SIM card not in??
So I've been having this problem lately where my phone goes hot in my pocket and it drains the battery quickly, also my SD card which holds onto anything you download or take pictures in the phone, it says its not in there, but I checked and the card was perfectly in there. So I went to one of the verizon stores and the guy tells me to master reset it, so I did. So far the battery problems been solved but still the SD card still stands. So all my music, ringtones, pictures, and videos are gone.
I went into Settings->SD Card & Phone Storage, there it said Total space & Available space were unavailable and the mount SD card button was grey and wouldn't work
can you guys please help me fix my SD card into my phone
Hello xa1life,
Memory cards can be a little tricky sometimes. Sometimes they are unable to be read by the device and other times they are temperamental. Is this the memory card that came with the device? Also, may I ask what size is the memory card? This is to ensure that the card is compatible with the device. Also, please verify that there isn't any evidence of liquid or physical damage on the card. From the look of the pictures that you attached, the device is a Samsung Droid Charge. JerryF gave an excellent suggestion about trying another memory card in the device to test the functionality. Have you done this yet? If so then what were your findings?
Another troubleshooting step to try is to put the memory card into the computer to verify if the computer can read the memory card. If the computer recognizes the memory card then I would recommend archiving your information and media before trying the next step. Also, I would reformat the memory card in the computer then reinsert it into the phone and see if you get the same error message as before. Once you have done so, please post your findings just in case additional assistance is needed.
Thank you...
ArnettH_VZW
Follow us on Twitter @vzwsupport
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