Similar to other, installed the new update, all kinds of problems.

Did the uninstall, reinstall multiple times.  Itunes now freezes, locks up my computer and I have to cold boot to shut my PC down.  Now what?

Hi willibphx,
Thanks for visiting Apple Support Communities.
If you did not already, I recommend completely removing and reinstalling iTunes and all of its related components using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy

Similar Messages

  • Having problems with ipad mini and Siri. Works sporadically, will work once and then the second time not. Worked all the time with the original Mailbox app. Then started doing the same thing when I installed the new update so wondering if it is software?

    Having problems with ipad mini and Siri. Works sporadically, will work once and then the second time not. Worked all the time with the original Mailbox app. Then started doing the same thing when I installed the new update so wondering if it is software?

    Hi,
    I have the check box on a second Partition  but not on the Time Machine one
    I forget what I did now to get this called "Recovery HD"
    For the rest try https://discussions.apple.com/docs/DOC-4055  User Tip that links to Pondini's work on Time Machine.
    10:17 pm      Friday; May 2, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • I can not install new update in Photoshop CC, does any one know, how I can install the new update?

    I can not install new update in Photoshop CC, does any one know, how I can install the new update?
    Photoshop CC show me, if I look on "Help" -> Update, there is no update. But my actual license is very old....
    I tried it, to do it manual. But there is also some problem.

    totally agree.  at this point i could care less if "apple" supports it.  i'm not renting my ipod touch, it's mine.  i paid for it.  and i'm not asking to do anything illegal with it, all i want is to get rid of this POS ios6 and get back to being able to use my ipod touch the way it was before...working. 

  • I have tried to install the new update and...

    I have tried to install the new update and i have lost everything on my phone and just asks to plug into itunes. I have finally downloaded the new update and I now have nothing on my phone no apps no nothing even tho it was restored from the back up i did yesterday? Any ideas how to resolve this without downloading everything again. I have the Iphone 4s 64GB which was full (so a LOT on there)

    What were you backing up to? Your computer or iCloud?  All of your apps and media should already be in the iTunes library on your computer. You should just be able to re-sync them if all else fails.

  • Why will airplay not work from my desktop to apple tv after I installed the new update?

    After I installed the new Updates to Itunes, I can no longer use airplay from my desktop to my Apple TV, it goes orange and says it does not work. Please help! They are both on the same network and Apple TV has been updated.

    Figured it out, you have to add a port!

  • HT4623 my iPhone 5 doesnt want to activate after i installed the new update. what should i do?

    my iPhone 5 doesnt want to activate after i installed the new update. what should i do?

    The authentication/activation servers are being hammered today due to iOS7.  Wait.

  • HT4528 I installed the new update and it is frozen with a picture of the charger head, an arrow pointing to a iTunes image. How do I get my phone to work properly?

    I installed the new update and it is frozen with a picture of the charger head, and an arrow pointing to a iTunes icon. How do I get my phone to work properly?

    What happened when you tried to restore and update the iPod?

  • HT201210 I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

    I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

    Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.

  • Whatsapp is not working since I installed the new update. HELPPP!

    I installed the new update for whatsapp and now it won't open anymore, what do I do?

    http://www.whatsapp.com/contact/

  • I cannot install the new update iOS 8.2 on my husban'd Iphone 4S

    I cannot install the new update iOS 8.2 on my husban'd Iphone 4S.
    I hit "Install Now"
    "Agree" to the terms
    And then it does nothing, but freezes up. I swipe away the page to try again with the same results over and over.
    Solutions I have tried:
    I also have connected to iTunes, to download the new software, and no luck!
    A system reboot by powering the phone off does not work. There is plenty of free space on his phone.
    On the other hand, My Iphone 4S updated no problem doing exactly what it is suppose to do with updates.
    So any help would be appreciated.

    Try resetting the device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Slide to Unlock screen redisplays, hook the device up to iTunes, make sure that your husband's Apple/iTunes/iCloud ID is signed on to iTunes, then try the update again.
    Cheers,
    GB

  • Since I installed the new update on my apple tv, itunes logo appears...

    Since I installed the new update on my apple tv, itunes logo appears and a white wire connecting it to the apple tv. The apple tv is no longer able to connect to Itunes? Yet everything is up to date.

    The update did not install properly and the ATV is in recovery mode.
    Connect it to a computer via a microUSB cable and restore it.

  • When I have installed updates in the past, I have always lost my bookmarks. Why does this happen? I want to install the new update but I am afraid of losing my bookmarks again. What can I do about this?

    When I have installed updates for Firefox in the past, I have always lost my bookmarks. Why does this happen and is there a way to avoid it? I want to install the new update for Firefox but I am afraid of losing my bookmarks again. What can I do about this?

    Welcome to Apple Support Communities
    Do not worry. Hold Sleep (the button you have at the top of the phone) and Home buttons at the same time until your phone restarts, and then try installing the iOS update again.

  • Trying to install the new update and it kept saying runtime error and now my itunes has dissapeared from my computer.  All my music is gone!How do i get it back?

    trying to do the new update. it said runtime error``     and now my itunes is empty on my computer,  where/how do I get my music and playlists back?

    See Empty/corrupt library after upgrade/crash.
    tt2

  • I can not install the new update for itouns

    i am trying to install the last update of itunes and each time i do this is what is comes up as
    There i a problem with this windows installer package a program required for this install to complete could not be run contact your support personnelo or package vendor
    can someone help my with this
    thanks

    There i a problem with this windows installer package a program required for this install to complete could not be run contact your support personnelo or package vendor
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • What is the deal with Firefox? I keep installing the new update, it restarts, and then it tells me I need to install the same update?

    This is happening on my Mac, my husband's Mac at work, and his Apple laptop. What is the deal?

    If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox application and save the disk image file to the desktop
    *Firefox 37.0.2: https://www.mozilla.org/en-US/firefox/all/
    *Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
    *Install the new version that you have downloaded
    *https://support.mozilla.org/kb/Installing+Firefox+on+Mac
    Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    Make sure that Firefox gets installed properly.
    Open the Firefox disk image file and drag the Firefox program into the Applications folder on your hard drive.
    You shouldn't double-click the Firefox application to run it from the disk image, but instead drag it out of the DMG folder.
    *http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
    *https://support.mozilla.org/kb/Installing+Firefox+on+Mac

Maybe you are looking for

  • Mail crashes at startup EVERY time

    Hi, I'm in the process of switching from entourage and mail 3 is working fine. Mail 2.1.X is not working at all. Every time it starts up, it crashes. In rare cases it'll open for about 10 seconds and then crash. Here is what I've done to troubleshoot

  • VPRS Cost error at the time of billing

    Hi , When iam creating billing document , system is throwing the below error message (WHEN IAM TRYING TO RELEASE TO ACCOUNTING SYSTEM SHOWING THE BELOW MESSAGE) {_"BALENCE IN TRANSACTION CURRENCY"_ DIAGNOSIS - A BALENCE HAS OCCURED IN TRANSACTION CUR

  • ED values not flowing in Excise Invoice

    All excise settings are done. Commercial invoice (billing doc type F2) is coming correctly with proper Excise duty and cess values.But In excise invoice created in reference to the commercial invoice these values (BED, Cess) are not flowing but mater

  • HELP ME T23 does not boot anymore after installing a Lenovo update. Any idea?

    Hi, I installed the updates and later I shut down the laptop as requested. Later that day I wanted to start it again but nothing happend other than the little round green light next to the switch button goes on. The monitor stays black. I removed the

  • Using "Mail document" from within Preview

    I noticed that when in Preview if I attempt to use the "Mail document" function under the "File" menu the Preview document does not get attached to the new Mail document. To enable this function I must go to the print menu, scroll down to "Mail docum