Simple pass not working - It was working fine till today morning

I am having a "HP ENVY 15t-j100 Select Edition CTO Notebook PC " . Simple pass was working fine till today morning now all of a sudden it is showing an error message "Sensor not connected.Please connect sensor and try again" .
I tried the maximum methods for troubleshooting like uninstalling and reinstalling driver , software , updating them  any many others.
the finger print sensor is working during log in and other occasions. but simple pass is not working.
My OS is Windows 8.1 (64 bit)
Kindly resolute my problem as soon as possible. Thank You
E-mail Id : [edited phone and email by moderator]

Hi @Annamalai007 
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see that your Simplepass was working until this morning when  it was not.  You have uninstalled and reinstalled software and updated the drivers but no change.
Was there any updates installed?
Have you tried dong a restore back to when it was all working?  HP PCs - Using Microsoft System Restore (Windows 8)
Next I would do a Refresh Your PC to Resolve Problems (Windows 8).
If the issue still remains I suggest you do a recovery back to factory.  HP PCs - Performing an HP System Recovery (Windows 8) .  During the recovery process you will notice an option to backup your personal files to prevent data loss.  If you have not recently done one I suggest you do one now.
HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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