Sim Card not recognised carrier help!!!!
I have an iPhone from Apple as a replacement for my o2 iphone 3GS as there was an error with the silent button.
I was using it fine and then yesterday I turned the phone on and found the connect to itunes logo.
After connecting to itunes it is telling me that my sim card is not an official carrier for that phone???
Any help would be greatly appreciated!
As you could imagine i'm very confused.
Cheers
Thanks for the reply, I'm in the UK but my only mind boggle is that I was able to walk out of the Apple store 3weeks ago after a member of staff swapped the sim cards for me with an iPhone working on the O2 network but suddenly wake up to an iPhone that will now only accept orange???
How can this happen? Surely I need to get it back to apple in London?
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I've never had an Iphone before, and now it seems like it was a good thing. I recently purchased an Iphone 4s outright, and it was working fine as an Ipod. Now it seems as if I am locked out of the whole thing, and it is telling me I must activate the phone in order to even use it on wi-fi. Only compatible with SIM cards from supported carrier? I have absolutely no idea what to do. I'm stuck between that screen and the Wi-Fi- settings. Any clues?
Jason_247 wrote:
evan tried jailbreak as a last option because i was getting fed up waiting for the imei unlock
Well, doing that "could" be your problem, as it will error out & prevent the official unlock from being processed.
At any rate, good luck. -
I have a DM*******FJ3 iPad
I put a SIM card in it and it worked beautifully
I went away the sim does not work abroad and updated the management programme while away
When I came back the sim wouldn't work and when rebooted after update an error message no SIM appeared and it has been there since
I booked an Apple review at the shop in lakeside they were unable to find a fault said it was a hardware problem and I would need to buy a new iPad
I then phoned apple apple help who talked me through a reset
At the reset a lot of photos of the birth of my granddaughter went missing the albums they were in was missing
I then booked an appointment at Genius Bar in covent garden
They backed up the computer on arrival
Their conclusion was the photos lost forever as the back up had overwritten the backed up photos that hasn't downloaded properly when reinstating backup
The pins in the iPad drawer for the sim are broken and I need a new iPad
Apart from being furious that despite apple knowing the problem was about lost photos they have by their actions lost them
The sim stopped working without the drawer being opened
The only people to open the drawer since it stopped working are apples employees so if pins are broken apple has broken them and still haven't identified the more likey software problem that stopped the sim working as it happened afte an update
It is impossible to visualise the pins in the SIM card slot I have tried with an ophthalmoscope and can't see them so how an Apple employee can see with his naked eye is beyond me
This seems to be a problem with this iPad as the net is littered with problems regarding this fault so I'm sure Apple know about it
My friend with a company use of these iPads has had several develop this problem and they have been replaced as staff have admitted to him it is a known fault
Wy should so done have one level of truth compared to another
Staff should not lie just to get someone out of a shop if they really don't know the answer
I feel I have highlighted several staff training issues and would like some reassurance that action is being taken about this don't seem to be able to find a way to complain to Apple Anyone know how?
There is an obvious problem with the SIM card comparability in this iPad I believe a software problem and would to know if it is actually being addressed and when a new update comes out will it ever work again or do I really have a useless piece of equipment now?
Are my photos really lost as staff have been useless at everything else I can't help but hope they don't know a retrieval route for this either
Any help very grateful
<Edited By Host>Actually, I'm sorry. I just re-read your post and you were certainly clear. I somehow got it in my head you set up the new phone from iCloud backup.
Since you've had the phone one week (I hope I got that right at least?) you are entitled to technical support directly with Apple. I'd either call them (1-800-MY-APPLE) or schedule a meeting at the Genius Bar at your Apple Store. I'm sorry I can't be more helpful. -
Quite simply as described above. Upgraded to 7.0.2 this afternoon. All was fine until I restarted phone in a place where I know mobile coverage is weak. Since then I've been unable to connect to my mobile network, my sim card doesn't seem to be recognised by my iPhone 5 and I can't return to a previously reliable configuration because I can't switch off Find My iPhone from the device. Help!!
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http://www.apple.com/feedback/ -
Gone back to factory settings and now sim card not recognised
Please can someone help. My daughter just bought a 3GS from eBay on 02 network. It has been restored back to factory settings but it won't let us do anything. It is also saying no sim card installed when we put it on iTunes. Please help.
Sounds like you bought a hacked/jailbroken phone that was either re-locked to the original carrier or damaged to the point that it will no longer recognize any SIM when you restored it.
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O2 SIM CARD NOT RECOGNISED IN UK IPHONE?!
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The guy I bought it from changes phones regularly as well as contracts etc so has no recollection of the number it was fist on or I could ask o2 for that.
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"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
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That message occurs when updating a phone that was hacked to be used with your network. Upgrading the phone has re-locked it to it's rightful carrier. You will need a SIM from the original carrier to proceed.
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Help with Nokia E63 says SIM card not valid after ...
Hi,
I moved to France from UK and just unlocked my Nokia E63 with a code given to me by my UK provider Virgin. Phone is definately unlocked. My French provider (Lefrenchmobile) have given me a new sim. When I put in the SIM and turn on my phone I have to enter the SIM PIN, and do this and get an accepted message. Then phone says SIM card not valid, and won't do anything. What can I do? If I put my virgin SIM back in then it works fine.Have you double checked if your phone is compatible with the new operator's network? Just simply tell the model to their customer services, they should be able to determine the compatibility.
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