Sim locked after downloading IOS5

I have a new iphone 4S 32Gb only just got the new sim from Telstra yesterday and it was working, could make calls, texts etc until I downloaded ios5 and synced it with my computer.  Straight away it says 'the sim is locked.  Insert a valid sim with no pin unlock.' How can I unlock it? Or do I have to take it back to Telstra to get a new sim?

Thanks very much. They were able to unlock it and gave me the code as well. 

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