Silent monitoring calls with CUCM 6.0 and UCCX 5.0
Dear all,
We have just integrated a 3rd party recording solution in our VoIP system, which consists of CUCM 6.0 and UCCX 5.0.
Until now we used the recording and monitoring solution of the UCCX for the agents. This worked ok.
But, as we wanted to record other people's calls and also the outgoing calls of the agents, we have created for them a Recording profile in the CCM and assign it to the agents phone.
We have also mantained the recording and monitoring active for them in the UCCX.
What is happenning now is the following:
- The 3rd party recordings works perfectly.
- The recording in the UCCX gets only one way audio.
- The silent monitoring gets only one way audio.
- If the 3rd party recording server is stopped, but the recording profile is stil active in the phones, the silent monitoring in the UCCX works.
Could any of you confirm if using a 3rd party recording solution the monitoring still works?
Is there any 3rd party silent monitoring software?
Thanks in advcance.
Best regards,
Amaia
We've got to delimit the problem.
When we use 3rd party recording solution there are 4 RTP flows: 1 incoming to monitored/recorded phone and 3 flows outgoing.
1 incoming RTP flows
- voice of remote phone
3 outgoing RTP flows
- voice of monitored/recorded phone
- voice of monitored/recorded phone sent to 3d party recording server
- voice of remote phone sent to 3rd party recording server
When we use a network analyzer we see that the agent running in the PC (UCCX 5.0) establishes two RTP flows for the monitoring session. But we can see that one of these flows sends 3 packet RTP per 1 packet RTP sent in the other RTP flow (in the same time).
We think agent sends to monitoring device all the outoing RTP packets of the phone (that belong to three different RTP flows), instead of sending only the RTP packets belonging to voice of monitored/recorded phone.
The other flow, voice of remote phone, sounds fine.
Is there a solution to avoid this problem when we monitor with UCCX 5.0 and record with a 3rd party software at the same time?
Thanks,
Christian
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Thankyou for the Response...
here is the Runn config for BR1 Connected to PSTN lines....
voice-card 0
dspfarm
dsp services dspfarm
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
h323
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
codec preference 4 g729br8
voice class h323 1
h225 timeout tcp establish 3
interface Tunnel100
description " Tunnel JED-RYD "
bandwidth 2048
ip address 10.10.0.1 255.255.255.252
tunnel source 172.31.217.202
tunnel destination 172.31.3.18
interface FastEthernet0/0
description DAMMAM Local LAN
no ip address
duplex auto
speed auto
interface FastEthernet0/0.20
description JEDDAH Local LAN
encapsulation dot1Q 20
ip address 192.168.20.5 255.255.255.0
interface FastEthernet0/0.21
description JEDDAH VOICE VLAN
encapsulation dot1Q 21
ip address 192.168.21.5 255.255.255.0
h323-gateway voip interface
h323-gateway voip bind srcaddr 192.168.21.5
interface FastEthernet0/1
ip address 172.31.217.202 255.255.255.252
duplex auto
speed auto
router eigrp 200
network 10.10.0.0 0.0.0.3
network 192.168.20.0
network 192.168.21.0
no auto-summary
router bgp 65412
no synchronization
bgp log-neighbor-changes
neighbor 172.31.217.201 remote-as 65000
no auto-summary
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 192.168.20.1
ip route 192.168.20.50 255.255.255.255 192.168.20.1
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
access-list 23 permit 10.10.10.0 0.0.0.7
control-plane
voice-port 0/0/0
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/0/1
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/0/2
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/0/3
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/2/0
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
connection plar 2022
shutdown
impedance complex2
description STC
voice-port 0/2/1
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
shutdown
impedance complex2
description STC
voice-port 0/3/0
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/3/1
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/3/2
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
voice-port 0/3/3
supervisory disconnect dualtone mid-call
no battery-reversal
input gain -3
output attenuation -3
echo-cancel coverage 32
cptone BE
timeouts initial 5
timeouts interdigit 3
timeouts call-disconnect 3
timeouts ringing 5
timeouts wait-release 1
timing hookflash-out 500
timing guard-out 300
timing sup-disconnect 50
connection plar opx 2050
impedance complex2
description STC
caller-id alerting dsp-pre-allocate
sccp local FastEthernet0/0.21
sccp ccm 192.168.12.190 identifier 1 priority 1 version 5.0.1
sccp ccm 192.168.12.189 identifier 2 priority 2 version 5.0.1
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sccp ccm group 1
associate ccm 1 priority 1
associate ccm 2 priority 2
associate profile 1 register CONFJEDRAW
associate profile 2 register TRNJED
associate profile 3 register MTPJED
switchover method immediate
switchback method immediate
switchback interval 15
dspfarm profile 2 transcode
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 2
associate application SCCP
dspfarm profile 1 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
shutdown
dspfarm profile 3 mtp
codec g729r8
maximum sessions software 250
associate application SCCP
shutdown
dial-peer voice 1 pots
dial-peer voice 1000 voip
description To CallManager - SBWPMPUB
destination-pattern [1-5]...
progress_ind progress enable 8
voice-class codec 1
voice-class h323 1
session target ipv4:192.168.12.190
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 9001 pots
description ** 02-6140294(outgoing) **
destination-pattern [^2].T
port 0/0/1
dial-peer voice 9002 pots
description ** 02-6140295(outgoing) **
destination-pattern [^2].T
port 0/0/2
dial-peer voice 9003 pots
description ** 02-6140296(outgoing) **
destination-pattern [^2].T
port 0/0/3
dial-peer voice 9004 pots
description ** 02-6140293(outgoing) **
destination-pattern [^2].T
port 0/0/0
dial-peer voice 290 pots
incoming called-number .
direct-inward-dial
dial-peer voice 9006 pots
description ** 02-6529323(local) **
destination-pattern [^0].T
port 0/3/0
dial-peer voice 9010 pots
description ** 02-6578249(local) **
destination-pattern [^0].T
port 0/3/1
dial-peer voice 9011 pots
description "to pstn service"
shutdown
destination-pattern 0.T
port 0/3/3
dial-peer voice 9009 pots
description "to pstn service"
shutdown
destination-pattern [^0].T
port 0/3/2
dial-peer voice 9005 pots
destination-pattern .T
dial-peer voice 1001 voip
description To CallManager - Subscriber
destination-pattern [1-5]...
progress_ind progress enable 8
voice-class codec 1
voice-class h323 1
session target ipv4:192.168.12.189
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 1002 voip
description " TO Unity Greetings"
destination-pattern 2050
progress_ind progress enable 8
voice-class codec 1
voice-class h323 1
session target ipv4:192.168.12.190
dtmf-relay h245-alphanumeric
no vad
dial-peer voice 1003 voip
description " TO Unity Greetings"
destination-pattern 2050
progress_ind progress enable 8
voice-class codec 1
voice-class h323 1
session target ipv4:192.168.12.189
dtmf-relay h245-alphanumeric
no vad -
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This is first time I am on this forum.
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Hi,
We have MeetingPlace Express version 2.1.1.2. It is working fine and everything but we need to change the way it works.
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This likely will NOT work if you have lazy users who can't manage their time.
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I searched high-and-low for documentation on this and the only two items that I can turn up are these:
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http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express,_Release_2.x_--_How_to_Configure_Scheduled_and_Reservationless_Meetings#Enabling_Users_to_Schedule_Continuous_Meetings
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Hello,
I'm trying to set up a tri monitor setup. Unfortunately I must use 2 cards, one an AMD HD4350 and a PCI Geforce FX200. (Old skool I know)
Due to the restrictions, I am forced to use the open source drivers (else nvidia glx will clash).
As I see it, I have 2 solutions available to me:
1: Use XRANDR to span the displays (this is what I did previous to the introduction of the third monitor and nvidia card to my system)
I tried to do this, by setting up a second X screen on the NVIDIA card, disabling Xinerama; but after much googling I can't figure out the syntax for panning across 2 screens (X screens) in XRANDR, even tho it's >1.3, which supposedly supports multi card output.
2:Use Xinerama, sacrificing randr, and composite extensions.
I also attempted to do this, with some limited success. I could get the NVIDIA screen to be right of the ATI, but I couldn't get 2 independent outputs running on the ATI card, even with "ZapohHeads" appended to one of the device sections for my ATI card.
Any suggestions to how I can sort this?
I'm amazed there's not a way to have mixed nvidia/radeon on X11 in 2011.
Thanks,
Chris.
EDIT:
It turns out the xrandr multi card output is an urban myth.
I went the Xinerama route, I've pasted my xorg.conf below.
Section "ServerLayout"
Identifier "Hand Configured"
Screen 0 "LeftScreen" 0 0
Screen 1 "MiddleScreen" RightOf "LeftScreen"
Screen 2 "RightScreen" RightOf "MiddleScreen"
InputDevice "Mouse0" "CorePointer"
InputDevice "Keyboard0" "CoreKeyboard"
EndSection
Section "ServerFlags"
Option "Xinerama" "ON"
Option "RandR" "false"
EndSection
Section "Files"
ModulePath "/usr/lib/xorg/modules"
FontPath "/usr/share/fonts/misc"
FontPath "/usr/share/fonts/100dpi:unscaled"
FontPath "/usr/share/fonts/75dpi:unscaled"
FontPath "/usr/share/fonts/TTF"
FontPath "/usr/share/fonts/Type1"
EndSection
Section "Module"
Load "glx"
Load "record"
Load "dbe"
Load "dri"
Load "drm"
Load "extmod"
EndSection
Section "InputDevice"
Identifier "Keyboard0"
Driver "kbd"
EndSection
Section "InputClass"
Identifier "Keyboard Defaults"
MatchIsKeyboard "yes"
Option "XkbLayout" "gb"
EndSection
Section "InputDevice"
Identifier "Mouse0"
Driver "mouse"
Option "Protocol" "auto"
Option "Device" "/dev/input/mice"
Option "ZAxisMapping" "4 5 6 7"
EndSection
Section "Monitor"
Identifier "Monitor0"
Modeline "1280x1024@75" 156.43 1280 1312 1904 1936 1024 1043 1056 1076
Modeline "1280x1024@60" 114.98 1280 1312 1744 1776 1024 1045 1055 1076
ModeLine "1280x1024" 135.0 1280 1296 1440 1688 1024 1025 1028 1066 +hsync +vsync
EndSection
Section "Monitor"
Identifier "Monitor1"
Modeline "1280x1024@75" 156.43 1280 1312 1904 1936 1024 1043 1056 1076
Modeline "1280x1024@60" 114.98 1280 1312 1744 1776 1024 1045 1055 1076
ModeLine "1280x1024" 135.0 1280 1296 1440 1688 1024 1025 1028 1066 +hsync +vsync
EndSection
Section "Monitor"
Identifier "Monitor2"
Modeline "1280x1024@75" 156.43 1280 1312 1904 1936 1024 1043 1056 1076
Modeline "1280x1024@60" 114.98 1280 1312 1744 1776 1024 1045 1055 1076
ModeLine "1280x1024" 135.0 1280 1296 1440 1688 1024 1025 1028 1066 +hsync +vsync
EndSection
Section "Device"
Identifier "Card0"
Driver "radeon"
Option "AccelMethod" "EXA"
Option "DRI" "on"
Option "ColorTiling" "on"
#Screen 0
# Option "ZaphodHeads" "DVI-0"
BusID "PCI:01:00:0"
# Option "DynamicPM" "on"
# Option "ClockGating" "on"
EndSection
Section "Device"
Identifier "Card1"
Driver "radeon"
Option "AccelMethod" "EXA"
Option "DRI" "on"
Option "ColorTiling" "on"
Screen 1
Option "ZaphodHeads" "DVI-0"
BusID "PCI:01:00:0"
# Option "DynamicPM" "on"
# Option "ClockGating" "on"
EndSection
Section "Device"
Identifier "nvidia card"
Driver "nouveau"
BusID "PCI:3:5:0"
#Screen 1
EndSection
Section "Screen"
Identifier "LeftScreen"
Device "Card0"
Monitor "Monitor0"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1280x1024"
#Virtual 2560 1024
EndSubSection
EndSection
Section "Screen"
Identifier "MiddleScreen"
Device "Card1"
Monitor "Monitor1"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1280x1024"
#Virtual 2560 1024
EndSubSection
EndSection
Section "Screen"
Identifier "RightScreen"
Device "nvidia card"
Monitor "Monitor2"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1280x1024"
#Virtual 2560 1024
EndSubSection
EndSection
Last edited by kernel_geek (2011-03-24 18:44:26)Hello,
I'm trying to set up a tri monitor setup. Unfortunately I must use 2 cards, one an AMD HD4350 and a PCI Geforce FX200. (Old skool I know)
Due to the restrictions, I am forced to use the open source drivers (else nvidia glx will clash).
As I see it, I have 2 solutions available to me:
1: Use XRANDR to span the displays (this is what I did previous to the introduction of the third monitor and nvidia card to my system)
I tried to do this, by setting up a second X screen on the NVIDIA card, disabling Xinerama; but after much googling I can't figure out the syntax for panning across 2 screens (X screens) in XRANDR, even tho it's >1.3, which supposedly supports multi card output.
2:Use Xinerama, sacrificing randr, and composite extensions.
I also attempted to do this, with some limited success. I could get the NVIDIA screen to be right of the ATI, but I couldn't get 2 independent outputs running on the ATI card, even with "ZapohHeads" appended to one of the device sections for my ATI card.
Any suggestions to how I can sort this?
I'm amazed there's not a way to have mixed nvidia/radeon on X11 in 2011.
Thanks,
Chris.
EDIT:
It turns out the xrandr multi card output is an urban myth.
I went the Xinerama route, I've pasted my xorg.conf below.
Section "ServerLayout"
Identifier "Hand Configured"
Screen 0 "LeftScreen" 0 0
Screen 1 "MiddleScreen" RightOf "LeftScreen"
Screen 2 "RightScreen" RightOf "MiddleScreen"
InputDevice "Mouse0" "CorePointer"
InputDevice "Keyboard0" "CoreKeyboard"
EndSection
Section "ServerFlags"
Option "Xinerama" "ON"
Option "RandR" "false"
EndSection
Section "Files"
ModulePath "/usr/lib/xorg/modules"
FontPath "/usr/share/fonts/misc"
FontPath "/usr/share/fonts/100dpi:unscaled"
FontPath "/usr/share/fonts/75dpi:unscaled"
FontPath "/usr/share/fonts/TTF"
FontPath "/usr/share/fonts/Type1"
EndSection
Section "Module"
Load "glx"
Load "record"
Load "dbe"
Load "dri"
Load "drm"
Load "extmod"
EndSection
Section "InputDevice"
Identifier "Keyboard0"
Driver "kbd"
EndSection
Section "InputClass"
Identifier "Keyboard Defaults"
MatchIsKeyboard "yes"
Option "XkbLayout" "gb"
EndSection
Section "InputDevice"
Identifier "Mouse0"
Driver "mouse"
Option "Protocol" "auto"
Option "Device" "/dev/input/mice"
Option "ZAxisMapping" "4 5 6 7"
EndSection
Section "Monitor"
Identifier "Monitor0"
Modeline "1280x1024@75" 156.43 1280 1312 1904 1936 1024 1043 1056 1076
Modeline "1280x1024@60" 114.98 1280 1312 1744 1776 1024 1045 1055 1076
ModeLine "1280x1024" 135.0 1280 1296 1440 1688 1024 1025 1028 1066 +hsync +vsync
EndSection
Section "Monitor"
Identifier "Monitor1"
Modeline "1280x1024@75" 156.43 1280 1312 1904 1936 1024 1043 1056 1076
Modeline "1280x1024@60" 114.98 1280 1312 1744 1776 1024 1045 1055 1076
ModeLine "1280x1024" 135.0 1280 1296 1440 1688 1024 1025 1028 1066 +hsync +vsync
EndSection
Section "Monitor"
Identifier "Monitor2"
Modeline "1280x1024@75" 156.43 1280 1312 1904 1936 1024 1043 1056 1076
Modeline "1280x1024@60" 114.98 1280 1312 1744 1776 1024 1045 1055 1076
ModeLine "1280x1024" 135.0 1280 1296 1440 1688 1024 1025 1028 1066 +hsync +vsync
EndSection
Section "Device"
Identifier "Card0"
Driver "radeon"
Option "AccelMethod" "EXA"
Option "DRI" "on"
Option "ColorTiling" "on"
#Screen 0
# Option "ZaphodHeads" "DVI-0"
BusID "PCI:01:00:0"
# Option "DynamicPM" "on"
# Option "ClockGating" "on"
EndSection
Section "Device"
Identifier "Card1"
Driver "radeon"
Option "AccelMethod" "EXA"
Option "DRI" "on"
Option "ColorTiling" "on"
Screen 1
Option "ZaphodHeads" "DVI-0"
BusID "PCI:01:00:0"
# Option "DynamicPM" "on"
# Option "ClockGating" "on"
EndSection
Section "Device"
Identifier "nvidia card"
Driver "nouveau"
BusID "PCI:3:5:0"
#Screen 1
EndSection
Section "Screen"
Identifier "LeftScreen"
Device "Card0"
Monitor "Monitor0"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1280x1024"
#Virtual 2560 1024
EndSubSection
EndSection
Section "Screen"
Identifier "MiddleScreen"
Device "Card1"
Monitor "Monitor1"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1280x1024"
#Virtual 2560 1024
EndSubSection
EndSection
Section "Screen"
Identifier "RightScreen"
Device "nvidia card"
Monitor "Monitor2"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1280x1024"
#Virtual 2560 1024
EndSubSection
EndSection
Last edited by kernel_geek (2011-03-24 18:44:26) -
External monitor filled with static, blue squares, and red dots
My family bought a Mac like 8 or so years ago. I am unsure of the exact model, but says iMac on the back (Which isn't very specific, so I apologise).
You'd expect problems after a few years, so when our mac became cluttered with multi-coloured lines, I wasn't surprised.
Eventually, it got to be a problem when the screen started to have larger lines whose lights seemed to be failing. It got to a point in which the whole screen had static, and there was very little of the screen that could actually be scene. It was easy enough to fix, we just got a new monitor.
It did the job, no more lines, the screen did have a yellow tint, but I wasn't worried.
Now, I was watching some youtube videos, then all of a sudden, both screens stopped, and red dots appeared. After countless efforts to exit the video, I unplugged the computer. When I turned it back on, it was even worse, with blue squares filling the screen, static filling it, and countless more red dots.
While the external monitor does not have the multicoloured lines, and such, both seem to have the same blue squares, static and red dots, at least for what I can tell.
Curiously enough, the waiting symbol for the cursor appeared and none of the screen problems overlapped the original.
Did I do something to it?
Is there some way to fix it, or will I have to get a new one?
Also, I apologise if this question is in the wrong category, I'm new.Welcome to the forum!
Your GPU is failing.
Lenovo might or might not fix it, although it's out of warranty. They are *extremely* well-aware of the problem that plagued these chips.
Reading related threads here or on Bill Morrow's ThinkPad Forum will reveals hundreds - if not thousands - of similar cases...
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you. -
Monitoring RAID with Solaris 10 x86 and Dell PowerEdge 2650 PERC 3/Di
Hello,
I have a PowerEdge 2650 with the PERC 3/Di RAID controller.
The OS installed is Solaris 10 8/07 U4.
Currently RAID is configured through the BIOS and it works fine, but I have no way to monitor the status of the drives.
Is there a command to show me the status of the drives? Drivers I need to install?
TIA,
ChrisI'm just now starting to delve into the X86 servers, and I am not a fan of hardware RAID in general, but on the SPARC side, you would use 'raidctl' to interact with hardware RAID environments.
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Automatic monitor calibration with NVidia GT 120 and ATI 4870
I am considering purchase of a Mac Pro to use with a LaCie monitor and the Blue Eye Pro calibrator / software. Auto calibration of the monitor is possible if the calibrator / software can communicate directly via the graphics cards with the monitor. DDC CI - a communication standard is used for this. My question is are these cards able to use this standard.
I have tried Apple Service and Support by telephone and I have tried to find information on the NVidia and ATI websites without success. Neither site seems to provide a way to email such a question to them.
I am surprised that Apple are unable to provide information of this type to help a prospective purchaser.
Has anyone any advice or or experience to offer me - it would be gratefully received!Have you asked Blu Eye?
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HUM - cannot monitor calls with MIBs
Hi all,
I am trying to monitor the voice and fax calls through my routers, I have HUM and I loaded the CISCO-CALL-HISTORY-MIB. However, I cannot get any data when I create a graph or report to monitor ciscoCallHistoryCallDisconnectCause as an example.
I also could not understand the meaning of the instances going from 1267073499.170396 to 1267162828.170441.
Anybody has an idea about the meaning of the insatances and what may be the reason that I cannot extract any information from this mib.
ThanksThe instance IDs in the ciscoCallHistoryTable are ciscoCallHistoryStartTime and ciscoCallHistoryIndex. ciscoCallHistoryStartTime is a TimeStamp indicating when the call started, and the ciscoCallHistoryIndex value is a unique arbitrary number to identify a specific call which had a given start time.
A TimeStamp represents the value of sysUpTime when the specific call began. -
Difference with CUCM 8.6 and 9.0
Hi Friends,
We are planning to up grade our CUCM setup from 8.6 to 9.0.
Before doing it, would like to the difference between version 8.6 and 9.0.
Basic information about our setup:
1. Current CUCM ver: 8.6
2. Users count : 5500
3. Using feature : Extension Mobility
Thanks in Advance...!!!!First of all you should be using 9.1 (latest release of this version and not 9.0)
Second, you need to check the features guide and determine which feature will affect your users.
One of the major difference in 9.X is the License Manager (ELM) you need to understand in detail how this works and plan your upgrade accordingly.
Please refer to this post, it discuss in details what you need to upgrade to 9.X and all the relevant documentation
https://communities.cisco.com/message/131382 -
Have just connected a viewsonic external monitor to macbook pro 10.6.8, had everything up and running fine for about an hour then the macbook quit. No power (ws running off power source) Have I killed my macbook? Help!
Aha, all is good.
I went to Library/ColorSync/Profiles/Displays
and to home/Library/ColorSync/Profiles/Displays
and deleted all SyncMaster.icc files. I did leave behind one SyncMaster file in the home/../Displays which had an old date and I new was ok.
Rebooted, plugged in SyncMaster, and a new icc file was automatically created in the /Library/../Displays folder.
My display works normally, now. -
Voice Mail Port Problem with CUCM 8.5 and Connection 8.5
Hi im having a very strange problem witch the voice mail ports between a CM 8.5 and a Cisco Unity connection 8.5 , i configured them and they registered and all was working fine, however when i rebooted the servers the ports stayed in status unknown i tried resetting them both sides, re adding config both sides and nothing after hours of trying and deleting and adding the same config it worked again, however we have a power outage today and the same thing happened again status unknown and still i cannot get them to register again. Any ideas or help would be appreciated.
Thanks,I'm not sure but it could be a DNS issue. Is DNS configured or are you just using IP addresses? Make sure everything is resolving correctly.
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I can hear the caller with my speaker on and thru headset but not w speaker off and normally.
I can hear when the speaker phone is on and w a headset but no one can hear me when I just talk into the phone. What is wrong?
It may be stuck in headphone mode. Try inserting and removing the headset plug several times. If that doesn't resolve it try a reset - hold HOME and SLEEP until an Apple logo appears (about 10 seconds). And if that fails connect it to your computer and restore it using iTunes.
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How do we permit a trainee to sit together with a CSR and silent monitor?
We are using a Cisco 7940 series phone. I have two new hire CSR's coming soon. I want them to be able to sit with an experienced CSR and silent monitor calls as they are taken, without using a speaker. I can't find the solution to this anywhere. Surely I'm not the first manager to want to do this! Help!!!!!
UPDATE:
Our headsets are Plantronics, Model CS55. They will not sync up to one base station. A "headset training adaptor" can be purchased, part# 03929-63, for $39.95, from several sources. The adaptor is nothing more than the "Y" adaptor I just purchased from Radio Shack. However, it does have a mute button for each user. Our headsets have mute buttons but, they beep every 15 seconds when on mute.
I don't think the cost will put us out of business and sounds like the better answer. I'm the newbie at this organization and am a little amazed they've trained using open speakers all this time.
Thank you everyone for the ideas! -
Monitor flickers with green tint
Monitor is about 3 years old. Often times, the screen takes on a blue-green tint. Sometimes just flashes on, then back to normal a few times. Sometimes tint stays for a minute or two. All images are visable, but everything has a strange greenish cast to it.
Hello @snelson600,
I have read your post on how your desktop's monitor flickers with a green tint, and I would be happy to help you!
I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Try a different cable connecting your monitor to your computer
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums. Have a great day!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!
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