SIM user is not able to login with hand held device

SIM user of particular store is not able to login with handhel device but able to login with terminal.
Please tell me whether it is configuration issue or data issue.

You can check whether password is expired or not. Is it same login details used for SIM GUI? If so, are you able to login to GUI.

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  • Integration with hand held devices

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    Hi,
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    Hi,
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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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