Simple Question - Volume on emails/text messages

How do I turn on the volume for emails or text messages?  I get the messages, but I can't hear anything.  Is there something I need to turn on?

byrnsllr wrote:
I KNOW where the volume is on the side.  For some reason I can't hear messages with sound.  Is there somewhere on the phone where I need to turn the volume on for messages?  Or is there possibly something wrong with my phone?
I was just trying to make sure your volume was not turned down.  No offense intended. 
Do you have sound with music files? ringers?  Is the audible part of the message sent as an attachment?  As Ozberry said, emails and sms texts are to be read so I'm presuming people are sending you audible attachments.  If that is the case, are the attachments in a format that is supported by BB?    See  Unable to open attachments  and   Media types supported on the BB Smartphone
You can also try this:
Go to options, status. I want you to type the word test.
There isn't a place to enter it on the screen, just type it.
You will now be in device self test. Run the tests and
see if you get a failure at the speaker tests.
The other option could be what crackerjack suggested and that would be to visit your carrier to see if it is a hardware issue.
Let us know how it goes.
IrwinII
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