SIM card not valid after update

I updated to the iOS5, then I hooked up my NON-jailbroken 3GS. After "updating" everything this message appears:
The SIM card inserted in this iPhone does not appear to be supported.
I took my phone to my carrier, AT&T, and they cleaned the SIM card, didnt work. They replaced the SIM card, it didn't work. Tried to restore my phone, didn't work.
Any advice?

Just to make sure it wasn't a PC/Mac issue I have tried the following on each of 2 different windows PC's and a Mac & a MacBook Pro:
New installation/download of the Software update for iPhone 4, and each time putting the phone into recovery mode. I have also been using a new micro sim from O2 - obtained first thing this morning.
You do the maths on how much time this has taken, and guess what it still doesn't work....!
This has to be the most direct way of getting someone to upgrade to a new phone - the day before a new iPhone comes out - coincidence.......hmmm.
Just as a point of interest the iPhone was replaced in May this year, so is relatively new.
I do find it had to believe that there is no word from Apple as to the reason &/or a resolution.
COME ON

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Sim card not valid after update to ios 5

just updated to iOs 5 on an AT&T iphone 4....says sim card not valid

Just to make sure it wasn't a PC/Mac issue I have tried the following on each of 2 different windows PC's and a Mac & a MacBook Pro:
New installation/download of the Software update for iPhone 4, and each time putting the phone into recovery mode. I have also been using a new micro sim from O2 - obtained first thing this morning.
You do the maths on how much time this has taken, and guess what it still doesn't work....!
This has to be the most direct way of getting someone to upgrade to a new phone - the day before a new iPhone comes out - coincidence.......hmmm.
Just as a point of interest the iPhone was replaced in May this year, so is relatively new.
I do find it had to believe that there is no word from Apple as to the reason &/or a resolution.
COME ON

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I moved to France from UK and just unlocked my Nokia E63 with a code given to me by my UK provider Virgin. Phone is definately unlocked. My French provider (Lefrenchmobile) have given me a new sim. When I put in the SIM and turn on my phone I have to enter the SIM PIN, and do this and get an accepted message. Then phone says SIM card not valid, and won't do anything. What can I do? If I put my virgin SIM back in then it works fine.

Have you double checked if your phone is compatible with the new operator's network? Just simply tell the model to their customer services, they should be able to determine the compatibility.
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Sim card not supported after updating software on iphone

so i was downloading the new software and it appeared to be working and it all of a sudden said "the sim card inserted in this iphone does not appear to be supported" ..it has the same telus sim card in it that it did before which is the one that came with it from telus ..any one know how to fix this or what it is all about? my phone wont work at all now and the only option on itunes for my iphone is eject..

I'm having same problem here. I can't live without my iphone,even my alarm is in my phone(kinda afraid that i can't wake up tomorrow). My phone is no longer in guarantee,so I don't think I can bring it to apple store.So,anyone please help me,I really need my phone

Please i just got an ipnone 4 from my brother in the UK, after unlocking and upgrading to IOS5, it keeps showing "sim card not valid" when i want to activate it. am confused, and any help will be well appreciated. Thanks i live in Nigeria

Please i just got an ipnone 4 from my brother in the UK, after unlocking and upgrading to IOS5, it keeps showing "sim card not valid" when i want to activate it. am confused, and any help will be well appreciated. Thanks i live in Nigeria

How was this iPhone unlocked? Did a carrier unlock for you?
If you did the unlocking by jailbreaking there is nothing anyone on here can do to help you.

Iphone 3gs "no sim card installed" issue after updating iOS

I have an iPhone 3Gs. Last week I started updating the iOS of the phone then, I was brought to the page wherein I need to activate the phone. After going through some tabs to tap, the screen says " iphone cannot be activated because the activation server is temporarily unavailable, try to connect to iTunes. So I followed what is instructed. I connected the phone to iTunes but the message says, There is no sim card installed on your iphone. Before I updated the phone, the sim card was not inside the phone, so I inserted it back after the message "no sim card installed, try to disconnect and insert your sim card". But still nothing happened, the message keeps appearing. Also, I can see a "No service" message on the upper Ieft part of the phone. Is the sim card not inside the phone before updating the iOS the main reason why the phone cannot recognize the sim card? first time iphone user here, my aunt gave me this iphone. I really need help. Thank you so much

Ask your aun if the phone was hacked/jailbroken. Those problems are symtomatic of a hacked phone.

Sim card not supported after unlock iphone 5c

iphone 5c, 12.7 GB, version 8.1.1, after unlocking when i connect it to itunes w/ other sim, sim card not supported error registered,. i check it to IMEI and its unlock, but why icant use it? I try to restore to itunes and erase my iphone nothing works, what can i do?

How was the phone unlocked? Was it unlocked by your previous carrier? The only way to unlock your phone is to have your previous carrier unlock it for you.
If you phone was unlocked in any other way, this constitutes hacking or jailbreaking and your phone will not work with another sim card.
Get the phone unlocked properly by your carrier and there is no reason why it should not work.

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Insert a valid SIM from the carrier the device is locked to.

Sim not valid after update to IOS 8.1.1

Hello,
I have an iPhone 5 and I have update it yesterday from iOS 6 to iOS 8.1.1 and after update I can`t activate it.
My iPhone has been purchased from SFR France and has been sim locked by SFR.
I have official unlock it last month and it worked well on Orange Romania until yesterday.
On all servers it look like unlocked but I can`t activate it.
iTunes say that sim card is not compatible.
Now It have iOS 8.1.
Please help me.

I haven't contacted SFR directly, I have used a service like "apple official unlock. com/ apple-official-imei-iphone-unlock" to do that and I verified the simlock status on other site like this. I think that site contacted SFR for unlock.
The iPhone has been unlocked after I connected it to iTunes and I think that is official unlocked.

SIM card not recognised after upgrade to latest IOS apple staff helped reboot lost very treasured photos then backed up compt before trying to find them so say have overwritten back up so now lost forever Is this true Sim blamed on hardware ? True

I have a DM*******FJ3 iPad
I put a SIM card in it and it worked beautifully
I went away the sim does not work abroad and updated the management programme while away
When I came back the sim wouldn't work and when rebooted after update an error message no SIM appeared and it has been there since
I booked an Apple review at the shop in lakeside they were unable to find a fault said it was a hardware problem and I would need to buy a new iPad
I then phoned apple apple help who talked me through a reset
At the reset a lot of photos of the birth of my granddaughter went missing the albums they were in was missing
I then booked an appointment at Genius Bar in covent garden
They backed up the computer on arrival
Their conclusion was the photos lost forever as the back up had overwritten the backed up photos that hasn't downloaded properly when reinstating backup
The pins in the iPad drawer for the sim are broken and I need a new iPad
Apart from being furious that despite apple knowing the problem was about lost photos they have by their actions lost them
The sim stopped working without the drawer being opened
The only people to open the drawer since it stopped working are apples employees so if pins are broken apple has broken them and still haven't identified the more likey software problem that stopped the sim working as it happened afte an update
It is impossible to visualise the pins in the SIM card slot I have tried with an ophthalmoscope and can't see them so how an Apple employee can see with his naked eye is beyond me
This seems to be a problem with this iPad as the net is littered with problems regarding this fault so I'm sure Apple know about it
My friend with a company use of these iPads has had several develop this problem and they have been replaced as staff have admitted to him it is a known fault
Wy should so done have one level of truth compared to another
Staff should not lie just to get someone out of a shop if they really don't know the answer
I feel I have highlighted several staff training issues and would like some reassurance that action is being taken about this don't seem to be able to find a way to complain to Apple Anyone know how?
There is an obvious problem with the SIM card comparability in this iPad I believe a software problem and would to know if it is actually being addressed and when a new update comes out will it ever work again or do I really have a useless piece of equipment now?
Are my photos really lost as staff have been useless at everything else I can't help but hope they don't know a retrieval route for this either
Any help very grateful
<Edited By Host>

Actually, I'm sorry. I just re-read your post and you were certainly clear. I somehow got it in my head you set up the new phone from iCloud backup.
Since you've had the phone one week (I hope I got that right at least?) you are entitled to technical support directly with Apple. I'd either call them (1-800-MY-APPLE) or schedule a meeting at the Genius Bar at your Apple Store. I'm sorry I can't be more helpful.

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Was the phone purchased new in the US from either Apple or AT&T? If not it is locked to some other carrier and there is nothing you can legitimately do about it.
If you DID buy it new from AT&T or Apple the phone is broken; you will have to contact Apple for replacement. If it is less than a year old this will not cost anything. You can check warranty status here: https://selfsolve.apple.com/agreementWarrantyDynamic.do

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Lets get your device to recognize your SD card Stephen-H! Try the steps below and test out.
1) Insert the SIM removal tool into the hole to unlock the SIM card tray, then slide the SIM card tray out of the device.
2) Insert the microSD memory card into the left card slot with the gold contacts facing down. Gently push until it clicks.
Tip: Use the SIM Tray removal tool to push the SD Card all the way into the slot, and to eject the SD Card when you need to remove it.
Note: If your SD Card doesn't click in, position the Card Insertion/Removal Tool on the edge of the card, and gently push until it clicks.
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HELP! Sim card not compatible after being in Apple store

I went to an Apple store with my 3gs as i have a few problems the girl restored my phone back to factory settings. When i came home i conected my phone to itunes it says
only compatible sim cards from a supported carrier may be used to activate iphone. please insert the sim card that came with your iphone or visit a supported carriers store to receive a replacement sim card.
my sim card is inserted so has the girl that works at the apple store broke my phone. can someone please help as i live quite a bit away from an apple store.
Ashley

No they will have given you one that was locked to the carrier that the original was locked to
At what stage did you get a replacement ,you will not get any answers if you only provide half of the facts
in which case #2 is the sim faulty ?
You really would be best served by taking it back to the Apple store

SIM card not supported after upgrade OS

I bought iPhone in Hongkong & use it in Jakarta. Originally iPhone worked well with SIM card of Telkomsel/XL, but few days ago I downloaded & installed upgraded OS ver 1.1.4.7 from internet and the result is my iPhone cannot work since the SIM Card is not supported anymore. pls help me resolve this.
Djend

All the iPhones sold in Hong Kong are hacked. Once you done the Restore, it would loss the unlock SIM function.
Hope the iPhones can officically launched early in Asia.
Message was edited by: Mitch 751

I have an Iphone 4s, never been activated and now it is displaying a screen 'Sim card not valid'. Help?

I've never had an Iphone before, and now it seems like it was a good thing. I recently purchased an Iphone 4s outright, and it was working fine as an Ipod. Now it seems as if I am locked out of the whole thing, and it is telling me I must activate the phone in order to even use it on wi-fi. Only compatible with SIM cards from supported carrier? I have absolutely no idea what to do. I'm stuck between that screen and the Wi-Fi- settings. Any clues?

Jason_247 wrote:
evan tried jailbreak as a last option because i was getting fed up waiting for the imei unlock
Well, doing that "could" be your problem, as it will error out & prevent the official unlock from being processed.
At any rate, good luck.

SIM card not valid after update

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