Sim Card Missing

Purchased a new compaq mini net book with a 4G plan. When computer got here I could not set up wireless because "Sim card not installed." Since this was a new device on my existing plan (I have two 3G plans already) I thought that the sim card would be included. naturally customer service is experiencing a heavy call volume, and on line chat is unavailable, so what do I do. it was a gift and we cannot access the internet. can I buy a sim card at a local v erizon store.

Check all the packaging, I suspect it is in there somewhere. It is a very small thing ya break off of a small piece of plastic

Similar Messages

  • SIM card missing or invalid in Lumia 920

    Hi!
    I've seen a couple of similar posts but found no answer to my question so please let me tell you my story:
    I bought a brand new unlocked and unbranded Nokia Lumia 920 (got it from the UK to be used in Ireland). I ordered a micro SIM from Tesco Mobile and when I inserted I got the message "SIM card missing or invalid", I thought that this may be due to the card not being active yet but when I put the card on a different phone first I was requested to enter the PIN and then I was advised that the card wasn't active, in the 920 it was just "SIM card missing or invalid".
    I activated the SIM and transferred my number, put it on the 920 and again "SIM card missing or invalid", back to the old Nokia and working. So it had to be the phone but it was new so I ordered Micro SIMs from every possible company, until now LycaMobile and 48 have not worked but Meteor has, I've tried at least two SIMs of every company that failed to work the first time. Some of them were active, some not, some of them were empty some already had a number, as said only 48 worked and works from day 1.
    I noticed that the chip on the SIM was a different size, I mean, all SIMs are micro SIMs the same size, but the Meteor one has a smaller chip (the copper part where the info is stored), I checked all the other SIMs that I had in the house and some of the older SIMs had smaller and some larger chips but until today I had been able to swap them all in my old phones with no problem.
    I started looking for information online and tried the hard reset, it didn't work, I read then that I should use the card for a while in a different phone so that the SIM was perfectly connected to the network, I did so with one of the Tesco Mobiles SIM but when I tried it in the 920 "SIM card missing or invalid", I am thinking now of updating the software but I don't know if this will solve anything.
    Any ideas? Anybody experienced the same issue and was able to find a solution?
    Thanks in advance!!
    Sebas

    No idea but the fact that most of the other sims don't when I know for a fact that they all do because I've used them all. Perhaps there is a pin slightly out of place and for some reason it catches the meteor sim but not the others. I can't think of anything else. 
    Just something to check. If you goto Settings>Extras+info>More info>Mobile operator, do you have 000-GB?

  • My iPhone 5 says my SIM card is not present

    My iPhone 5 says SIM card missing. This happens several times a day and the phone will not work.

    Power the iPhone off first and try removing and reinserting the SIM card.
    If no change after that, contact your carrier to request a new SIM card.
    If no change after that, call AppleCare or make an appointment at an Apple Store if there is one nearby.

  • After updating to 7, now says that the sim card is missing? Have taken out the sim card several times, but it does not helps.

    After updating to iOS 7.0.1 ( I think it was, could also be iOS 7.0.2), now says that the sim card is missing? Have taken out the sim card several times, but it does not helps.

    See if this helps: http://support.apple.com/kb/TS4148

  • HT4623 missing sim card data

    My ipad will not load my cellular options, says missing sim card. How do I locate sim card on ipad and or get ipad to read sim card, so I can activate my cellular option? thanx in advance.

    Have you tried removing it and inserting it again?

  • The tray for my sim card went missing would i be able to get a new one

    the tray for my iphone sim card went missing would i be able to get a replacement somehow

    so have you contacted Apple Care or an Apple store?

  • Sim card tray missing

    Greetings,I got my new Sony z3 compact a few days ago. Everything works fine but the sim card tray is missing and now I can't insert the card without it. Any suggestions? Thank you

    You should definitely stop by a sony service or take the device back:
    http://www.sonymobile.com/global-en/support/contact-us/
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • E66: "Lock if SIM card changed" menu is missing?

    Hello everyone!
    I have an E66 device and I haven't found Lock if SIM card changed option in the Settings/General/Security/Phone and SIM card menu. Does anybody knows how can I enable this feature? Is it removed from this device - or automatically enabled?
    Thanks in advance,
    Zoley

    you can reset your handset back to factory by turning off the handset, remove battery cover and battery, open handset and hold CTRL+Shift+F and re insert the battery at the same time continuing to hold this key combination down, the nokia logo will show on the internal screen and then it will turn grey and ask if you wish to confirm the format, choose yes and the format will load and the handset will re-boot. Unfortunatly all of your data will be lost but will get your handset working again.
    doing this is a little tricky so be prepared to try more than once
    Short but to the point.

  • I removed my battery in an attempt to insert a SIM card, obviously without knowing how to insert the SIM card. I put the battery back into place and it was already charged 100%, but it's stuck in recovery mode. I've already restored it, but it won't boot.

    I was trying to insert a SIM card into my iPhone 4 without actually knowing how to do so. I assumed that I was to remove the back of the phone and find a slot for it near the battery. I removed the battery in an attempt to find a SIM slot, and was obviously unsuccessful. I put the battery back into place and screwed the phone back plate back on. Note: the battery was fully charged and the iPhone was working perfectly fine before. After screwing the iPhone back into place properly, I thought, I attempted to cut the phone on and it would not do so. I put it back on the charger, and the screen came up that says "Connect to iTunes". I obviously couldn't do so if its plugged into the wall. I plugged into the computer, connected it to iTunes, went through the Recovery mode process, and it still won't turn on. The computer says that the iPhone is in Recovery mode, but iTunes can't do anything because it has already been restored. When I disconnect it from the computer, I hold all buttons in all possible combinations, but it won't turn on at all. When I plug it into the wall, it again says to connect to iTunes. I don't know if I damaged the battery or any part within the iPhone, but I was sensitive in my approach to removing the battery and putting it back in, and there is no visible damage whatsoever. I am extremely frustrated and in desperate need of Apple-Pro help.

    do you have a cdma iphone 4? becauase cdma iphones dont have a sim card slot... the providers that use cdma technology here in the us would be verizion, sprint, criket, ect... if you want to use your iphone 4 on att or tmobile (gsm carriers). then you would need a gsm iphone 4 (has sim card slot). a gsm iphone 4 is different than a cdma iphone 4 (they have different radio chips). maby you missed the sim card slot? sim card slot would be on the side of the phone.. never inside (unless it has a removable back cover like the galaxy s3 or s4), if you dont see a sim card slot on the side of the phone than you have a cmda iphone 4. can you tell me what carrier you are trying to use?

  • Droid 3 No SIM card found and various malfunctions

    Hi everyone,
    I have had a Droid 3 phone for a few months.  When I first recieved my new phone from the retailer, it had some simple OS malfunctions like resetting my wallpaper and restarting a couple times.  It only lasted consistantly for a couple days so I didn't return it in the 15 day window they give.  However, if I am opening and closing the slide a few times, the wallpaper problem comes back.  Sometimes it does correct itself if I just turn off and turn back on.  Other times I have to reset.  And it will restart once in a while, but this doesn't bother me so much.  Still not the biggest problem I have though.
    Starting yesterday it could not find my SIM card.  After searching online to figure out what that was and where it is located, I also searched solutions.  All places I looked said to try to shim a piece of paper between the card the bar that holds it.  That did not work.  Further advice said to call the manufacturer and have it replaced.  Am I able to do this?  I do not have insurance on this phone.  Would I contact Motorola or Verizon?
    Also starting yesterday, the volume adjustment buttons started malfunctioning, they turn the phone on and off (main power is still there, just turns to sleep or awake).  Once I bring the screen back on and unlock it prompts voice command and shows my contact list.  Tried adjusting media sound and in-call volume too and it ends the app or ends my calls.
    I'm not sure if the missing SIM card and the other problem are related or coincidence.  Or if the whole phone is a dud?  I'm very careful, no water damage, no dropping, but it can get beat up in my purse I suppose. I used to keep it in my back pocket until someone educated me about how bad that can be.
    Any advice?  Specifically can I exchange phones???
    Thank you!
    Jen

    Hey,
    I have a Droid 3 also, and have noticed the wallpaper thing.  I haven't found a cure for that one, but like you said, it is not the biggest problem.  As far as the Sim card, you can go into any Verizon Wireless store and they can replace the Sim card for you.  The only thing you need the Sim card for is for travelling overseas.  Now, this is not true for the Droid 4 or any of the other 4G phones.  The 4G requires the Sim card.  But try swapping it with a replacement from Verizon.  I do not think that is causing your other problems.  It sounds like some of the software may have become corrupt.  I would suggest backing up your data, contacts, etc and then wiping the phone back to factory settings and then reloading the Operating System software.  For more info on how to do this, go to this Verizon page at http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=44747
    I have wiped my device before and it doesn't take that long to reload.  It was a lot faster than wiping my old Blackberry.  I think that will get you back up and running smoothly.  Let me know how things go.
    Doc

  • How to I introduce the SIM card (the card that provides internet access) in to the 3G IPAD 1 version

    i do not know how to enter into the ipad the card that the internet provider gives you to make the ipad wifi 3G work.

    The sim tray that holds the micro-sim card has a little hole near it. You insert the tool that came with the iPad into the hole and the sim tray releases so you can insert the sim.
    If you are missing the little sim tool, you can use a small paper clip, but be careful and gently put it in straight until the tray releases.

  • I bought the iphone 4s about a year ago, he was not new. The seller told me that he did the factory unlock, but he lied. Now I live in Russia and want to use the iPhone with a local GSM sim card.

    I bought the iphone 4s about a year ago, he was not new. The seller told me that he did the factory unlock, but he lied. Now I live in Russia and want to use the iPhone with a local GSM sim card. Serial number (removed), IMEI (removed). Thank you!
    Personal info removed to comply with the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

    Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
    I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

  • Ipad won't connect to itunes with sim card inserted

    I have an interesting situation.
    I bought a second hand Ipad 32GB WiFi + 3G from a user who was upgrading to the iPad 2. They kept their SIM card and we purchased a replacement SIM card from AT&T's website. (The original SIM card was also from AT&T)
    Without the SIM card inserted, the Ipad works perfectly, the same as my other WiFi-only Ipads do. When I insert the SIM card, however, even with the 3G service turned off in settings, Windows & ITunes will no longer even recognize that the Ipad is connected (that's to say powering off the Ipad, installing SIM card, powering Ipad back up and then connecting it w/ the same known working USB Sync cable).
    Anyone have any ideas? Right now I'm not even worried about using the 3G, I'd just like to have the SIM card installed so that the 3G can be setup & activated if / when it's needed and we're out and about. Besides not being recognized by the PC, the Ipad w/ SIM card installed works perfectly well on it's own, but (obviously) I'm unable to sync anything to / from it, or back it up in iTunes.
    Hoping someone can point me in the direction of something obvious that I've missed.

    The only idea/suggestion I have is that you do a reset of your iPad, with the SIM card installed: Press Home + sleep/wake buttons simultaneously until the white Apple logo appears.

  • SIM card not recognised after upgrade to latest IOS apple staff helped reboot lost very treasured photos then backed up compt before trying to find them so say have overwritten back up so now lost forever Is this true Sim blamed on hardware ? True

    I have a DM*******FJ3 iPad
    I put a SIM card in it and it worked beautifully
    I went away the sim does not work abroad and updated the management programme while away
    When I came back the sim wouldn't work and when rebooted after update an error message no SIM appeared and it has been there since
    I booked an Apple review at the shop in lakeside they were unable to find a fault said it was a hardware problem and I would need to buy a new iPad
    I then phoned apple apple help who talked me through a reset
    At the reset a lot of photos of the birth of my granddaughter went missing the albums they were in was missing
    I then booked an appointment at Genius Bar in covent garden
    They backed up the computer on arrival
    Their conclusion was the photos lost forever as the back up had overwritten the backed up photos that hasn't downloaded properly when reinstating backup
    The pins in the iPad drawer for the sim are broken and I need a new iPad
    Apart from being furious that despite apple knowing the problem was about lost photos they have by their actions lost them
    The sim stopped working without the drawer being opened
    The only people to open the drawer since it stopped working are apples employees  so if pins are broken apple has broken them and still haven't identified the more likey software problem that stopped the sim working as it happened afte an update
    It is impossible to visualise the pins in the SIM card slot I have tried with an ophthalmoscope and can't see them so how an Apple employee can see with his naked eye is beyond  me
    This seems to be a problem with this iPad as the net is littered with problems regarding this fault so I'm sure Apple know about it
    My friend with a company use of these iPads has had several develop this problem and they have been replaced as staff have admitted to him it is a known fault
    Wy should so done have one level of truth compared to another
    Staff should not lie just to get someone out of a shop if they really don't know the answer
    I feel I have highlighted several staff training issues and would like some reassurance that action is being taken about this don't seem to be able to find a way to complain to Apple Anyone know how?
    There is an obvious problem with the SIM card comparability in this iPad I believe a software problem and would to know if it is actually being addressed and when a new update comes out will it ever work again or do I really have a useless piece of equipment now?
    Are my photos really lost as staff have been useless at everything else I can't help but hope they don't know a retrieval route for this either
    Any help very grateful
    <Edited By Host>

    Actually, I'm sorry.  I just re-read your post and you were certainly clear.  I somehow got it in my head you set up the new phone from iCloud backup.
    Since you've had the phone one week (I hope I got that right at least?) you are entitled to technical support directly with Apple.  I'd either call them (1-800-MY-APPLE) or schedule a meeting at the Genius Bar at your Apple Store.  I'm sorry I can't be more helpful.

  • How do you update the SIM card on your account?

    #1. < Edited for language by Host >
    I just thought that needed to be said.
    I had a texting problem with my iPhone and found out after 6 hours on the phone that I needed to get a new SIM card. I went to the store and picked it up. I asked them to help me activate the iPhone with the new SIM card. The people at AT&T tell me they can't touch my iPhone. ***? Why sell it then?! Well anyways...They tell me I need to go home and get on iTunes and update the SIM card on my account. I have been looking for 2 hours now and can't figure out how to do this.
    If anyone could tell me how to update the SIM card on my account, it would be so greatly appreciated.
    Thanks all. Sorry for the venting up there.

    You just install the new SIM card into your phone and then attach the phone to your computer using the dock or USB cable like you normally would. The phone will be recognized by iTunes and activated for use with your new SIM. (It's just like the fast re-activation that happens after you do a restore. If you blink, you'll probably miss it.)
    If you've plugged your phone in and now it's sitting there saying "iPhone sync complete", then it's done.

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