Silent Install of Acrobat Pro 7.0 fails with Error 1404

Question

Hi,
I'm trying to silently install Acrobat Pro 7.0.
I have created the MST using the Installshield Tuner 7.0, and use the following command line to install:
msiexec /i acropro.msi TRANSFORMS=mytransform.mst /qb
I am getting the following error message:
Error 1404.Could not delete key
\software\Classes\CLSID\{CA8A9780-280D-11CF-A24D-444553540000}
Verify you have sufficient access to that key, or contact your support personnel.
If i repeat the command without the /qb, and do a manual install (msiexec /i acropro.msi TRANSFORMS=mytransform.mst), it installs without error, so the problem only exists in a silent install.
System Specs:
Windows XP SP2 with all MS patches to march 2007
Acrobat Reader 8.0
Base image created by SYSprep, and then using Altiris Rdeploy.
I'm suspecting that a MS patch has locked down that part of the registry, and the Acrobat Pro MSI doesn't have the code to handle this in a silent install.
I have opened the MSI using Wise installer Pro, and can't see anything strange in it.
Any help/pointers would be a great help
Thanks,
-Mark

Answer 1

Hi,
Just Pro 7.0.0 (I'll integrate the patches to 7.0.9 later)
I'm not keen on an Admin install, as this poses problems when patching (i.e. you have to do a "reinstall=All"). I prefer to integrate released patches into the silent install package, and for subsequent patches, just package them for silent install and push them down to the client.
Reader 8.0 is on the machine only.
The base build contains Reader 8.0, the we deliver a package to the machine to silently install Acrobat Pro 7
Thanks,
mark