SIM unlock iPhnoe 3g doesn't work

The local Telekomshop in Munich (Germany) told me, that on my request they had send a message to Apple, confirming that my iphone 3G had fulfilled the 2 year contract by mid August
and would be eligible for SIM unlock. Apple than replied the SIM unlock could be made from Sep 20th on by connecting to any computer via iTunes.
That iPhone 3G is now in Mexico, connecteg to a MacBook Pro 13".
In the iPhone 3G there is a SIM card from the largest local provider Telcel. That SIM card works fine in a German Nokia mobile phone.
After connecting the iPhone 3G to iTunes a dialog appears:
The inserted SIM card is not supported. For activation of an iPhone only compatible SIM cards of a supported provider can be used. Please use the SIM card that came with your iPhone or contact a supported provider to receive an alternate card.
Is there a preferred provider in Mexico?
Whats going wrong here? :–) I really appreciate.

You need to use the German SIM in iTunes to complete the unlock before you can use someone else's SIM.

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