Simple shape in white not printing

I've never seen this before. I have a simple white shape with a logo on top.
The shape itself sits on a coloured background.
So far I only used this in a document and exported it as a pdf.
But today I had to print the document and now it turns out it doensn't
print the shape. I did a few tests in ID and AI. When I colour the shape
any other colour then white it prints but as soon I colour it back to white
the shape doesn't print anymore. I have a native postscript 3 printer.
What on earth could be wrong?
AI CS5.5
ID CS5.5

You might be interested in a plug-in called WhiteOP2KO (White Overprint To Knockout), from www.worker72a.com, that checks for White overprint in CMYK documents. They offer several versions with varying features (a free version that checks and puts up a findings dialog, a slightly less than free version that checks but doesn't say anything unless it finds something, and then a more full featured version that can actually fix problems).
No connection; just a satisfied user.

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Hi,
Quick answer: can't - it supports the following list (page #164 of its manual):
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Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)
The closet one is C6.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Envy 5530 & Windows 8.1 : Does not print the whole document

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I have been an loyal HP customer since the orginal laserjet in the early 90s and then many inkjets from HP after that.
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Hi Atlanta90210,
We appreciate your brand loyalty, and I'm very sorry for the frustration this has caused.
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I know this is not the answer you were hoping to receive, but I do hope it was helpful.
I'd be happy to help you with any other questions or concerns.
-- ReverseTalk
I work on behalf of HP.
Click the thumbs up + button if I have helped you. Mark Accepted Solution if I solved your inquiry.

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You're taking a rather large loss on a new computer and spending the money on another one to fix one issue on an obscure piece of hardware? Do this instead.
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L.

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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function(){return A.apply(null,[this].concat($A(arguments)))}
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I have a BW logo created in Illustrator that contains shapes and outlined type. When I reverse the black and white sections of the logo -- in order to make a reverse logo to run on top of a black background -- several portions no longer print. As in not not even showing up in my print settings viewer and not showing up on the paper.
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--Sarah

>Scott, thank you. You are a bloody genius.
(spit take soda on monitor and try to prevent myself from falling out of chair) ;)
[no insult is intended Sarah, Scott knows I'm kidding]

Simple shape in white not printing

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