Silently failing to update applications

Hi Everyone,
I have upgraded my iPhone 4s to ios 6 (6.0.1 to be precise) a few weeks back and forgot my itunes account password. So, I created a new account, and every since I did this, some of my apps are silently failing to update.
Basically, when there is an update for some apps, I see the number notification on my "App Store" app. I open this, and go to UPDATES tab and see that I have some apps that need to be updated. I click on the UPDATE ALL button, and it opens the login popup, I enter my login information and it updates some of the apps, but get stuck on others (always same apps).
After this point, every time I hit UPDATE ALL, it opens the login popup, then says INSTALLING next to each of these stuck apps, then 1-2 seconds later those buttons turn to UPDATE again. And, I am not getting any error or anything like that, nothing other than those button changing to UPDATE.
Just to give an example, Facebook app got updated fine, but Linkedin, Foursquare and Skype are not updated and they are stuck for some weird reason? If I delete these stuck apps and re-install, they install fine? Right now, I have 5 apps that are waiting to be updated...
I tried restarting the iphone, logging out and then logging in, etc. But nothing helped!
This is driving me crazy, and any help / suggestion would be appreciated!
Thanks

It's simple. When you download an app it's assigned to the Apple ID used to dowload it. This cannot be changed. When the apps need to be updated you need to used that Apple ID and Password to update them. Your new Apple ID is what is causing your issue. Delete the apps and re-download them with your current Apple ID. I think you said that is somewhere in your post so you already knew the answer, anyway.
Hope that helps

Similar Messages

  • Jar utility silently failing on update

    Hi,
    I am trying to run a script that adds a single file to an existing WAR archive by executing the following command:
    jar uf las.war WEB-INF/classes/las.properties
    When I try this, jar fails to do the update and returns an exit code of 1, but doesn't print any error message. Using the "-v" option doesn't give any additional information.
    I can't find any Sun documentation on the return codes of the jar utility. I've double-checked the file permissions and the filenames and they are fine. I can extract the contents of the archive and generate a new one with the same contents; but I still have the exact same problem when trying to do the update.
    Does anyone know what is going wrong?
    I'm running the Sun JRE 1.4.1 on linux/i86.
    Thanks,
    Joe

    I'm having a related issue. Working on Red Hat Linux 8.0 I am unable to update the jar file with the new entry to the manifest. I run...
    jar -umf manifest Hello.jar
    and the output to the terminal is...
    jar: '-u' mode unimplemented.
    If anyone has thoughts about this or managed to resolve this error, please post. Thanks.

  • Photoshop and Illustrator updates fail using Adobe Application Manager, why and what can I do?

    In the Adobe Application Manager, it says there are updates for both Photoshop and Illustrator. When I click to update, they both downloaded and attempted to install and in the middle of this process, Application Manager shows that the updates fail. After this, upon restart of my Mac–running Lion–Illustrator shows that it's up to date in the Application Manager and Photoshop shows an update is available. Upon trying to re-update Photoshop again, the update fails again and again.
    I have updated before a few days ago with no problem, so I don't understand why the updates are failing and why after doing so, now Illustrator shows that it is up to date and Photoshop does not.
    Has anyone else had this problem and if so, does anyone know why and what I can do about it?
    Thank you.

    Hi Richei Creative,
    These would be my suggestions:
    Create a new user account with administrative rights, log out of your current account and into that one, launch Adobe Application Manager and attempt the Photoshop update again.
    Instructions if you need them  - http://support.apple.com/kb/PH11468
    If this fails, uninstall Photoshop (Applications > Utilities > Adobe Installers) and reinstall Photoshop then from Adobe Application Manager the attempt the Photoshop update again, also from the newly created user account.
    Hope these help,
    -Dave

  • Adobe Application Manager failed during update and fils to reinstall

    G'day All,
    I put this up in November last year in a Creative Suites discussion thread (sse blow the line), and though the original post has been viewed more than 280 times, I have received no responses. I simply cannot update my CS6 software. I have just reposted the information below there, and figured I should try here, also.
    Details : CS6 design and web premium, HP Pavilion quad-core i7,  now running Windows 8.1
    Essentially my application manager failed while it was upgrading itself as I was attempting to fix a problem with Acrobat/the Adobe PDF printer constantly failing after printing only one PDF. The updater/application manager then simply disappeared from my system altogether.
    At the time of the original problem I had downloaded ApplicationManager7.0_all.exe; if I attempt to run it I get a pop-up window 2/3rds of the way through the installation and the following message 'Installer failed to initialise. Please download Adobe Support Advisor to detect the problem'.
    Adobe Support Advisor no longer exists.
    So I tried the latest version - ApplicationManager8.0_all.exe. This installed just fine, but seems to be entirely oriented around CC applications, so I haven't tried it on my CS6 programs. Should I just uninstall it? I rather wonder why it says 'This patch will install the Adobe Application Manager that is included with Adobe Creative Cloud, Adobe Creative Suite 6, Adobe Creative Suite 5.5 products' if, in fact, it's just for CC products.
    So, any suggestions on what to do now? I'd really like to be able to update my applications via a Manager that will actually function.
    regards,
    Bill
    G'day All,
    (CS6 design and web premium, Windows 8. HP Pavilion quad-core i7)
    Frankly, this is ridiculous.
    Having been driven nuts by the 'Acrobat manager is not activated' message which persisted in popping up if I made any attempts beyond one to create a PDF - that is, I could print one, and then no others without a reboot, nor having done so could I read any PDFs - I searched online and got a discouraging, tangled mess of suggestions, including the fairly obvious one of checking that all programs had been updated by the Application Manager.
    'Ah,' I thought, 'maybe if I ensure everything's up-to-date this thing where Acrobat failing to start because it thinks it's not 'activated' means I can neither read nor print PDFs will be miraculously fixed without my having to install magical patches or deregister and reregister the entire suite in order to appease a program I don't even use or want!'
    Poor naive fool that I am!
    So I tried to run the Application Manager.
    It momentarily flashed a message claiming (I believe - it was only there for a second) another instance of itself was running, then proceeded to run an update process for the application itself, then threw up an administration window seeking to allow the program to modify the system about 2/3rds of the way through, and then announced via a little window with one of those horrible little red 'fail' symbols that the application manager had failed to install.
    It sure had!
    That's it - I now have no Application Manager to attempt to manage updates through! No shortcut - that disappeared too! Nothing in the hideous Windows 8 start menu! No search will reveal it! It's simply gone. Yes, I've rebooted.
    All I can find online suggests installing a new instance of the Application Manager, which is, of course, the CC version, and I'm not a subscriber. OK, maybe that will work, but, quite frankly, with two strikes against Adobe already I'm going to ask if anyody actually knows whether this approach, or any other, is likely to solve the problem.
    regards,
    Bill

    Thanks for the reply, Jeff. Sure am! But that's not the main problem.
    However, it appears the main problem has been fixed - via the installation of AAM 8 - a mere 9 months later! CS6 updates - woohoo!
    This didn't fix the Adobe PDF printing thing - in fact, I just lost everything I'd previously typed in response to you testing this hadn't been fixed by AAM 8's updates (it hasn't!).
    However, during the 9 month fallow period I've discovered that if I keep process explorer open and kill the splwow64.exe/acrotray.exe process tree after every single PDF printing  I don't get bizarre messages telling me the Adobe PDF printer isn't 'activated' or have my system go into a tizzy and need rebooting. So it still doesn't really work, but I do have a work-around...
    regards,
    Bill

  • Application manager fails to update AI CS6

    Application manager fails to update AI CS6

    tigerlily,
    I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup

  • Application Manager Failed to Update Itself

    When I booted up my Windows 7 system on Monday I was prompted to update Adobe CS6 applications. Application manager (which had been working fine since last year) failed to update itself. The Application Manager icon disappeared from my desktop and Application Manager no longer appears on the start menu. However, when I opened Photoshop CS6 and ran an update, Application Manager opened and successfully ran updates on four installed applications.
    A phone support technician suggested finding and running the adobeapplicationmanager.exe executable already installed on my system. I did, but Application Manager failed again. I downloaded and ran Adobe Support Advisor. It reported "cpsid 82829s1 A restart is pending" and created support package 40-92950-074702072013. I have restarted the system with no effect.
    How do I restore desktop access to Application Manager?

    Ok then I would recommend reviewing your installation logs to determine the root cause of your installation difficulties.  You can find details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
    Please feel free to post to this discussion any specific errors you might have questions on.

  • Boot Camp 3.1 update silently fails

    Ever since the Boot Camp 3.1 update was released, I've been trying to install it Every time, it silently fails, whether I'm using Software Update, or downloading and installing the package manually from Apple.com. I'm running Boot Camp 3.0 and it's fine, but it puzzles me why I can't get it updated to 3.1.
    Has anyone run into this issue?

    I was having this problem as well - the installer would pause then crash ("aka The Program Needs to Close") every time I tried. In the general category of "Suspect anything not from Apple", I unplugged everything FireWire/USB and uninstalled the driver for my DisplayLink external graphics adapter.
    The bootcamp 3.1 update then installed just fine. (And the DisplayLink driver reinstalled just fine.)
    I expect that Apple hasn't tested their installer with a wide range of third-party drivers and hardware. Get rid of any hardware or drivers you can that are not bog-standard Apple or Microsoft and see what happens.

  • Fails to update on Mac 10.6.8

    Hi, I followed these steps and it continues to fail:
    During installation of Adobe AIR, you receive an error dialog with contents similar to "An error occurred while installing Adobe AIR.  Installation may not be allowed by your administrator.  Please contact your administrator."
    Follow these steps for the manual solution:
         Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe".  If one exists, rename or delete it. 
         Open the Terminal application in your Applications/Utilities folder.  Run the following commands: 

    2
    3
    4
    sudo chmod -R ug=rwx,o=rx /Applications/Adobe 
    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/
    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/
    sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/
    Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command.  Replace username with your username in the next command: 
         whoami 
         sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/ 
    Close the Terminal application and rerun the Adobe AIR  installer.
    Here is the log:
    Sep 22 17:03:29 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14888]: Runtime Installer begin with version 3.4.0.2540 on Mac OS 10.6.8 x86
    Sep 22 17:03:29 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14888]: Commandline is: -psn_0_2355775
    Sep 22 17:03:29 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14888]: Installed runtime (3.3.0.3670) located at /Library/Frameworks/Adobe AIR.framework
    Sep 22 17:03:38 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14888]: Relaunching with elevation
    Sep 22 17:03:38 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14888]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
    Sep 22 17:03:51 john-contes-mac-pro authexec[14898]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Sep 22 17:03:52 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Runtime Installer begin with version 3.4.0.2540 on Mac OS 10.6.8 x86
    Sep 22 17:03:52 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Commandline is: -ei
    Sep 22 17:03:52 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Installed runtime (3.3.0.3670) located at /Library/Frameworks/Adobe AIR.framework
    Sep 22 17:03:53 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Sep 22 17:03:53 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Launching subprocess with commandline /usr/sbin/chown -hfRP jtconte "/Users/jtconte/Library/Application Support/Adobe"
    Sep 22 17:03:53 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/jtconte/Library/Application Support/Adobe"
    Sep 22 17:03:53 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Launching subprocess with commandline /usr/sbin/chown -hfRP jtconte "/Users/jtconte/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Sep 22 17:03:53 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Starting silent runtime update. Updating runtime from version 3.3.0.3670 to version 3.4.0.2540
    Sep 22 17:04:13 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Sep 22 17:04:14 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Got an unexpected fatal error while modifying plist: Error: Failed to register application (-10813)
    Sep 22 17:04:14 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Error occurred during register filetype operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Failed to register application (-10813)" errorID=0]
    Sep 22 17:13:17 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Rollback complete
    Sep 22 17:13:17 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Failed to register application (-10813)" errorID=0]
    Sep 22 17:13:17 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14888]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Failed to register application (-10813)" errorID=0]
    Sep 22 17:13:17 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14898]: Runtime Installer end with exit code 7
    Sep 22 17:18:39 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14888]: Runtime Installer end with exit code 7
    Sep 22 17:18:39 john-contes-mac-pro com.apple.launchd.peruser.501[226] ([0x0-0x23f23f].com.adobe.air.Installer[14888]): Exited with exit code: 7
    Sep 22 17:21:06 john-contes-mac-pro sudo[14970]: jtconte : TTY=ttys000 ; PWD=/Users/jtconte ; USER=root ; COMMAND=/bin/chmod -R ug=rwx,o=rx /Users/jtconte/Library/Application Support/Adobe/AIR/
    Sep 22 17:23:36 john-contes-mac-pro sudo[14977]: jtconte : TTY=ttys000 ; PWD=/Users/jtconte ; USER=root ; COMMAND=/usr/sbin/chown -R jtconte:staff /Users/jtconte/Library/Application Support/Adobe/AIR/
    Sep 22 17:23:59 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14978]: Runtime Installer begin with version 3.4.0.2540 on Mac OS 10.6.8 x86
    Sep 22 17:23:59 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14978]: Commandline is: -psn_0_2396745
    Sep 22 17:23:59 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14978]: Installed runtime (3.3.0.3670) located at /Library/Frameworks/Adobe AIR.framework
    Sep 22 17:24:03 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14978]: Relaunching with elevation
    Sep 22 17:24:03 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14978]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
    Sep 22 17:24:09 john-contes-mac-pro authexec[14983]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Sep 22 17:24:10 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Runtime Installer begin with version 3.4.0.2540 on Mac OS 10.6.8 x86
    Sep 22 17:24:10 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Commandline is: -ei
    Sep 22 17:24:10 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Installed runtime (3.3.0.3670) located at /Library/Frameworks/Adobe AIR.framework
    Sep 22 17:24:11 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Sep 22 17:24:11 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Launching subprocess with commandline /usr/sbin/chown -hfRP jtconte "/Users/jtconte/Library/Application Support/Adobe"
    Sep 22 17:24:11 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/jtconte/Library/Application Support/Adobe"
    Sep 22 17:24:11 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Launching subprocess with commandline /usr/sbin/chown -hfRP jtconte "/Users/jtconte/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Sep 22 17:24:11 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Starting silent runtime update. Updating runtime from version 3.3.0.3670 to version 3.4.0.2540
    Sep 22 17:24:30 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Sep 22 17:24:30 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Got an unexpected fatal error while modifying plist: Error: Failed to register application (-10813)
    Sep 22 17:24:30 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Error occurred during register filetype operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Failed to register application (-10813)" errorID=0]
    Sep 22 17:33:39 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Rollback complete
    Sep 22 17:33:39 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Failed to register application (-10813)" errorID=0]
    Sep 22 17:33:39 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14978]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Failed to register application (-10813)" errorID=0]
    Sep 22 17:33:39 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14983]: Runtime Installer end with exit code 7
    Sep 22 17:33:44 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[14978]: Runtime Installer end with exit code 7
    Sep 22 17:33:44 john-contes-mac-pro com.apple.launchd.peruser.501[226] ([0x0-0x249249].com.adobe.air.Installer[14978]): Exited with exit code: 7
    Sep 22 17:35:55 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[15036]: Runtime Installer begin with version 3.4.0.2540 on Mac OS 10.6.8 x86
    Sep 22 17:35:55 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[15036]: Commandline is: -psn_0_2433618
    Sep 22 17:35:55 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[15036]: Installed runtime (3.3.0.3670) located at /Library/Frameworks/Adobe AIR.framework
    Sep 22 17:39:35 john-contes-mac-pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[15036]: Runtime Installer end with exit code 6
    Sep 22 17:39:35 john-contes-mac-pro com.apple.launchd.peruser.501[226] ([0x0-0x252252].com.adobe.air.Installer[15036]): Exited with exit code: 6
    Thanks for any help,
    John

    Hi John,
    Have you tried restarting your system to see if that resolves the problem?  I suspect this is related to LaunchServices and you might have something corrupted on your system.  You might want to consider resetting it (if a reboot doesn't fix the problem).
    Chris

  • HT1923 iTunes on my Windows Vista has failed to update over several weeks. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting

    iTunes on my Windows Vista has failed to update over several weeks. Audio will not play out. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting. Any clues??

    Hey petanque1,
    Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
    Symptoms may include:
    "The program can't start because MSVCR80.dll is missing from your computer"
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    "Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
    "Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    1. Uninstall iTunes and all of its related components.
    2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
    3. Re-download and reinstall iTunes 11.1.4.
    Thanks,
    Matt M.

  • My hard drive failed. My applications were on the drive including Excel, Word, and Powerpoint. Apple told me I could pull everything from the failed drive. I tried that but the drive is bad so I can't get to anything. Do you think Apple will reinstall?

    My hard drive failed. My applications were on the drive including Excel, Word, and Powerpoint. Apple told me I could pull everything from the failed drive. I tried that but the drive is bad so I can't get to anything. The Office package was installed/included when I purchased the Mac. Does anyone think Apple will provide me with the Office package? Thank you!

    Thank you everyone. I apologize to confusing all but I am up to date and running OS X 10.8.2.  It's possible I purchased the key for Office but I don't think so although it was 3-4 years ago. I guess I will stop in the Apple Store and just ask. I may just buy the new bundle anyway to get the most updated.
    I have read there are issues with the MS Office bundle running on our latest OS, is that true?
    Thank you all!!! You've been great!

  • Preinstaller failing at install Application Server Role, Web Server (IIS) Role

    Hi, 
     I am trying to install SharePoint 2013 on Windows 2008 R2. I have database MS SQL Server 2012 on the same machine itself. My SharePoint Preinstaller fails at installing Application server and Web server roles.. Even though the roles get created, they
    don't complete because ASP.Net activation fails. Here is my log:
    2013-04-08 16:12:08 - Processor architecture is (9)
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - Common Startup
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    2013-04-08 16:12:08 - Trying to remove the startup task if there is any.
    2013-04-08 16:12:08 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
    2013-04-08 16:12:08 - Error: Startup task doesn't exist. This is not a continuation after a restart.
    2013-04-08 16:12:08 - Locating the following command line arguments file:
    2013-04-08 16:12:08 - E:\PrerequisiteInstaller.Arguments.txt
    2013-04-08 16:12:08 - Error: This file does not exist
    2013-04-08 16:12:08 - Details of the current operating system:
    2013-04-08 16:12:08 - Major version number of the operating system: (6)
    2013-04-08 16:12:08 - Minor version number of the operating system: (1)
    2013-04-08 16:12:08 - Build number of the operating system: (0X1DB1=7601)
    2013-04-08 16:12:08 - Major version number of the latest Service Pack: (1)
    2013-04-08 16:12:08 - Minor version number of the latest Service Pack: (0)
    2013-04-08 16:12:08 - Platform ID of the operating system: (2)
    2013-04-08 16:12:08 - Product suites available on the operating system: (0X112=274)
    2013-04-08 16:12:08 - Product type of the operating system: VER_NT_SERVER
    2013-04-08 16:12:08 - Product type: (10)
    2013-04-08 16:12:08 - OS type: (0)
    2013-04-08 16:12:08 - Configuring the application's property sheet...
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Windows Management Framework 3.0
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - PowerShellVersion
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - 3.0
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - CTPVersion
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2013-04-08 16:12:08 - Could not find or unable to read CTPVersion key
    2013-04-08 16:12:08 - The prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft .NET Framework 4.5
    2013-04-08 16:12:08 - Reading the following DWORD value/name...
    2013-04-08 16:12:08 - Install
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Windows Identity Foundation (KB974405)
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 -
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - 6.1.7600.0
    2013-04-08 16:12:08 - The prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2013-04-08 16:12:08 - Reading version of the following file...
    2013-04-08 16:12:08 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2013-04-08 16:12:08 - The version is...
    2013-04-08 16:12:08 - 1.0.3010.0
    2013-04-08 16:12:08 - The prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - Version
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - 10.51.2500.0
    2013-04-08 16:12:08 - A higher version of the prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Windows Server AppFabric
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - ProductVersion
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\AppFabric\V1.0
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Windows Identity Foundation (KB974405)
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 -
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft Information Protection and Control Client
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 -
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2013-04-08 16:12:08 - The value is...
    2013-04-08 16:12:08 - 1.0.621.117
    2013-04-08 16:12:08 - A higher version of the prerequisite above is already installed
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Microsoft WCF Data Services 5.0
    2013-04-08 16:12:08 - Reading the following string value/name...
    2013-04-08 16:12:08 - Version
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2013-04-08 16:12:08 - Check whether the following prerequisite is installed:
    2013-04-08 16:12:08 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2013-04-08 16:12:08 - Reading the following DWORD value/name...
    2013-04-08 16:12:08 - IsInstalled
    2013-04-08 16:12:08 - from the following registry location...
    2013-04-08 16:12:08 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2013-04-08 16:12:08 - The value is (1)
    2013-04-08 16:12:08 - The prerequisite above is already installed
    2013-04-08 16:12:14 - Beginning download/installation
    2013-04-08 16:12:14 - Created thread for installer
    2013-04-08 16:12:14 - Beginning download of Microsoft .NET Framework 4.5
    2013-04-08 16:12:14 - http://go.microsoft.com/fwlink/?LinkID=250950
    2013-04-08 16:12:15 - Size of download of "Microsoft .NET Framework 4.5" in bytes is "1005568"
    2013-04-08 16:12:15 - Download of "Microsoft .NET Framework 4.5" completed successfully
    2013-04-08 16:12:15 - Installing Microsoft .NET Framework 4.5
    2013-04-08 16:12:15 - "C:\Users\SPAdmin\AppData\Local\Temp\NETB7E9.tmp.exe" /q /norestart
    2013-04-08 16:15:27 - Install process returned (0)
    2013-04-08 16:15:27 - [In HRESULT format] (0)
    2013-04-08 16:15:27 - "C:\Windows\system32\ServerManagerCmd.exe" -inputpath "C:\Users\SPAdmin\AppData\Local\Temp\PreAAB0.tmp.XML"
    2013-04-08 16:15:28 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:29 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:30 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:31 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:32 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:33 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:34 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:35 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:36 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:37 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:38 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:39 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:40 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:41 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:42 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:43 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:44 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:45 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:46 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:47 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:48 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:49 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:50 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:51 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:52 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:53 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:54 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:55 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:56 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:57 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:58 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:15:59 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:00 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:01 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:02 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:03 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:04 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:05 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:06 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:07 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:08 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:09 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:10 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:11 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:12 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:14 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:15 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:16 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:17 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:18 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:19 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:20 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:21 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:22 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:23 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:24 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:25 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:26 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:27 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:28 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:29 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:30 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:31 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:32 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:33 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:34 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:35 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:36 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:37 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:38 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:39 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:40 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:41 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:42 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:43 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:44 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:45 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:46 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:47 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:48 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:49 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:50 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:50 - Install process returned (0)
    2013-04-08 16:16:50 - [In HRESULT format] (0)
    2013-04-08 16:16:50 - "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe" -i
    2013-04-08 16:16:51 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:52 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:53 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:54 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:55 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:56 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:57 - Request for install time of Application Server Role, Web Server (IIS) Role
    2013-04-08 16:16:57 - Install process returned (0)
    2013-04-08 16:16:57 - [In HRESULT format] (0)
    2013-04-08 16:16:57 - "C:\Windows\system32\cscript.exe" "C:\Windows\system32\iisext.vbs" /enext "ASP.NET v4.0.30319"
    2013-04-08 16:16:58 - Install process returned (-2146646015)
    2013-04-08 16:16:58 - [In HRESULT format] (-2146646015)
    2013-04-08 16:16:58 - Error when enabling ASP.NET v4.0.30319
    2013-04-08 16:16:58 - Last return code (-2146646015)
    2013-04-08 16:16:58 - Reading the following DWORD value/name...
    2013-04-08 16:16:58 - Flags
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\Updates\UpdateExeVolatile
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 - PendingFileRenameOperations
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SYSTEM\CurrentControlSet\Control\Session Manager
    2013-04-08 16:16:58 - Reading the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
    2013-04-08 16:16:58 - Error: The tool was unable to install Application Server Role, Web Server (IIS) Role.
    2013-04-08 16:16:58 - Last return code (-2146646015)
    2013-04-08 16:16:58 - Options for further diagnostics: 1. Look up the return code value 2. Download the prerequisite manually and verify size downloaded by the prerequisite installer. 3. Install the prerequisite manually from the given location without any command line options.
    2013-04-08 16:16:58 - Cannot retry
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Windows Management Framework 3.0
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 - PowerShellVersion
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2013-04-08 16:16:58 - The value is...
    2013-04-08 16:16:58 - 3.0
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 - CTPVersion
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2013-04-08 16:16:58 - Could not find or unable to read CTPVersion key
    2013-04-08 16:16:58 - The prerequisite above is already installed
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Microsoft .NET Framework 4.5
    2013-04-08 16:16:58 - Reading the following DWORD value/name...
    2013-04-08 16:16:58 - Install
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2013-04-08 16:16:58 - The value is (1)
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 - Version
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2013-04-08 16:16:58 - The value is...
    2013-04-08 16:16:58 - 4.5.50709
    2013-04-08 16:16:58 - The release version of .NET 4.5 is installed.
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Windows Identity Foundation (KB974405)
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 -
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2013-04-08 16:16:58 - The value is...
    2013-04-08 16:16:58 - 6.1.7600.0
    2013-04-08 16:16:58 - The prerequisite above is already installed
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2013-04-08 16:16:58 - Reading version of the following file...
    2013-04-08 16:16:58 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2013-04-08 16:16:58 - The version is...
    2013-04-08 16:16:58 - 1.0.3010.0
    2013-04-08 16:16:58 - The prerequisite above is already installed
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 - Version
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
    2013-04-08 16:16:58 - The value is...
    2013-04-08 16:16:58 - 10.51.2500.0
    2013-04-08 16:16:58 - A higher version of the prerequisite above is already installed
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Windows Server AppFabric
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 - ProductVersion
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\AppFabric\V1.0
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Windows Identity Foundation (KB974405)
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 -
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Microsoft Information Protection and Control Client
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 -
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2013-04-08 16:16:58 - The value is...
    2013-04-08 16:16:58 - 1.0.621.117
    2013-04-08 16:16:58 - A higher version of the prerequisite above is already installed
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Microsoft WCF Data Services 5.0
    2013-04-08 16:16:58 - Reading the following string value/name...
    2013-04-08 16:16:58 - Version
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2013-04-08 16:16:58 - Check whether the following prerequisite is installed:
    2013-04-08 16:16:58 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2013-04-08 16:16:58 - Reading the following DWORD value/name...
    2013-04-08 16:16:58 - IsInstalled
    2013-04-08 16:16:58 - from the following registry location...
    2013-04-08 16:16:58 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2013-04-08 16:16:58 - The value is (1)
    2013-04-08 16:16:58 - The prerequisite above is already installed
    2013-04-08 16:17:07 - Opening log file
    2013-04-08 16:17:07 - Opened action for user
    2013-04-08 16:17:07 - C:\Users\SPAdmin\AppData\Local\Temp\prerequisiteinstaller.2013.04.08-16.12.08.log
    2013-04-08 16:17:56 - Return code (-2146646015)
    2013-04-08 16:17:56 - It is recommended that you keep your Windows operating system up to date on http://windowsupdate.microsoft.com
    I tried solutions for all previous posts that I could find. Can anybody help me out?
    Thanks 
    Abdel

    Please help!!!  I am going on 9 days now trying to install SharePoint 2013 onto a VM.  I have tried Hyper-V and VMWare and am getting the same result with both.
    Running Windows 8.1  with 16 GBs of RAM.
    The pre-req installer will not install anything!!  And I get this error:
    The tool was unable to install Application
    Server Role, Web Server (IIS) Role
    So I installed the Web Server IIS Role and restart...   still no luck
    Then I ran this command: 
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i -enable
    And get this message: "This option is not supported on this version of the operating system. Admins should instead install/uninstall ASP.NET 4.5 with IIS8 using the "Turn Windows Features On/Off dialog....
    9 days of cussing and pulling my hair out...  please someone help..  I just want to run the Pre-Req installer and install SharePoint on a VM Machine. 
    Any help would be appreciated!!  Thanks in advance!
    I just want to confirm that I'm facing exactly the same problem.
    Currently, Microsoft SharePoint Server 2013 is not supported for installation on computers running the Windows Server 2012 R2 operating
    system. 
    http://support.microsoft.com/kb/2891274/

  • Creative Cloud desktop failed to update.(Error code: 1)

    Hello, I'm running a MacBook Pro Retina with Yosemite 10.10.2.  I tried to update Creative Cloud Desktop manager and then tried to cancel it (it was killing my bandwidth while I was trying to work).  It disappeared from the bar at the top of the OSx screen.
    I couldn't get it back.  I restarted my machine.  When I clicked on Creative Cloud this time, I was prompted to update, but almost immediately got an error.  There are other mentions of Error Code 1 on the forum, but they appear to be first time installations, not updates.  Suggestions welcome!  Thanks
    Creative Cloud desktop failed to update.(Error code: 1)
    Update:
    Still no success.  I tried the instructions here: Error "Failed to Install" Creative Cloud Desktop application  which says to uninstall Creative Cloud.  I got an error: "Unable to uninstall Creative Cloud Desktop.  Quit Creative Cloud desktop and try again."  But CC desktop is not running.  I had a look in activity monitor and didn't see anything.

    Okay - I think I resolved this by closing some stalled processes in Activity Monitor, then restarting Creative Cloud desktop, then updating in the normal way. 

  • Can't auto update applications

    I have a problem with updating applications. When i confirm an application to update itself, it downloads the new version and tries to install and relaunch but fails and gives me "__ application does not have permissions to write to the applications directory! Are you running off a disk image...".
    I am not running the application from disk image. I think it is related to permissions. Tried disk utility and repaired the permissions and it didn't help. Any suggestions?
    Thanks

    Bilgehan wrote:
    When i confirm an application to update itself, it downloads the new version and tries to install and relaunch but fails and gives me "__ application does not have permissions to write to the applications directory! Are you running off a disk image...".
    I am not running the application from disk image. I think it is related to permissions. Tried disk utility and repaired the permissions and it didn't help.
    I'll guess that you're trying to update a third-party application. I don't believe a Disk Utility "repair permissions" operation will help you with such things.
    I'd use the Finder menu function File -> Get Info to compare the ownership and permissions of the application that's giving you trouble with one that's not.
    Other possibly-relevant issues: Are you running from an administrative account? Is it the only administrative account on the computer? Was it the account that was used to install that application?

  • Failing to update applicatio​ns?

    Hey,
    I've got a Tour, and have just downloaded Desktop for Mac.  I'm getting the following error when I try to manipulate/update applications:
    Blackberry Desktop Manager failed to validate your Blackberry device update.
    Validation failed because a module marked for add (net_rim_platform_resource_pt) is not available on local disk.
    I've used Spotlight to try to find anything LIKE that on my hard drive, and I can't.  Any ideas?
    Should I reinstall Desktop Manager?
    Thanks,
    Stuart 

    Did you try to search?  It has already been solved.
    http://supportforums.blackberry.com/rim/board/mess​age?board.id=blackberryformac&message.id=2566&quer​...
    Message Edited by Statman on 10-10-2009 12:22 PM
    4.6.1.305 hybrid
    Mac Pro 2X2.8 Quad SL

  • Polling for database updates fails to update sequence file/table

    I have a small system to poll for changes to a database table of student details. It consists of:
    Database adapter, which polls the database for changes, retreives a changed row, and passes the generated XML to -
    "receive" router service, which simply passes the retrieved database XML data to -
    "execute" router service, which transforms the XML and passes the new message to -
    File Adapter, which writes the transformed XML to a file.
    The problem is that the database polling is not updating the sequence recorder - I have tried using a sequence file which stores the personnumber, a sequence table which stores the personnumber and a sequence table which stores the last-updated timestamp. In all cases the database adapter successfully reads the sequence file/table and retreives the correct row, based on the sequence value ( I have tested this by manually changing the sequence value), the data is transformed and a correct xml file is created, but the system then fails to update the sequence file/table so that when the next polling time comes around the very same database row is extracted again and again and again.
    In the ESB control panel I have one error: "Response payload for operation "receive" is invalid!"
    The Trace is:
    oracle.tip.esb.server.common.exceptions.BusinessEventRejectionException: Response payload for operation "receive" is invalid! at oracle.tip.esb.server.service.EsbRouterSubscription.processEventResponse(Unknown Source) at oracle.tip.esb.server.service.EsbRouterSubscription.onBusinessEvent(Unknown Source) at oracle.tip.esb.server.dispatch.EventDispatcher.executeSubscription(Unknown Source) at oracle.tip.esb.server.dispatch.InitialEventDispatcher.processSubscription(Unknown Source) at oracle.tip.esb.server.dispatch.InitialEventDispatcher.processSubscriptions(Unknown Source) at oracle.tip.esb.server.dispatch.EventDispatcher.dispatchRoutingService(Unknown Source) at oracle.tip.esb.server.dispatch.InitialEventDispatcher.dispatch(Unknown Source) at oracle.tip.esb.server.dispatch.BusinessEvent.raise(Unknown Source) at oracle.tip.esb.utils.EventUtils.raiseBusinessEvent(Unknown Source) at oracle.tip.esb.server.service.impl.inadapter.ESBListenerImpl.processMessage(Unknown Source) at oracle.tip.esb.server.service.impl.inadapter.ESBListenerImpl.onMessage(Unknown Source) at oracle.tip.adapter.fw.jca.messageinflow.MessageEndpointImpl.onMessage(MessageEndpointImpl.java:281) at oracle.tip.adapter.db.InboundWork.onMessageImpl(InboundWork.java:1381) at oracle.tip.adapter.db.InboundWork.onMessage(InboundWork.java:1291) at oracle.tip.adapter.db.InboundWork.transactionalUnit(InboundWork.java:1262) at oracle.tip.adapter.db.InboundWork.runOnce(InboundWork.java:501) at oracle.tip.adapter.db.InboundWork.run(InboundWork.java:401) at oracle.tip.adapter.db.inbound.InboundWorkWrapper.run(InboundWorkWrapper.java:43) at oracle.j2ee.connector.work.WorkWrapper.runTargetWork(WorkWrapper.java:242) at oracle.j2ee.connector.work.WorkWrapper.doWork(WorkWrapper.java:215) at oracle.j2ee.connector.work.WorkWrapper.run(WorkWrapper.java:190) at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:819) at java.lang.Thread.run(Thread.java:595)
    The payload is:
    <PersonCollection xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://xmlns.oracle.com/pcbpel/adapter/db/top/ISSSimIN">
    <Person>
    <name>Bob</name>
    <surname>Stupid</surname>
    <istatus>2</istatus>
    <active>Active</active>
    <personnumber>3001</personnumber>
    <role>Staff</role>
    <organization>TEX</organization>
    <updateTimestamp>2007-11-29T14:06:55.000+00:00</updateTimestamp>
    </Person>
    </PersonCollection>
    The payload above is the XML output from the Database adapter, the xsd for which was autogenerated by JDeveloper, so I don't understand how it can be invalid.
    I have only been working with ESB for 3 days, but half of that time has now been spent stuck on this issue. Anyone got any ideas??
    Richard

    You need to be careful. Submit and committing to the database are two different things.
    Submit on a page (and autoSubmit the property) are only posting the changes you typed into the field, back down to the application server. NOTHING is happening with the database at this point. So the applications's internal "cache" of records (using something like ADF BC) is holding the changes but the database doesn't know anything. So if you quit now, no changes will go to the database.
    These changes onlyget submitted down to the app server when you do some sort of action like press a button. Simply navigating fields will be doing nothing back to the app server. If you add autoSubmit then you will automatically submit the changes on that field down to the app server when you leave the field (but again, this is not touching the database)
    You have to explicitly add a COMMIT operation to save those changes to the database.
    Maybe if you try in a simple EMP example and send us your findings we can help direct you further.
    Regards
    Grant

Maybe you are looking for

  • Unable to edit preferences in PSE 10 organizer

    Hi all, I have searched to see if this topic has been previously posted, so if I have missed it, please forgive me.,,, Anyone else experiencing not being able to get passed the "loading" msg that appears after attempting to edit preferences in PSE 10

  • Photoshop album starter edition 3.2

    Can anyone help me retreive my pictures from photoshop album starter edition 3.2 I have picutres on there of people who are no longer here

  • How can i add the songs in ringtone

    How can i add the my fav songs in rintone gallery top play a custom wise songs on contact numbers

  • Can several members of a household use the same library with different log ins

    Once you have downloaded the latest version of iTunes to a computer, can different members of the same family use the same library but with different log ins or do you need different computers?

  • JSF Internationalization in arabic

    Hi, i have to display JSF page in Arabic language I have stored properties file in arabic using UTF-8 character encoding and save properties file for eg messages_ar.properties But Jsf page is displaying garbage charaters in place of arabic value My J