Silent Reader update error 1310

Hello,
I want to update the Adobe Reader 11.0.0 to 11.0.06 silently. To start this update I am running this command: msiexec.exe /p "C:\***\reader1106\AdbeRdrUpd11006.msp".
This command often works on my test machine. Unfortunately some updates aborting with error 1310 error writing to C:\Config.Msi\***. I am using always the same machine with the same procedure (snapshot). I tried to delete this folder before installing, but error still occurs. Do you have any suggestions, what I can do?
Thank you for your help

I encountered a similar error and reacted the same way you did by turning off
security without success.
After disabling both the firewall and the antivirus for 15 minutes, I restarted my computer and then successfully performed the update.
So for me, completely disabling the firewall and antivirus security and then restarting my computer worked for me. After the update successfully installed, I immediately enabled my security.
Maybe that technique will work for you too.

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Adobe Reader Updater - Error 1402. Could not open key:

Adobe Reader Updater, error 1402, could not open key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Opt
I might have accidently discontinue. Can any body help me????

Hi,
It looks like you do not have access to the registry key mentioned i.e. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\Optional Components\IMAIL.
This might be due to the fact that you may not be added to the Administrators group or the registry key has been denied access explicitly to a group that you may be part of.
People in my network setup were facing the same issue, and we fixed the same using Microsoft's "subinacl" tool. You can follow the below mentioned steps to rectify your issue as well:
1. Download Microsoft's SubinACL tool from http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe -4a91-93cf-ed6985e3927b&displaylang=en
2. Install the same by double clicking on the "subinacl.msi" just downloaded.
3. Open Command Prompt window through the Run Dialog Box (Start -> Run and type "cmd" and click OK)
4. In the Command Prompt window, type in the following commands:
i. cd /d "%ProgramFiles%\Windows Resource Kits\Tools" (Hit Enter)
ii. subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Opti onalComponents /grant=administrators=f /grant=SYSTEM=f /grant=USERS=f /grant="Creator Owner"=f (Hit Enter)
You should see some processes happening on your screen. After the process ends, retry the update operation you were originally trying to perform. Hopefully, it should succeed now.

Adobe update error 1310

Hi, I keep getting an error 1310 when adobe is updating to a new version. Thx Ron

Do you run the installer as an Administrator user?
Try the following:
download the full installer from http://get.adobe.com/reader/enterprise/ and save it to disk
close all browser windows
right-click on the downloaded installer, then select 'Run as Administrator'

Adobe reader installation Error 1310

How do I resolve?

this worked for, at least, one other person with the same error while trying to install adobe reader: http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html

Adobe-acrobat reader update error.....

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i 'm solved, hope,........was a problem of my personal information, created by me, involontaries, by an inadacting choose id-personal utente that was legacy to another products adobe , but not adobe-acrobat reader, thank's, adobe-acrobat reader update automatically......mine not, icons bar notifications error was deleted, i can you notifications new , before my restart my p.c. now not , regards !

Reader update error 1107 on specific network

Greetings,
When attempting to update Adobe Reader (Mac) on our network (a large K-12 .edu network), clients receive an error "1107." Clicking the "details" link is of no help. If we take the same machine to a different network, updates work just fine.
I've looked at live packet filtering logs on our firewall when a client attempts to update, but do not see anything that sticks out. I've also attempted different DNS servers on the client with the same results.
Here's the log information from Adobe Reader when attempting to update:
2011-03-01 06:54:50 -0700: Downloading updater from : http:/armdl.adobe.com/pub/adobe/reader/mac/9.x/9.4.1/misc/AdbeRdrUpd941_all_i386.app.zip
2011-03-01 06:54:50 -0700: Adobe Reader Updater encountered errorCode 1107
2011-03-01 06:54:52 -0700: ***** Ending update to /Applications/Adobe Reader 9_/Adobe Reader.app
2011-03-01 06:54:52 -0700: Error shown to user is: Error Domain=com.adobe.ARM Code=1107 "The operation couldn’t be completed. (com.adobe.ARM error 1107.)"
I do notice the URL is missing a forward slash on the protocol, but copying/pasting this exact URL into a web browser works fine. So what is the application, Adobe Reader, doing differently that's causing it to fail on our network? We're obviously able to access the updates via a web browser (the same from the logs).
Any insight would be most useful. We've been plagued by this issue network-wide for quite a while now.

Adobe Reader Updater expects range request support in the http response received from the download server.
I suspect on your network some http-proxy or virus-scanner is dropping/modifying “Accept-Range” header of http response received from Adobe download server. Which can lead to this failure.

Adobe Reader update error

I received an update for Adobe Reader to Adobe Reader X. Can not update. I get the following message, "The update could not be applied because the Adobe Reader Application contents were modified since the original installation. Please reinstall Adobe Reader and check for updates again. Error: 1301" Can' find the original disc.

Have you navigated to Adobe's site to see if they have the update you need?

Adobe reader Updater error 111200

It´s really terrible to update Adobe free products (Reader, Flash Player, Shockwave Player) in network with domain. Know somebody what mean "error 111200"? THX

Hi there, I've the same error here, but it is not for Adobe Reader, but for Adobe Acrobat Pro.
Have you found a solution for this in the meantime?
Below my updater log:
[2013-01-15 23:27:13] Adobe ARM 1.7.2.0 logging started.
[2013-01-15 23:27:13] Command Line: /ArmElevate /MODE:1 /PRODUCT:Acrobat /VERSION:9 /LANG:DEU
[2013-01-15 23:27:13] ProductCode: {AC76BA86-1033-F400-7760-000000000004}
[2013-01-15 23:27:13] ProductName: Adobe Acrobat 9 Pro - English, Français, Deutsch
[2013-01-15 23:27:13] ProductVersion: 9.5.2
[2013-01-15 23:27:13] ProductUACPatching: enabled
[2013-01-15 23:27:13] ProductCode: {AC76BA86-1033-F400-BA7E-000000000005}
[2013-01-15 23:27:13] ProductName: Adobe Acrobat X Standard - English, Français, Deutsch
[2013-01-15 23:27:13] ProductVersion: 10.1.5
[2013-01-15 23:27:13] ProductUACPatching: enabled
[2013-01-15 23:27:13] Automatic preferences not provided with command line and not found in Registry - using default ARM preference AUTO_DOWNLOAD
[2013-01-15 23:27:13] Admin User, IsElevated returns 1
[2013-01-15 23:27:13] Failed to lock Manifest file.
[2013-01-15 23:27:13]    GetLastError(): 2 - Das System kann die angegebene Datei nicht finden.
[2013-01-15 23:27:13] Init Manifest Data failed
[2013-01-15 23:27:13]    Error Code: 130100
[2013-01-15 23:27:13] Init Session data failed.
[2013-01-15 23:27:13]    Error Code: 2
[2013-01-15 23:27:13] ** Setting Error Condition:
[2013-01-15 23:27:13]    Error Code: 111200
[2013-01-15 23:27:17] User exited
[2013-01-15 23:27:18] ARM returns ERROR_SUCCESS
[2013-01-15 23:27:18] Adobe ARM 1.7.2.0 logging finished.
Another strange thing is that I've Adobe Acrobat 9 Pro (9.5.2) and Adobe Acrobat X Standard (10.1.5) on my System. For Adobe Acrobat X, I've got today also a update which was successfully.
Anyone any idea about this?

Adobe reader install error 1310 on vista

<div mcetmp="1"><div mcetmp="1">I have disabled startup. no different.
I went through a bunch of other steps to assure permissions to write in folders
I have tried installation via IE, Firefox, Chrome. Same results.
screen print of error msg: http://i156.photobucket.com/albums/t20/bluffwood/Capture2_zps3435067d.jpg </div></div>
Message was edited by: bluffwood

You're welcome. Unfortunately I do not know what caused this, or if it will work better in future.
You have now 11.0.0 installed; can you try to open Reader, then Help | Check for Updates. Then we will know if updates work normally.
Alternatively you can download the 11.0.2 update from https://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows

Deploying Adobe Reader X update 10.1.4 ends in error 1310

Hello,
I try to update the reader installations in our company but on many clients it ends up with error 1310 (not enough rights to access C:\Config.msi-Folder).
If I start the msp-file manually it throws about 10 exceptions that it cannot write or read a file in C:\Config.msi\*.tmp. If I click retry, the installer can read or write, so i click retry everytime the error occurs and at the end the update is installed.
How can I deploy the patch silently?
Is there any hint?
I tried all of the solutions shown in here http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
But none of it works.
Please help me.
-Joerg

If you have any antivirus or backup programs running on this system(s), try to disable them temporarily.
C:\Config.msi folder is maintained by the Windows Installer Service.
If WIS cannot access it, either this folder already has corrupted permissions or some other program holds this folder "hostage"

Reader v11 Update fails on Windows Vista (entire network) with error 1310

Tried to run the Reader v11 updater after installing v11. It fails comsistently with error 1310, although the file in the error message is different each time. The file is usually, but not always, in the folder config.msi.
We had this problem in the Reader v10 updaters as well, however we traced it to a race condition in file handling. We could get it to install by running other programs concurently or disabling anti-virus, to alter the timing of the install. Usually it took 3 to 6 attempts for it to complete successfully.
With the v11 updater, no amount of iterations will get it to install. We've tried upwards of 20 times. We've also tried re-installing v11 and then applying the update over a fresh copy. That does not work either. The usual tricks that worked with v10 also do not work with v11.
This problem could be solved easily if the updater would prompt the user for a retry on error, instead of automatically rolling back. For the main installer, the user is prompted to retry, but not for the updater. We run plenty of installers in the school without problems, but the Reader updates are always difficult.
We have wasted dozens of hours on this in our school. We are supposed to keep the Reader patched to avoid the significant vulnerabilities it introduces, but we cannot get the updater to run. If anyone else has solved this problem please let us know.

Lorraine, I posted a question in the Adobe Reader forums about the
problems we have with the updaters. I got back this response, they
are blaming it on other software and the Windows Installer. I think
that can't be true, we install all kinds of stuff without problems.
So I think the truth is they've done a crappy job on their updaters.
The latest update is for an extremely serious vulnerability, it's
active in the wild and has made the national news. So if we can't
install the update, then I think we have to move away from Adobe
altogether, to another reader.
Can you think of any reason not to do this?

Error 1310 when trying to update Acrobat X Pro?

I keep getting error 1310 when I try to update Acrobat X Error writing to file C:\config.ms.\2c20c8I.rbf. Verify you have access to that file.
Windows Vista computer. I am signed on as an administrator with full access. A while back, I was having the same issue with the Master Suite CC and an Adobe Tech had me try many things with no success. Finally all other updates have installed except this one. The tech worked with me and verified the file was ther and was set up tp be accessable. Still no luck. Any ideas, anyone?

Yes, I checked the file location. It is there and I supposedly have access to it. I went thru this all with an Adobe tech in the past when none of the other Cloud apps would update. Now the only update left is Acrobat x Pro which still gives me the same message. Please note again that I have been getting this message in the past and the message is a common one if you google it and look at all the responses. This is not just my problem!

Acrobat 10 Pro: Unable to Install Updates After Virus Removed: Receive Error 1310 ?

Acrobat 10 Pro: Unable to Install Updates After Virus Removed: Receive Error 1310 ?
Attempted to re-install the original Adobe Acrobat 10 Pro from the disk provided with the purchase; and it has put me in a trial; and is requesting that I purchase the software I already paid for, two years ago.

You can try a repair (may need to go to Control Panel>Programs & Features). A reinstall is a last resort, but if you go there be sure to uninstall from the control panel, run http://labs.adobe.com/downloads/acrobatcleaner.html, and remove any part left of the Acrobat folder. Then reboot as the administrator and reinstall. Be sure to disable antivirus during the install.

Error 1310. Unable to update / repair / install

For over a week, on start up of my computer Adobe Acrobat tries to do an update - and fails due to " error 1310. Error writing to file: C:\Program Files\Adobe\Acrobat 7.0\ActivX\AcroPDF.dll. Verify that you have access to that directory "
But on cancelling - program worked fine.
Today - same error but now Adobe Acrobat will not open citing serial number error.
I tried to repair using the install disk - same Error 1310
I then uninstalled Adobe Acrobat
Then I tried to re-install - same error 1310.
Adobe reader runs OK
But I need the acrobat.

Thankyou so much.
For some reason I could not get the forum to do an reply.
It worked but not they you thought.
I did the administrator thing – but it still bombed out with same error.
I went back into the folder and tried to delete what was there – but could not due to “permissions” – so I renamed it AAA.
Then I did then install – but this time instead of my initials for the user & business labels + serial number, I put in administrator for the user, initials for the business name + serial number – and it worked.
I don’t know if it was the renaming of the activX folder (though nothing was is in it) or the administrator name on the registration page – but it worked and all is OK with my world again.
Thanks for your help.
Leanne for John Beecher.

AcrobatX Pro.Error 1310 on update.

AcrobatX Pro.Error 1310 on update. Set selective startup via sys config.Uninstalled & installed. Keeps asking if I have access to file. Please help?
Ms. k

Moving this discussion to the Acrobat Installation & Update issues forum.
Miz.K you may want to try the steps offered in Error "1310: Error writing to file: C:Config.Msi..." | CS4 products - http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html.

Silent Reader update error 1310

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