Sim error MM#3 (If it isn't the sim, could it be hardware related?) - Z30
So yesterday I get off a phone call and I get kicked off the mobile network. I look in settings and it is shifting from Bell then to Rogers (I'm on Telus) with sim MM#3 error.
I called support, and they told me everything is fine on their end. So I tried a restart and it fixed the problem. But today, I had the same MM#3 message after ending a call. Another restart and it's fine. I called Telus again and this time they said remove the sim and put it back in. Did that.
The phone is working still, but if it happens again I'm not sure what to do. Obviously I'd get another SIM, but I'm also curious it it could be hardware related? I've had the Z30 since November 2013 and I've never had this issue before.
Any thoughts? Is there any way to run a diagnostic on the phone itself to test for hardware issues?
I would also recommend a new SIM card. I haven't seen this issue with other #Z30 devices.
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