Simple pass not working with Chrome

I've seen this posted numerous times (some posts going back to 2012) and I have yet to see an answer that works. I just bought a windows 7 machine with simple pass. Simple pass simply does not work with chrome. The only time it works is when I log on to windows itself. Everything is new and up to date, and simple pass is configured correctly.
This is one of the reasons why I bought this machine, and it just doesn't work. Can someone, anyone, tell me how to make it work?

It does work with IE Explorer but I have to use Chrome for work

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Simple Pass Not Working with Chrome Version 42.0.2311.90 m

SimplePass stopped working today. I noticed a while ago that I no longer had to manually add the Website Logon extension anymore. A small window popped up with a warning about using developer extensions and SimplePass worked. Website Logon extension is enabled, but SimplePass isn't working.
Does anyone know I can fix this? Many thanks in advance.
As a last resort, I have gone back to a previous restore point. Now SimplePass is working. However, I would still like resolution as I expect to encounter this problem again with other updates, etc. Can someone tell me what Windows Update may have caused the problem so I can not apply that particular update?
Thanks again.

Hi @mellman ,
Welcome to the HP Support Community! I hope you enjoy your time with us.
I see that you are having a problem with SimplePass not working with Chrome. This has been a problem for a while now as Google Chrome made some changes about what extensions are available from their webstore and how they work. You can try the steps in this HP Forums post to see if that fixes the issue for you.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HP Simple Pass not working with Microsoft Edge in Windows 10

I up graded to windows 10 and now I find that HP Simple Pass does not work with Microsoft Edge, despite the fact that it continues to work with the windows 10 sign in.Would appreciate any thoughts on how to fix HP Simple Pass to work with Microsoft Edge. Thank you

I got an answer here:http://h30492.www3.hp.com/t5/Notebook-Betriebssysteme-und-Software/SimplePass-und-Edge/m-p/363610#M34997 Edge doesn't support that kind of plugins at the moment, MS is working on it.

Hp Simple Pass Not working with Bank Accounts?

Hi,
I bought the HP Envy Touvhsmart j-158ca, but i am having lots of trouble using this for loging into my bank accounts ( TD Canada Trust, Scotia Bank, Bank of Montreal..., any bank...). I cannot login to these banks at all. I contacte the Hp department, they asked me to perform a driver update, BIOS update, REcovery, Unistall/Reinstall Simple Pass,....... Has HP downgraded its new fingerprint reader from Digital Persona? The old Digital Persona used to login to any of these bank accounts flawlesssly, but now, its impossible with the new Simple Pass.
Can someone confirm if HP has really downgraded its finger print reader.
I want to return this laptop now, because this simple pass doesnt work anymore! for banks!.

I got an answer here:http://h30492.www3.hp.com/t5/Notebook-Betriebssysteme-und-Software/SimplePass-und-Edge/m-p/363610#M34997 Edge doesn't support that kind of plugins at the moment, MS is working on it.

Simple Pass not working with Windows 7 Premium

I have a Pavillion Notebook, model dv6-6b51sa running Windows 7 Home Premium 64bit O/S
For some time now my Simple Pass has not worked. I have uninstalled and reinstalled the programme but to no avail. I have read several posts to the community here and have tried just about all recommendations including; hard reset, system restore (in case it had anything to do with Windows updates) a BIOS update and shutting down and rebooting after each process.
Now, having reinstalled Simple Pass (from the HP Support website) , biometric devices do not even feature in Device Manager!
Can anyone kindly offer me assistance?

Hi @tagl
Welcome to HP Forums! I will be happy to help with the SimplePass problem you are experiencing. The fact you are missing a biometric device in your Device Manager would be a problem because for it to work you need the software and the accompanying biometric device. Here is the Validity Fingerprint Sensor Driver, install that and then see if you are able to use your fingerprint reader.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HP Simple Pass not working with Windows 8.1 64bit

I had been using HP Simple Pass with my HP ENVY dv 6 64-bit (Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz). Now with installation of some updates during last few weeks, the HP Simple Pass is not working. I have downloaded sp61399 package and reinstalled the software but at the time of registering finger, it says "it looks you're having some trouble. Do you want to try again" I have tried again and again but the result is same. I also downloaded "HP SimplePass_V6.0.100.276.msi" and tried to install it but its install never completes and is terminated asking for another file in the middle. Please let me know how I can get rid of this problem?

Hello , Welcome back to the HP Support Forums! I came across your post about the HP Simple Pass, and wanted to assist you! You can always try using System Restore, to set your notebook back to a previous working state. Also, please review the following documents, as they may help to resolve the issue for you:HP Notebook PCs - Cannot Logon to Windows with SimplePass Fingerprint ReaderHP Notebook PCs - Troubleshooting a Fingerprint Reader (Windows 8) Please let me know if this information was helpful by clicking the thumbs up below.
Regards!

HP Simple Pass not working with fingerprint snanner

I have just purchased a new laptop namely the HP Envy 17. One of the primary reasons for me aquiring this product as apposed to other similar products was due to the built in fingerprint scanner. You can imgine my disbelief when i now discover that the windows version 8.1 pre-loaded on this unit doesnt work with the scanner or the built in scanner sofeware HP Simple Pass.
Can anyone assist with a simple fix as this has really blurred my perception of HP products as a whole.
Thanks

Hello @BJordaan,
Welcome to the HP Forums.
It appears that the HP Simplepass isn't working correctly for you. I will try to assist you with this.
Start by making sure all updates have been completed on the notebook.
After that try this document: Troubleshooting a Fingerprint Reader (Windows 8).
I will also provide this document: Using HP SimplePass Fingerprint Reader (Windows 8).
Let me know how this goes.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Simple pass not working windows 10

simple pass not working, does not recognise windows password at start to gain access to system, no flashing light, driversin software only go to windows 8.1.How do I reset the lot or reinstall simple pass?

I have an HP Elitebook 8760W. I cannot get Simplepass or Windows Hello to recognize my Validity VFM-471 fingerprint reader. I'm not sure I have the right driver installed for the Validity hardware. Could someone please point me to a link for the proper Win 8.1 driver? I'm trying to make this work on Windows Pro 64 Bit. I have tried everything to make this work. Both Simplepass and Window Hello recognize the fingerprint read while I'm setting it up, but when rebooting and trying to log in with the fingerprint function - it doesn't act like it is even working. I've tried all of the suggestions on the instructions to no avail. The Laptop works just fine without the fingerprint scanner, and I guess I can live without it, but I've been used to using it on Windows 7 for so long, I'd like to have it working agian. Any suggestions or hellp would be greatly appreciated. Thanks in advance.

Simple pass not working - It was working fine till today morning

I am having a "HP ENVY 15t-j100 Select Edition CTO Notebook PC " . Simple pass was working fine till today morning now all of a sudden it is showing an error message "Sensor not connected.Please connect sensor and try again" .
I tried the maximum methods for troubleshooting like uninstalling and reinstalling driver , software , updating them any many others.
the finger print sensor is working during log in and other occasions. but simple pass is not working.
My OS is Windows 8.1 (64 bit)
Kindly resolute my problem as soon as possible. Thank You
E-mail Id : [edited phone and email by moderator]

Hi @Annamalai007
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see that your Simplepass was working until this morning when it was not. You have uninstalled and reinstalled software and updated the drivers but no change.
Was there any updates installed?
Have you tried dong a restore back to when it was all working? HP PCs - Using Microsoft System Restore (Windows 8)
Next I would do a Refresh Your PC to Resolve Problems (Windows 8).
If the issue still remains I suggest you do a recovery back to factory. HP PCs - Performing an HP System Recovery (Windows 8) . During the recovery process you will notice an option to backup your personal files to prevent data loss. If you have not recently done one I suggest you do one now.
HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Simple pass not working

sir
my mother board replaced amd board to intelboard.
After changed my beats audio and Hp simple pass fingure print not working. kindly give me any solution.

@Siludv6
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Hp simple pass not compatible with ff 4.0

with ff 3+ my finger swipe for simple pass worked beautifully. Once I updated to ff 4.0 it no longer registers. I get error messages about not being linked and then ff glitches and has to be restarted. It works fine on my int explorer or other browsers.

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

Simple pass not working - Win 10 Preview

Hi, Simple pass is not working on Windows 10. When I load it up it says that I seem to have some trouble - do you want to try again... but I don't get any further... trying the Win 10 Preview log in (PC Settings) with finger print gives an error.  I saw : http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/HP-SimplePass-Identity-Protection-Validity-fingerprint-and/m-p/742013 but it was for Win 7.    Is there something I can do to get finger print working ? my laptop is : HP Pavilion DV6 6053ea

aindriu80  Which Validty Sensor Driver version are you running in your Device Manager? Validity Sensor Driver Version Information Control Panel > set icon view > Device Manager >Open category Biometric Devices > Right-Click on Validity Sensor Driver >Properties > tab Driver > check Driver Version ============================================================== Although nothing is certain, and I am not yet running Windows 10, I can offer the following: IF you are running at least Valdity Sensor Version 4.3.0.205.0,then you might be able to switch over to Series 8 HP SimplePass. You will lose all your existing Webcard passwords -- this Series / version program is NOT compatible with Series 6 (previous) versions of HP SimplePass. =============================================================== If you were really running Digital Persona on your older notebook with Windows 7, then I do not have a solution using the onboard fingerprint hardware on that notebook.  The problem...In almost every case, the older Validity Sensor Driver (V2.x) that run on older notebooks with Digital Persona software do not support SimplePass because the Validity Driver cannot be updated to the minimum required to suppport HP SimplePass program.   The Digital Persona program does not run on Windows 8.x.. You have to be able to change the driver AND the program on which the driver depends. It is a case of "you cannot get there from here".  You could purchase a Softex USB Mini-fingerprint Reader that MIGHT work with Windows 10 and then Windows 10 MIGHT work with the Series 8 HP SimplePass program. If you are interested in either of the above, see:Instructions to Upgrade HP SimplePass  Click the Kudos Thumbs-Up to show you appreciate the help.Click Accept as Solution when the Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.

Apex 5 not working with Chrome, works perfectly with firefox.

Hi All,
So after a few days of trying to upgrade my 4.2 PDB to 5.0. Finally, Success.
I have encountered a new issue.
Apex works fine under Firefox, but the same cannotbe said for google chrome. Even though I can log in via chrome, certain things do not work.
For example.
When I click on my username for the account menu in the top right corner, nothing happens with chrome (see image1).
When I do the same exact thing under Firefox, I get the drop down account menu as intended. (see image2)
I am a linux user, so at first I thought maybe it was something related to chrome with Linux.
Then I thought maybe it was some sort of caching issue, so i cleared my cache and all temp files.
Finally, I checked the chrome vs firefox comparison on 3 different PC's. 1 linux, 1 Windows 8.
When I use Apex via Firefox, I have not bumped into a single bug, I was able to test it thoroughly to make sure desiger and all features worked without an issue.
Under chrome, some things work, others do not.
Another example of something that doesnt work under chrome. When I get an authentication error, the countdown timer (please wait 5 seconds) does not count down nor disappear after 5 seconds. Under firefox, works. This can be said for an assortment of buttons, links, drop down menus.
Has anyone bumped into this? Anyone successfully using apex5 via chrome?
Thanks in advance,
John T.
image1
image2

Hi John,
based on the error message that almost looks like that our desktop.min.js library didn't load. Can you please try the following.
1) On the page where you see that error, click the Hamburger icon in the top right corner and select 'More tools' -> View Source.
2) In the HTML source displayed, search for desktop.min.js (use Ctrl+F) and click on that link of the file. desktop.min.js should be right before wwv_flow.js_messages.
Does it show the source of the file?
If that works, can you do the same for jquery-2.1.3.min.js right before desktop.min.js.
Regards
Patrick
Member of the APEX development team
My Blog: http://www.inside-oracle-apex.com
APEX Plug-Ins: http://apex.oracle.com/plugins
Twitter: http://www.twitter.com/patrickwolf

Link to an Excel file not working with chrome but working with IE

Hi,
I have used following code to create a link to an excel file so that my users can access it... it's working fine with firefox and IE, but not with chrome browser
Report link
please advice

Hi,
I did look your sample.
Did you read link I did post?
>
Links to local files on pages that were retrieved via HTTP(S) are deliberately disabled in Mozilla/Firefox, because they can be a security risk, and have been used in attacks in the past.
>
Regards,
Jari
http://dbswh.webhop.net/dbswh/f?p=BLOG:HOME:0

HP Simple Pass not working correctly

When I first bought my HP Envy 15.6" Notebook the HP Simple Pass worked correctly. It would save my passwords and it would also log me in using my finger print. After a few altercations with updating and having to recover my laptop, HP Simple Pass constantly asks for my passwords, will never connect to servers, and has no finger print software anymore. All of my drivers are up to date. What do I need to do to fix this problem?

Get your full Model number or Product number from the Service Tag attached to bottom of laptop (may be under battery)
How Do I Find My Model Number or Product Number
Once you have the info, use the button at top of this page titled "Support", then click "Download drivers" from the menu. Enter your Product Number. After entering PN click 'Go". On the next page use the dropdown menu to select your Operating System, click Next. A list will populate with drivers/software. Get the latest Validity Driver and SimplePass Software.
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Simple pass not working with Chrome

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