Sim not vaild

hello i recently bought an iphone5c from sprint and cant get it to start from a differnt carrier what is going on

Sounds to me like the phone is locked to Sprint's network and needs to be unlocked by the carrier.
~Lyssa

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Sim not vaild iphone 4s

sim not vaild 4s

If you have a question, then explain your issue in greater detail and ask it.

How can i do sim not vaild iphone5?

sim not vaild . please teach me how can i do step by step.

aboharb wrote:
the same problem in ios 7.1.1 iphone 5
The same answer as already posted.

HT1414 I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone.

I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone. I need some proffesional help. Thanks

"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

Sim not valid - Still receives calls - iPhone 5

Hey everyone. I'm having the exact same issue as alot of people ive being reading on this forum. The only difference that i have can still receive calls, at least ive not seen anyone yet with the same exact case. My signals dots are full, carrier name is displayed and i have 3g when not connected to wifi. How is that possible if my sim is not valid???
Yes it is carrier locked, but is the same as my sim.
Please help. I need my phone back.

Hello jonrivas,
Thanks for using Apple Support Communities.
If you are getting the message that your SIM card is not vaild, then I'd like you to please follow the directions in the article below.
Get help activating your iPhone - Apple Support
Take care,
Alex H.

My phone says SIM not valid after ios 5 update, Why and how do I fix it?

Why does my iPhone 4 say SIM not valid after I updated to ios 5? Also, is there anything I can do to fix it?

Sounds like your phone was software unlocked, or hacked/jailbroken, to work with any carrier. Updating the phone restored the original carrier lock. All you can do now is contact the carrier it is locked to and see if they have an unlocking policy.
Good luck.

Why is T-Mobile contract-free iPhone 6 not unlocked , showing * SIM not Valid* erorr outside of US?

Just before Christmas I purchased my iPhone 6 64 at full-price from the Stonebriar Apple Store, TX. At the time of purchase, I indicated several times that I want to use my phone outside of US and Apple Store representative assured me that my only option was T-Mobile contract-free iPhone which came totally unlocked and I would be able to use it internationally with no problem. I used my phone about 3 weeks in US with my prepaid AT&T SIM card without any problems and I was the happiest with my purchase but since I came back to my country my biggest nightmare has started : Just arrived at airport trying to use my local SIM, I faced the *SIM not valid* message due to a *Activation Policy*. My awful experience just started with both my family and I had the most frustrating time trying to find each other at airport. The next day when I called Apple care and explained the situation the adviser told me that although I bought the phone contract-free, my phone is now locked to AT&T and I had to contact them. I contacted AT&T several times spending countless hours to explain the situation and I spoke to near 9 different people including a manager ; at first they did not even believe me and they told me that it is impossible for AT&T to just block ppl's phones just because they activated their phone with their SIM -and it is totally making sense- but I insisted that Apple Care told me that my phone is locked by them and this is evident from their system. Anyway, one of them suggested me to request unlock my device via ATT website and I waited 4 days for their response till I received the denial because according to their record I used my prepaid service less than 6 months and I am not eligible for unlock request!!! Angry me called them again and after being on the line more that one hour, the adviser told me that my phone is not locked by them and it is actually Mercury who did this and they are the one that I had to call - at that moment I remembered that the night before I just tried my T-mobile SIM in my phone for few seconds to see what would happen and that's it - no service no activation ! When I called Apple this time and after speaking with at least 3 different pple, they told me that their system is actually unable to show which carrier has locked the device and they could only see which SIM card is the last one used in the phone and the problem is merely because of a latent Activation Policy that some iPhones can be used only in US and nowhere else and in US you may use it with different carriers but it does not mean that the phone is unlocked, and my only option is to contact the Apple Store I made my purchase to see whether they can(!! it is up to them to do it, they can easily say they can not) exchange the phone or not ! I told them that it is impossible for me to go there because I will not come back to US in next 9 months and I do not have access to any apple stores in my country, but this is the only thing that they could do , to say that they were sorry for the inconvenience.
The sad part of story is that after waiting 2 weeks without phone and spending more than 100$ to make international phone calls, this is the only answer they had for me. It is very hard for me to believe that Apple does not have any control over their own Activation Policy and for some one with my situation they are completely clueless. Apart from being frustrated, I am very disappointed with Apple and their costumer care because the advisers seemed very confusing or maybe they themselves were confused even more ! It is very abusive and it is like that I am robbed almost 1000$. Please help if you have the same experience or if you suggest that it is a good idea to file a complaint !

I managed to chat with an Apple Online Store representative, and he assured me that if purchased online it's completely unlocked from day 1...
So i guess that counts as official confirmation.
I'm still worried though, something is not right with all this contradicting information, or it's probably just marketing!
I know they are in the business of making profit and I myself work in an Apple related business, but i have to stress that there are moral and freedom-of-market issues with locked phones, they really are illegal in many countries (correct if you ask me).
Locked phones paid full price is troll, really makes no sense at all!

''Sim Not Valid'' on activation screen! *PLEASE HELP*

I have purchased the iPhone 6 64GB Silver from Verizon Wireless. I purchased it on November 18th 2014 and i was able to use the phone under the Verizon Network for 2 days I asked Verizon as ALWAYS to have to Unlocked because i was leaving the country in business trip for a week and therefor i wanted to use my iPhone with the Vodafone Network as i have always done this with the previous iPhone's under Verizon network. When i had my iPhone 5 & iPhone 5S i have called Verizon to have it unlocked and therefor they have done it, but now with the new iPhone 6 they tell me that its a 4G Phone and its already unlocked sir, there is nothing they can do to unlock it any further but in reality the iPhone 6 its Lock to Verizon Wireless Network, according to Apple, and Vodafone they both say that its Locked to Verizon Wireless, that's what it shows in their system. Now i have called Verizon and asked them again to unlock my iPhone which they insist and tell me the same thing over and over even their Manager and Global Team Support including the Supervisors they all say the same thing that the iPhone is Unlocked!!!! Now i have contacted Apple again this time Apple said that it is locked to Verizon is what they see on their computer that this IME#354409063763754 is showing Locked to Verizon once again and again and AGAIN! so who is lying here Apple or Verizon?!? Interesting! one of the Apple costumer care could not believe my story after speaking to 5 different one from Apple and 38 different from Verizon, and there for she decided to call Verizon and find out why aren't they unlocking my device. now, after being on the phone 3 way me Apple care and Verizon for 15min Verizon hangs up the phone on Apples face and tells me I can Not Believe they hang up on my face! interesting huh? Well Apple care then said ill transfer you to Seignior Adviser for further help there is nothing that she could do, but transfer me to much higher grade in helping the costumers. Now the Seignior Adviser couldn't believe that i had to go through all this and said I'm here to help and i will help, i said sure you will, will see how much you can. Then he tries and tries and in the end NOTHING! since he couldn't do anything he said let me transfer you to much higher which is their Consumer Relations. Now they couldn't believe that i had to go through all this and that they have never heard such story that this had happen to anyone before, there for he was going to help me resolve my issue. Now they have contacted Verizon and Verizon keeps saying the same thing mean while on the Apple system it still shows Locked to Verizon Wireless.
Now what they Verizon and Apple did to try and resolve this issue is Connecting my iPhone 6 to iTunes and have it Factory Restore! ok! so i did as i was told,
now after 30 min of restoring the iPhone to factory settings im back to Activation Screen from beginning.
1. Choose Language - English
2. Choose Region - United States
3. Choose Wi-Fi
4. Sim Not Valid!
there is no other options, either go back or retry, and none has worked. I have done the Restore 5 times with and with out sim card and still same error,
With out the sim card, after choose the Wi-Fi, it says Sim Required, there is no other options only go back and retry.
I put the sim back in and its still says the same
<Back
SIM NOT VALID
The SIM card that you currently have installed in this iPhone s from a carrier that is not Supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Try Again
Now i cant even go to my home screen what do i do? PLEASE HEP!
I really need to get this iPhone 6 to work, I need help please someone help, they both companies have lied to me Verizon and Apple, and they both not doing a **** thing about it, its been almost 2 months and i haven't been able to enjoy my iPhone, they have got my hard earned $$$$ and they don't send me a new device to have it replaced, I have requested a NEW one since i have paid for new and they Sorry we cant under their Policy and my 14 money back is expired, well its expired because of them not me. they keep on pushing and putting me to wait here and there so time went out and me still without a working device yet they have got my money $$$
I really need Help Please any suggestions?
I thank you all very much from the bottom of my heart for taking the time to read and respond to my need.
THANK YOU ALL
iPhone 6 64GB Silver
Setting - General - About:
Version>                        8.1.2 (12B440)
Model>                          MG642LL/A
Serial Number>              DNPNDN37G5MH
IMEI>                            35 440906 376375 4
MEID>                          35440906376375
Modem Firmware>          1.04.00

Firstly, Apple will NOT reply to you here - this is a user to user technical support forum and not monitored by Apple.
Also, what both Apple and Verizon have told you are both true. Verizon tell you that the phone is unlocked and this is true, because all Verizon phones have a GSM portion to the phone and this is unlocked to use with local sim cards internationally, so yes, the GSM portion of the phone is unlocked in this respect.
What Apple have told you about the phone being locked to Verizon is also true - a Verizon phone is a CDMA phone and works on the CDMA networks, which is different from GSM and the phone is locked to Verizon in the US, so if you go to the US, then you can never use the phone on any other network other than Verizon, so yes, in this respect the phone is locked to Verizon in the US because if you go to the US you will only ever be able to use the phone with Verizon, but the GSM portion of the phone is unlocked, so if you live in Germany, then you can use both a Vodafone and 02 sim card with the phone or any other local sim card that you want and the phone will work.
So what you have been told about the phone by both Apple and Verizon are correct - the phone is locked to Verizon, but only for use in the US on the CDMA Verizon network. Other than that, the GSM portion of the phone is unlocked.

How do I bypass the 'SIM Not Valid' error on iPhone 5?

I've read various forum posts and have still yet to come to a conclusion on this.
Just to be clear, the phone I have just purchased is an iPhone 5, and I purchased it from my brother who bought it brand new from an apple store and is definitely UNLOCKED.
For whatever reason, either Apple or EE has made it so I cannot use a Vodafone sim.
I have already tried to activate the phone as normal with an EE sim, and it worked until I removed the sim and tried my vodafone sim with the newly activated phone to which I was told SIM Not Valid and could not get back onto my phone.
Any help would be appreciated.

Started to look into doing this earlier, any tips on getting the serial number when its in this state?

No service, sim not provisioned, copy numbers from old phone to iPhone!!!

As Apple don't provide any sort of useful instruction manual with the iphone here are the probs and answers I encountered with my iPhone 3GS.
*copy numbers from old phone to iPhone*
1st problem is that my old Nokia had far more numbers stored on it than on the Sim card alone, so having received and opened box of iPhone with new sim card I switched off my old Nokia phone, removed old sim card, replaced it with new sim card and copied contents to new card, then ejected new card from old phone and fitted in new iPhone.
NOTE: You will need to have an iTunes account set-up.
From the main menu in the iPhone select 'settings' > 'Mail, Contacts, Calendars', then scroll down & click on 'Import SIM contacts'. The numbers should be copied from your sim to your iPhone which stores the numbers on its memory rather than the SIM. - I looked for hours before discovering this!
If you have more numbers on your old phone, then be careful to select numbers from phone / sim which is in the 'phone book' > 'settings' >'Memory in use' because you can more numbers from phone to sim and similarly protect numbers from deletion by moving them to the phone memory.
It took me three chip moves from phone memory from Nokia to iPhone before all the numbers were moved.
Note that text messages are NOT transferred from Nokia to iPhone via sim.
**No Service* or 'Sim not provisioned'*
Not able to connect to the rest of the world or SIM not provisioned may be down to you not switching your phone off properly, no thanks to the rubbish instruction manual with the iPhone where they assume you know where everything is!
Anyone looking for help on this subject, look to the button located on the top of the phone at the right, and hold it down until you see the message 'slide to power off' the slide your fingers of the message from left to right until the phone switches off.
This advice posted by my own problems with using the iPhone for the first time today.
Having played around with the settings for a few hours I need to make comment that the iPhone is light years ahead of its competition.

http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

Nokia lumia 1520 network issue(SIM not active) aft...

Dear Nokia/Microsoft Team, can someone assist me on this issue. I was using my Nokia Lumia 1520 with W8. I got notification to update to W8.1. After update now Sim not getting active. I am unable to change from flight mode. Also I tried to downgrade to W8. But no luck. Buying such expensive phone was a major mistake I think I made.

Thanks for your response.
Please find attached more info.
Presently i live in India. pls. advise how this can be degraded to WP8.
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I have a new iphone 4 but have a problem in that the network reads Sim not provisioned, please advise how to overcome this problem?

My new iphone has been recognised by itunes, updated the software but unable to connect to a network, on checking "Network" the phone is searching but to no avail. In "About, Network, there is a statement reading SIM not provisioned". I have no idea what this refers to perhaps someone could advise?

I've managed to speak to someone who knew what he was talking about and having confirmed the original sim on my iPhone 3 followed by confirming the number on the iPhone 4 Micro Sim he advised that the new micro sim had not been activated. As a direct result we'll head off to one of their support offices to activate and hopefully pass on the iphone 3 to another of our employees after a reset of course!

IPhone 5 unlocked for months, after firmware restore "SIM not supported error"

I purchased a 16GB iPhone 5 a month after initial release from an authorized retialer in Austria, it was factory unlocked (at least I thought so) and has been working wonderful since purchase. I have used it in multiple countries and used many different SIMs. I tried doing a full restore on 6.1.4 and now I receive the "SIM not supported" errror. I tried many SIMs that have previously worked, but no luck. I did a search and according to IMEI.info, it is locked to the Austrian A1 carrier. It seems it went from being unlocked to locked during the restore and now it is pretty much bricked, as I can't get past the activation screen. Help please?

There should be no original carrier as it was factory unlocked. If IMEI.info says its locked to A1, would that certainly be correct? The phone was never even used with them.

Iphone 5 no service and sim not valid

Please I need your help
I have I phone 5s and when I put my SIM card and try to open it, I couldn't I got this on the screen
(No service )
( SIM not Valid )
can you advice me what shall I do please?

Your phone is probably locked to a network; you will be able to use that networks SIM only

I got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me

i got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me?

Your phone is probably carrier locked and you are using a SIM form a different carrier. Are you?

Sim not vaild

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