SIM card not supported after upgrade OS

I bought iPhone in Hongkong & use it in Jakarta. Originally iPhone worked well with SIM card of Telkomsel/XL, but few days ago I downloaded & installed upgraded OS ver 1.1.4.7 from internet and the result is my iPhone cannot work since the SIM Card is not supported anymore. pls help me resolve this.
Djend

All the iPhones sold in Hong Kong are hacked. Once you done the Restore, it would loss the unlock SIM function.
Hope the iPhones can officically launched early in Asia.
Message was edited by: Mitch 751

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Sim card not supported after unlock iphone 5c

iphone 5c, 12.7 GB, version 8.1.1, after unlocking when i connect it to itunes w/ other sim, sim card not supported error registered,. i check it to IMEI and its unlock, but why icant use it? I try to restore to itunes and erase my iphone nothing works, what can i do?

How was the phone unlocked? Was it unlocked by your previous carrier? The only way to unlock your phone is to have your previous carrier unlock it for you.
If you phone was unlocked in any other way, this constitutes hacking or jailbreaking and your phone will not work with another sim card.
Get the phone unlocked properly by your carrier and there is no reason why it should not work.

SIM card not recognised after upgrade to latest IOS apple staff helped reboot lost very treasured photos then backed up compt before trying to find them so say have overwritten back up so now lost forever Is this true Sim blamed on hardware ? True

I have a DM*******FJ3 iPad
I put a SIM card in it and it worked beautifully
I went away the sim does not work abroad and updated the management programme while away
When I came back the sim wouldn't work and when rebooted after update an error message no SIM appeared and it has been there since
I booked an Apple review at the shop in lakeside they were unable to find a fault said it was a hardware problem and I would need to buy a new iPad
I then phoned apple apple help who talked me through a reset
At the reset a lot of photos of the birth of my granddaughter went missing the albums they were in was missing
I then booked an appointment at Genius Bar in covent garden
They backed up the computer on arrival
Their conclusion was the photos lost forever as the back up had overwritten the backed up photos that hasn't downloaded properly when reinstating backup
The pins in the iPad drawer for the sim are broken and I need a new iPad
Apart from being furious that despite apple knowing the problem was about lost photos they have by their actions lost them
The sim stopped working without the drawer being opened
The only people to open the drawer since it stopped working are apples employees so if pins are broken apple has broken them and still haven't identified the more likey software problem that stopped the sim working as it happened afte an update
It is impossible to visualise the pins in the SIM card slot I have tried with an ophthalmoscope and can't see them so how an Apple employee can see with his naked eye is beyond me
This seems to be a problem with this iPad as the net is littered with problems regarding this fault so I'm sure Apple know about it
My friend with a company use of these iPads has had several develop this problem and they have been replaced as staff have admitted to him it is a known fault
Wy should so done have one level of truth compared to another
Staff should not lie just to get someone out of a shop if they really don't know the answer
I feel I have highlighted several staff training issues and would like some reassurance that action is being taken about this don't seem to be able to find a way to complain to Apple Anyone know how?
There is an obvious problem with the SIM card comparability in this iPad I believe a software problem and would to know if it is actually being addressed and when a new update comes out will it ever work again or do I really have a useless piece of equipment now?
Are my photos really lost as staff have been useless at everything else I can't help but hope they don't know a retrieval route for this either
Any help very grateful
<Edited By Host>

Actually, I'm sorry. I just re-read your post and you were certainly clear. I somehow got it in my head you set up the new phone from iCloud backup.
Since you've had the phone one week (I hope I got that right at least?) you are entitled to technical support directly with Apple. I'd either call them (1-800-MY-APPLE) or schedule a meeting at the Genius Bar at your Apple Store. I'm sorry I can't be more helpful.

ITunes error message SIM card not supported after hard restore

Decided to do a Restore of iPhone 4 after several unresolved issues. Everything fine until reboot when iTunes tells me that the SIM card is not recognized. I have found numerous posts and discussiopns about this; I have removed SIM card, restarted, re inserted card, reset phone all to no avail....do I really need to buy a new SIM card?

Was the phone purchased new in the US from either Apple or AT&T? If not it is locked to some other carrier and there is nothing you can legitimately do about it.
If you DID buy it new from AT&T or Apple the phone is broken; you will have to contact Apple for replacement. If it is less than a year old this will not cost anything. You can check warranty status here: https://selfsolve.apple.com/agreementWarrantyDynamic.do

Sim card not supported after updating software on iphone

so i was downloading the new software and it appeared to be working and it all of a sudden said "the sim card inserted in this iphone does not appear to be supported" ..it has the same telus sim card in it that it did before which is the one that came with it from telus ..any one know how to fix this or what it is all about? my phone wont work at all now and the only option on itunes for my iphone is eject..

I'm having same problem here. I can't live without my iphone,even my alarm is in my phone(kinda afraid that i can't wake up tomorrow). My phone is no longer in guarantee,so I don't think I can bring it to apple store.So,anyone please help me,I really need my phone

I installed new 6.0.1 os it is done succesfully but after that insterted my sim it is showing sim card not supported any one plz help me

i installed new 6.0.1 os it is done succesfully but after that insterted my sim it is showing sim card not supported any one plz help me

That message occurs when updating a phone that was hacked to be used with your network. Upgrading the phone has re-locked it to it's rightful carrier. You will need a SIM from the original carrier to proceed.

I phone blocked! Sim card not supported!

I phone blocked! Sim card not supported!
Recently bought an Iphone here in the Republic of Congo for about $600 and it was working fine until an update on Itunes. Now the phone just shows a USB cable and I tunes logo. When I connect the phone to Itunes it wants to restore and update, but then just blocks the phone again.

Who did you by the phone from? Apple? A telecom company? Ebay?
The phone was most likely jailbroken and unlocked. Applying the latest firmware updated undid that.
A

Sim card not valid after update to ios 5

just updated to iOs 5 on an AT&T iphone 4....says sim card not valid

Just to make sure it wasn't a PC/Mac issue I have tried the following on each of 2 different windows PC's and a Mac & a MacBook Pro:
New installation/download of the Software update for iPhone 4, and each time putting the phone into recovery mode. I have also been using a new micro sim from O2 - obtained first thing this morning.
You do the maths on how much time this has taken, and guess what it still doesn't work....!
This has to be the most direct way of getting someone to upgrade to a new phone - the day before a new iPhone comes out - coincidence.......hmmm.
Just as a point of interest the iPhone was replaced in May this year, so is relatively new.
I do find it had to believe that there is no word from Apple as to the reason &/or a resolution.
COME ON

SIM Card Not Supported. Never Hacked iPhone Bought From Apple Store!

My 3GS was stolen yesterday. I have my never hacked iPhone 2G that I wanted to re-activate so I went down to the ATT store and they gave me a new sim to put in and activate. iTunes says that the SIM is not supported. Went back and tried another SIM and no luck. After 2 hours at the store still no working phone.
I never hacked the phone, just always updated it with the latest apple software. It sat in a drawer for a year now until my 3GS was stolen. Restore didn't help.
ANY IDEAS?

Mmmm...the sim you're trying to use is activated, correct? If so, try this:
See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. You, of course, would chose "new".

IPhone 4 Sim Card not supported Help!

I bought an iPhone 4 off someone under the impression that it was UNLOCKED due to the fact that is had no Network on the box (unlike other iPhones i've had)
but when taking my o2 Sim out of 1 iPhone and putting it into my newer one, iTunes was saying that the Sim was not supported,
so im obviously guessing that the iPhone is actually locked to a Network....
I tried Googling the Part/Serial Number and Vodafone kept getting mentioned so might it be locked on the Vodafone Network?
(MC604B/A)
Any help with this would be appreciated!!
I need to get this sorted asap and need my o2 Sim working in my newer iPhone before my older one has sold (on eBay)
I purchased a Vodafone MicroSim just incase i'll need 1 for whatever reason..
but is there any other way or anyone else I can talk to to get this newer iPhone accepting my o2 Sim?
I cant get onto the iPhone at all as it stays on the main emergency call page as it isn't activated!
Thanks.

One of the big downfalls of purchasing an iPhone from a non-official source is a mess like this. Only the carrier that an iPhone is locked to can authorize the phone's official unlocking. Just about every carrier that unlocks iPhones will only do so for users active on their network. Thus, you're gonna have to establish service with the carrier this phone is locked to(after verifying they offer unlocking), then request they unlock your phone.

SIM card not supported for the 2nd time

My initial iphone 4 was broken beyond repair, under warranty I forked out the cash to receive a replacement. A replacement which told me my sim was not supported - receiving a replacement micro SIM from my carrier it STILL DID NOT WORK. I sent my replacement away, and received a replacement for my replacement. SIM card still not supported. SIM works fine with any other iphone 4, i've tested it on several other computers and completed full restore. Is it just me or does Apple seem to be trolling me?

I bought an iphone from o2 yesterday and got the micro sim activated today, inserted it and itunes says the sim carrier is not supported :S yet the phone is from o2 and so is the sim! And the sim works fine in a normal o2 phone when inserted with the bigger tray.
I have taken it out and put it in again but no luck! I rang o2 and they said they are sending me a replacement micro sim but i have read about the problem being in the phone (well at least it was in the 3gs)!
I'm so gutted - owned an iphone for 24 hours without using it think im going to o2 and then the apple shop tomorrow! Not at all happy...

Help with Nokia E63 says SIM card not valid after ...

Hi,
I moved to France from UK and just unlocked my Nokia E63 with a code given to me by my UK provider Virgin. Phone is definately unlocked. My French provider (Lefrenchmobile) have given me a new sim. When I put in the SIM and turn on my phone I have to enter the SIM PIN, and do this and get an accepted message. Then phone says SIM card not valid, and won't do anything. What can I do? If I put my virgin SIM back in then it works fine.

Have you double checked if your phone is compatible with the new operator's network? Just simply tell the model to their customer services, they should be able to determine the compatibility.
bbao
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Upgraded iphone 4 firmware from 4.3.3 to 5.01 and now it says sim card not supported now

i just upgraded my iphone 4 firmeware from 4.3.3 to 5.0.1 and after it restarted it says that the sim card doese not appear to be supported. i already went to the att store and they inserted a new card and tried to activate it and it says the same thing. my phone work great before the upgrade to the firmware and i read that lots of other people have had the same problem and brought there pnones into an apple store and had them replaced due to the faulty upgrade. what can you do for me

This is a user to user help forum only, so no one here can do anything for you except provide recommendations.
Have you tried restoring your iPhone with iTunes?
If so with no change, make an appointment at an Apple store if there is one nearby.

I upgraded my iPhone 4 software to iOS and i now get a message reading "SIM card not supported"

I upgraded my iPhone 4 software to the latest iOS version and now cannot get network coverage. I only receive a message that reads "The SIM Card inserted in this iPhone does not appear to be supported".
anyone with ideas for a possible solution?

You have a phone that is locked to a specific carrier. If it worked with your carrier before the update that means that the phone was hacked or jailbroken. Updating it "undid" the jailbreak and left the phone locked to its original carrier. There is no way to resolve this, as there is no jailbreak for iOS 7 and no way to go back to the previous version of iOS.

After restoring iphone says sim card not support, contact your carrier get supporting sim card. I have att sim card.

I bought iphone 3gs. Restored successful, but says your phone not support this sim card. Contact your carrier get supporting sim card. I have att simcard. I restored other iphones with no problem.

Have you gone to AT&T to get a replacement SIM card?

SIM card not supported after upgrade OS

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