times.
    When I finally do manage to activate this software also on my laptop, do I have to deactivate and activate it every time I wish to switch from one computer to the other? Is there a limit to how many times it can be activated/deactivated?
    Thanks again for your help!
    P.s. I also consulted this person https://forums.adobe.com/people/Nikhil%20Bisne (not sure if he is around, though) on my issue, because he was able to help somebody with a similar issue here: Re: Invalid Serial Number . The difference being that this person was activating their software for the first time, I'm trying to activate it a second time on a different machine (while still keeping the software activated on the first machine).

  • Firefox 27.1 silent install and configuration(homepage, proxys and bookmark)

    Hello,
    I am trying to perform a silent install and configuration for Firefox 27.1 but I am not able to get the same results I got with versions 26 and below. For these previous versions I used the method described in this link:
    http://www.mockbox.net/configmgr-sccm/174-install-and-configure-firefox-silently
    But for Firefox 27 creating the Mozilla.cfg and the other files doesn't seem to work. Could you please tell me how to silently configure the proxys and homepage on Firefox 27.1 during the install. I also need to add a bookmark during the installation. Could you please tell me how to do that as well? I found some methods saying I had to edit a bookmark.html file but I don't think this file is present on firefox 26 on.
    thank you in advance.
    regards.

    thank you for your reply guigs2, unfortunately none of those links were helpful for me. As I mentioned in my question I already tried the silent install method using the Mozilla.cfg file. It worked for the previous versions but it doesn’t work for version 27 anymore. As for the INI file, that doesn’t help me either since I need to configure the homepage, proxies and bookmarks all during the installation, for the INI all I’ve seen is that you can configure INSTALLDIR, shortcuts etc. Configuring proxies, homepage and bookmarks through group policies as one of the solutions said is not an option for me, I need to do that during the silent install of Firefox 27.

  • Need Help Automating (Silent Install) and Serializing PSE 12. Installation (Volumn License)

    I am trying to automate and serialize a silent installation for PSE 12. I have a volume license for 50 users. The old Silent Install command (PSE 11) no longer works for a silent install (PSE 12). I need this routine to suppress the EULA and any other user interaction required. Additionally I need the installation to NOT require end users to Login using an Adobe Digital ID.
    I've attempted to try the "Solution" found here: http://forums.adobe.com/message/5945374 . So far I've been unsuccessful. Here are the steps I've taken thus far.
    Copied install files to a network drive.
    Installed PSE 12 on a local Computer and using the Volumn Serial Number and Registered the program.
    Downloaded the latest version of APTEE.
    I've ran Ran the following on the registered computer successfully with a return code of 0: adobe_prtk.exe --tool=VolumeSerialize --generate --serial=<<Volume SN>> --leid="V7{}PhotoshopElements-EMT12-Win-GM" --regsupress=ss
    The following failed with a return code of 19 and an error messager of Could not find prov.xml: adobe_prtk --tool=VolumeSerialize --provfile="absolute path to prov.xml"
    Please help.
    Thank You

    Toadpole wrote:
    They informed me that it's impossible to do a silent install and surpress the EULA.
    That seems at variance with the example code in the links I posted:
    Have you gone to chat via the Volume Licensing support page - http://helpx.adobe.com/x-productkb/policy-pricing/avl-help.html. There is reference on that page to the Enterprise Deployment Forum (it seems more geared to Cloud subscriptions, but there are people posting Elements questions).
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • I am having problems launching the standalone version of Lightroom 6 after I have gone through the install and activation process? Lightroom starts to open but "hangs" before any photos in the catalgue are displayed. I have contacted the chat support twic

    I am having problems launching the standalone version of Lightroom 6 after I have gone through the install and activation process? Lightroom starts to open but "hangs" before any photos in the catalgue are displayed. I have contacted the chat support twice but they have not been able to fix the problem.

    I went through the activation process yesterday and shut down my PC when I went to bed last evening. When I got up this morning and turned my PC on and then started Lightrom 6 (I upgraded from version 5) it started to launch but then just hung and became "not responsive". I I then uninstalled and then reinstalled the product today but the same thing happened. What is weird is that when I install from the standalone file I downloaded when I purchased the upgrade it looks like it's downloading the software again over the Internet? I have been having these problems for the last four or five days. I have contacted the chat support folks twice and they were able to get it working but whatever they did did not last as the problem reappeared again once the PC was shut down and then started up again.

  • Flashplayer installed and active but won't run

    Hi. I seem to be having the same problem as several others on here: I've got the latest version of Flash  installed and active on my Win8.1 system, and it shows as an active add-on in the latest version of Firefox, but it stalls on loading and won't run. This started immediately after the latest Flash update was released: I've tried uninstalling and re-installing.
    Thanks.

    You're more than welcome to file performance bugs at http://bugbase.adobe.com/.  I noticed that the page on adobe.com took a really long time to load for me as well on Chrome, but Adobe.com is super complex, and I think that has something to do with a poorly performing back-end service.  Since you're seeing the slow script dialog not loading on the watch page, it's pretty clear that Flash Player is installed and playing content under normal circumstances.  The interesting part is that one of those dialogs is talking about JavaScript running on the page, and the other is talking about Flash.  It's unclear without debugging the issue whether it's the browser or the plugin; however, as you've noticed, both work fine in Internet Explorer.
    It's important to point out that both Adobe and Microsoft made a tremendous effort in tuning the  Internet Explorer experience for Windows 8 and higher.  The latest versions of IE offer a fast, modern plug-in architecture that efficiently offers defense-in-depth protection against the modern generation of security threats (as opposed to the sandboxing approach that we retrofit to Firefox).  Similarly, Google Chrome provides a modern, secure plug-in architecture and invests heavily in making the Flash experience in the browser great.  I'm a Firefox fan as well, but the reality is that you might be more satisfied with your experience when using a different browser.
    For the crash, I'd be happy to take a look at the crash analysis to see if I can find anything useful.
    In Firefox, if you type about:crashes in the address bar, you should get a list of recent crashes.
    Click each link to submit it to the Mozilla crash reporting system.
    Copy the address from the resulting window into a reply here.

  • Login problem after installing and activating OS X Server app in Yosemite

    After installing and activating file sharing on OS X Server on my MacBook Air, the MBA was restarted. At the login screen I enter my password into my account and it directs me to a 'Guest' login screen, asking for a password which I did not create.
    HELP!!!!!

    There is no longer any provision for starting a PostgreSQL process other than the ones reserved for built-in services. Create a launch daemon with content such as the following:
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <dict>
         <key>Label</key>
         <string>org.postgresql.postgres</string>
         <key>UserName</key>
         <string>_postgres</string>
         <key>GroupName</key>
         <string>_postgres</string>
         <key>ProgramArguments</key>
         <array>
              <string>/Applications/Server.app/Contents/ServerRoot/usr/bin/postgres</string>
              <string>--apple-configuration</string>
              <string>/Library/Server/PostgreSQL/Config/org.postgresql.postgres.plist</string>
         </array>
         <key>KeepAlive</key>
         <dict>
              <key>PathState</key>
              <dict>
                   <key>/Library/Server/PostgreSQL/Data</key>
                   <true/>
              </dict>
         </dict>
         <key>StandardErrorPath</key>
         <string>/Library/Logs/PostgreSQL/PostgreSQL.log</string>
         <key>StandardOutPath</key>
         <string>/Library/Logs/PostgreSQL/PostgreSQL.log</string>
    </dict>
    </plist>
    <plist version="1.0">
    Also create these directories and files, owned by _postgres:_postgres:
    /Library/Logs/PostgreSQL
    /Library/Server/PostgreSQL
    /Library/Server/PostgreSQL/Backup
    /Library/Server/PostgreSQL/Config
    /Library/Server/PostgreSQL/Config/org.postgresql.postgres.plist
    /Library/Server/PostgreSQL/Data
    Finally, initialize the database with a suitable invocation of initdb(1).
    For more details, see the PostgreSQL documentation. You may find it easier to use a packaged third-party distribution independent of the built-in one.

  • HT6147 If my iPhone and iPad both say I have  7.0.6 and under "General",  "Software Update" I receive the message "iOS  7.0.6  Your software is up to date" can I assume that the security patch has been installed and activated?

    If my iPhone and iPad both say I have  7.0.6 and under "General",  "Software Update" I receive the message "iOS  7.0.6  Your software is up to date" can I assume that the security patch has been installed and activated?

    Yes, you have the Security patch.

  • Repackaging Safari 5.1.7 with silent install and custom settings

    Hi everyone,
    I'm searching for a solution to create a custom installation for Safari 5.1.7.
    I accomplished the same task for other browsers using the MSI extraction from the .EXE installer and using different methods to set custom settings like: EULA accepted, default home page, etc during the installation process.
    My question here is if Apple supports or allows to do a redistribution of its application for large Windows Enterprise environments with this kind of custom settings using either Flexera Install Shield or any other to modify the MSI installer and accomplish this task without the need of using external .JS, .XML files like other browser silent installations supports for redistribution / repackaging.
    I isolated the Safari MSI file to prevent the installation of the other software that comes with the main .EXE: AppleSoftwareUpdate.msi, Bonjour and Bonjour64.msi, SetupAdmin.exe  but I can't modify the default home page or prevent the prompt to set the default browser from inside the MSI to have it done.
    This custom settings should be done in a more elegant way than using Regedit to search for the changes after the Setup finishes.
    If you have any answer for this please let me know.
    Kind regards.

    Well I guess I have to reply to myself. No one seems to know this one.
    I found that : https://discussions.apple.com/thread/2316559?threadID=2316559   is Not working for Safari 5.1.7 on Windows 7 x64 even if you tried to open the pslist file from : ...\AppData\Roaming\Apple Computer\Preferences\com.apple.Safari.plist the file seems that will be set as per user and even if you modify it it will not work.
    No support has been found to have a GPO neither Flexera Admin Sudio Repackager or Tunner has succeeded to repackage or Build a successful MSI using Isolate or Installation Monitoring process due to some errors during the installation pointing to folder : C:\Windows\winsxs
    So, basically I just need to confirm with any Apple guru if this is Possible or Not to do that or what could be the solution to get a normal SCCM 2012 package for Safari 5.1.7  with custom settings: Home Page, Disable ask for Default Browser, Disable Ask for Updates.
    By the way I have the switches that works fine for Silent install and it works fine:
    msiexec /i Safari.msi /qn SCHEDULE_ASUW=0 DESKTOP_SHORTCUTS=1 installdir="%programfiles(x86)%\Safari" allusers=true reboot=suppress
    I will really appreciate if some one replies asap   !!!! 
    Thanks and Kind regards.

  • Have cs4 installed and activated, need to retrieve serial

    I have cs4 installed and activated on a computer which is on its last legs. I no longer have the disks/packaging.
    How can I retrieve the serial # from the installed package so I can get it installed on a different machine?

    Now you know that you need to write/print important information and put it in a file folder in a safe place
    OLDER previous versions http://www.adobe.com/downloads/other-downloads.html to download the software

  • Silent Install and Configuration Files

    I am trying to do a silent install and am scripting with AutoIT. Before
    the reboot I am copying down configuration.cfg and configuration.ini that
    I have created previously. But when the machine restarts it seems to
    ignore these and use a default configuration. Does anyone know what files
    I need to copy and in what situation in order to get NCF to use a prepared
    configuration.
    Many Thanks
    Andrew

    the following list of files is what i backup when i run an update or
    reinstall the client or whatever...
    config.ini
    configuration.cfg
    favorites.ini
    modules.ini
    ncf.ini
    op_data.ini
    op_data.mdb
    op_log.ini
    op_viewer.ini
    resolved.dns
    plugins.ini - will be different if you've installed any
    Cheers!
    Richard Beels
    http://www.dsi-consulting.com
    Collaboration without complication

  • I've installed and activated icloud on my Windows PC.

    I've installed and activated icloud on my Windows PC. I want to use icloud drive. The instructions said to signin to icloud and choose pages, numbers, or keynote and then when asked to upgrade to icloud drive to do so. I selected numbers and created a spreadsheet, thinking I would be asked somewhere along the way to upgrade. I was never invited to upgrade, so I closed icloud, reopened it. I tried to signin and it said the id was valid but it isn't an icloud account.
    I have no apple device. The instructions said that I could still signup for icloud but that I would only be able to use "web-based" services. I must be missing something.
    Running windows 7.

    The music files go courrupted some how. It happens some times. You need to restore you iPod. Sometimes a restore from backup works but sometime a restore to factory dwfaults/new iPod is required.

  • Can CC and CS6 be installed and active on the same desktop?

    Only one of the CS series can be installed and active on a single computer. Is this true with CC and CS6?

    Only one of the CS series can be installed and active on a single computer.
    Where did you hear that? That's simply completely untrue. Using multiple versions of CS products never has been an issue and neither is it for CC and CS6. Each major version uses it's own unique activation.
    Mylenium

  • I have a new pc with win8.1 and I can't get my Photoshop Elements vers 1.0.1 to instal  help, please.

    I have a new pc with win8.1 and I can't get my Photoshop Elements vers 1.0.1 to instal  help, please.
    Please assist with this compatibility issue.   Thank you

    Gordonr18571658 I am sorry I don't have any additional suggestions for how to install Photoshop Elements 1.0 besides installing in compatibility mode for Windows XP.
    As an alternative you can find details regarding Photoshop Elements 13 at Picture editor, edit pictures | Adobe Photoshop Elements 13.  Photoshop Elements 13 has been designed to install and function under Windows 8.1.  There is a 30 day trial if you wish to evaluate the software and complete any current photo editing projects you may be facing.

  • My computer crashed and I need to reload my photoshop element 11

    my computer crashed and I need to reload my photoshop element 11

    If you have any question to ask you should use the  Photoshop Elements  forum just re-install elements

Maybe you are looking for