Simulation-failure captions won't display

The failure captions won't disply in a simulation, only the hint caption. I removed other interacitve buttons and it still doesn't work.

I've created a simple project that recreates this issue, with hopes that someone here or someone from the Captivate team can take a look and see if I'm missing something, or acknowledge as a bug.
http://www.eternal-visions.com/FailureCap.cptx.zip
If you test the project, as is, the failure captions will not work. If you uncheck the "remain on top" box of the smart shape button on slide 1.. failure caps return. But, then the smart shape gets burried under other objects.
Thanks for your time.

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Closed captioning won't display in html/swf

I have embedded a swf file in html. The closed captioning displays when I view the .swf file and when I view the Flash published html. However, when I view the fully created Web page, the closed captioning won't display. Does anyone have any ideas?
Specs:
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The .f4v is imported into a Flash CS4 framework.
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Oddly enough, I played with the placement of the captioning file to get this to work. While all the other resource files associated with this project needed to remain in the original locations when I embedded my Flash within the html, this file needed to be in the same folder as the base html code for some reason. I hope this helps someone else down the road.

Failure captions don't display in Edit View.

I used to be able to see my halored failure captions when in Edit View, but suddenly, they no longer display. If I preview my project and see that the failure caption needs to be changed in some way (e.g., the size needs to be changed so that the text wraps more appropriately, the caption needs to be moved closer to the object it is supposed to be pointing to), the only way I can see where the failure caption is is to click in the vicinity of where I think it is so the handles are revealed or click the button it is associated with in the timeline. Neither the text or the halored shape/color displays. I have to right click on the selection and choose Edit Text to see the text, but when I try to resize the shape, the text disappears again. I can move the caption to where I think it should be, but I can't tell if I've put it in the right place until I preview the project again because I can't see it on the Edit View screen.

I found the answer to my own question! The image file was covering the failure captions. When I moved the image file to the bottom of the Timeline, I was able to see the failure captions.

Cp6 - Building assessment type simulations - failure caption occurs too soon!

Greetings and happy day before the end of the world.
Assuming that life will exist (in its current form) after Friday, I've got a job to do so, here is my question.
I am building assessment simulations and I am wondering if there is an easy way to either default or change the number of guesses the learner can make *before* they see the failure caption.
Currently the default in Captivate 5.5 (simulations are recorded in version 5.5 and then published in version 6) is that the failure caption appears immediately after the learner clicks on the incorrect area.
Can this be changed so that the learner is able to click twice before they see the failure caption?
The hint caption is useless because it only appears when the learner hovers over the correct location. Is there something I am missing? But remember, time is money, so the effort to make this change, either during the recording (as a default change) or in post editing must be simple and quick, otherwise it isn't worth it.
Thank you
.... hmm, I think everyone is on holidays. :-) Stay safe and happy all!

Greetings and happy day before the end of the world.
Assuming that life will exist (in its current form) after Friday, I've got a job to do so, here is my question.
I am building assessment simulations and I am wondering if there is an easy way to either default or change the number of guesses the learner can make *before* they see the failure caption.
Currently the default in Captivate 5.5 (simulations are recorded in version 5.5 and then published in version 6) is that the failure caption appears immediately after the learner clicks on the incorrect area.
Can this be changed so that the learner is able to click twice before they see the failure caption?
The hint caption is useless because it only appears when the learner hovers over the correct location. Is there something I am missing? But remember, time is money, so the effort to make this change, either during the recording (as a default change) or in post editing must be simple and quick, otherwise it isn't worth it.
Thank you
.... hmm, I think everyone is on holidays. :-) Stay safe and happy all!

Captivate 8 Failure Captions Glossary Widget

I've run into some apparent conflicts between the Glossary Widget and click box and button failure captions in Captivate 8.
The course uses the Captivate Glossary widget, which is placed on Screen 1 and set to "not visible", unless the user reveals it.
A button is available on Screen 2 and ff. for revealing the Glossary. It calls an Advanced Action whose main item is "Show the Glossary widget".
Later in the course there is a practice activity based on a software simulation. A scenario is provided and the user is asked what they should do next? There is a click box for the user to click, and a failure caption is supposed to appear if the user clicks in the wrong place. (Hint and Success captions are turned off.)
Here are the problems I'm having:
The button for opening the Glossary on Screen 2 was originally set to display for the rest of the project (i.e. on every screen starting from Screen 2). With that setting, the click boxes in the practice activity still work, but failure captions do not appear. If I turn off the "display for the rest of the project" setting, put a separate Glossary button on each screen, and send it to the bottom of the timeline, the failure captions begin working again. This is a big hassle that I would prefer to avoid, but obviously I will do it if necessary.
However, even with one Glossary button per screen, the failure captions work only if you never reveal the Glossary widget. If you actually reveal the Glossary widget, the failure captions no longer display, although as I said the click boxes continue to work in other respects. I tried changing out the click boxes for buttons that did the same job, but the same problem exists.
Has anyone experienced conflicts between widgets and click boxes? Any suggestions for how I might tackle this problem?
Thank you!
David

Right now the click boxes are set for infinite attempts. Other properties include:
Pause project until user clicks
Hand cursor on
Go to next slide on success
Show failure caption
Those properties all work except "Show failure caption". I've played with number of attempts and different caption types but to no avail.
RE: the Glossary versus the button that reveals the Glossary: you may be right that the Glossary per se is not causing the conflict, but I can't really tell. The button calls an advanced action with three steps:
Pause the project
Show the Glossary widget
Show a Close button for closing the Glossary widget (this is actually a SmartShape that's being treated as a button)
This Close button also calls a simple advanced action:
Hide the Glossary widget
Hide the Close button
Continue the project
I appreciate the time you took to respond to my posting!

How can I display the failure caption with click box when using function keys to navigate a sim?

I am using the keyboard function keys to navigate a simulation using Click Boxes. For instance, F7 advances the simulation to the next screen, but if the learner selects F5, a failure caption displays. I have tried deleting and re-entering the click box, placing the click box at the top of the timeline levels, starting the click box at 0 and 0.5, making the click box visible and invisible, and make the click box the entire size of the screen.

Well, I guess that's that. Thanks for replying, I do appreciate it or else I would have been trying for days, wasting all sorts of time.
Until we meet again,
James

Why is the click box Failure Caption Display property disabled?

Slide is 10 sec long. Click box appears at 7 sec, display to end, pause for response and failure caption, 2 attempts allowed before continuing.
Failure caption > Properties > Display time is disabled--and set to 10 sec.
Only want 3 sec with fade in and out 0.5 sec.
This in the only one of the entire collection of failure captions doing this. While I "fixed" the slide by just deleting this one and re-doing what works, I want to know why I could not access or edit the Display time.
Thanks.

I expected the failure caption to last 3 sec (since that was the default for all the failure captions to begin with). There are only 2 attempts allowed before proceeding to next slide.
So, Here's what was expected. Slide opens. Text caption must be read, then an instruction given. At 7 seconds the click box becomes active. the failure caption should be 3 sec duration with fade in and out set to .5 sec each. So if the viewer clicks inaccurately, the failure caption appears for as long as 3 seconds waiting for a response. Respond incorrectly again, the failure appears again for 3 sec then the project moves on to the next slide. If the viewer doesn't click, the slide just waits without generating a failure caption.
However, I don't know how the failure caption got set to 10 sec and I usually can modify the duration. The problem is that the duration property is disabled/not available to edit/not like the rest of the captions in the entire project. How do I activate it?

Suggestion: Click Box needs option to display success/failure caption until next click

As it stands right now, if I want to put several click boxes on a page and have the success captions for each appear in the same location, I can only set the success/failure caption to display for a limited amount of time. That is the only way to make the text disappear from the screen. The problem is, I want to have several different click boxes. When the user clicks, the success caption should display. Then the user shoudl be able to click on another click box and have the success caption for that appear in the same location. The problem is the success caption from the previous click box may still be displayed (depending on how long it was set to display for). There really needs to be an option to select that says display until next click. It does no good to guess how long a user will want to read the success/failure text before they decide to click on another text box.
You have the same problem with audio. As it is right now, a user can click on several click boxes and have several different audio tracks playing simultaneously. There needs to be an option to disable the first audio track upon clicking the next click box.
I can't believe this problem hasn't been fixed before this. It is a very annoying problem. I never had half the problems I have with Captivate, when I used Authorware. If there is some kind of work-around I'd like to know what it is.

My suggestion would be that you think a little further outside the box to solve this 'issue'.
It appears to me that you want to display information in captions that appear and disappear based on user interaction, correct? AND you also want audio to play at the same time, but you don't want more than one audio track to play, correct?
To achieve what you want requires at least two separate mouse events. One event triggers the caption and audio to appear. The other must trigger any previous captions to disappear and immediately shut off their audio. Since you don't know which of your objects will be the first one interacted with by the user, all of them must be set up to check for any previously invoked captions and audio before turning on their own caption and audio.
Now all of this CAN be done using Captivate's variables and advanced actions. But there IS a much simpler solution staring you in the face. Why is it essential that all of this MUST happen with mouse clicks? Why not use mouse overs events instead?
Captivate provides rollover caption and rollover image objects for which you can attach audio to the object that appears on rollover. These objects have two mouse events (rollover and rollout). Rollover triggers the caption to appear so that the text displays and it's audio plays, while the rollout triggers the caption to disappear and automatically shut off the audio. This means that the user merely needs to move their mouse around the screen rolling over the hot spots to see information and hear audio. And if you just place a click box or button on the slide to pause the playhead, your user can spend as much time as they want reviewing the content before moving on. You don't have to worry about rewinding the playhead with Advanced Actions because clicks on your content objects would resume play.
These rollover objects can be set up in seconds with audio attached. I'm surprised more Captivate authors don't use them given how easy they are to apply in comparison to other click-driven solutions using Advanced Actions.

Failure Caption not showing in playback

The Failure Caption is not showing for me when I record a
demo/simulation manually. I selected the Failure Caption check box
for the click box options and entered caption text, but when you
click outside of the click box area nothing displays when
publsihed. It shows if I use the auto recording option but I don't
like the way it displays the images in sequence for the application
I'm recording against so I end up needing to take manual captures
which presents the feedback problem again.

Try moving the click box to the top layer of the slide. That
usually works for me for some odd reason.

Slide Audio and Failure caption aduio plays at same time

I have tried to read the many postings before I submitted
this question. I am sorry if I am still not getting it.
I have created a simulation and I am having trouble pausing
the audio when the user clicks too soon (before the slide audio
stops). When I am testing I will click the wrong area at the time
the audio asks the user to click. (Basically I am clicking too soon
on purpose just as some users might do.) When I click too soon in
the wrong area the 'Failure' caption appears with audio. That is
exactly what I want to happen. But the audio for the slide
continues so I have two audios now playing at the same time. I am
sure it is due to my option settings but which one?
I have a slide with audio that plays for the entire length of
the slide (7.7 secs).
I have one click box on the slide set to 'Continue' on
success. Displays for 4 seconds. Appears on the timeline at 3.7
seconds and lasts for the duration of the slide. The click box has
the following options selected: 'Failure' , 'Stop slide audio when
clicked' , 'Pause project until user clicks' , 'Pause for
success/failure captions'.
The 'Failure' caption options are set to display for 5.6
seconds (the client wanted audio instructions to guide the user
when the user had the wrong response). The Transition is set to
'Fade in and out'. Both 'In' and 'Out' are set to .5 seconds.
How do I get the Slide Audio to stop? It does not have to
resume just stop.
Thank you,
C

Hi there C
Firstly, apologies for the slow response, but, speaking for
myself, I tend to not answer questions where I am not comfortable
in giving the right answer. However, your plea for assitance has
dragged me out of my shell, so here goes:
My understanding is that on a click object, if you have
selected "stop slide audio on click", then that object will stop
the slide audio ONLY if the user clicks ON it. In other words, a
click anywhere else will bring up the failure caption if this is
set, BUT the slide audio will continue.
Now, to sail into totally uncharted territory, there are 2
things you could try/test:
Insert a click box over the whole slide that "continues on
success" but has your failure audio linked to it and enable the on
success caption, but edit it to show as a failure caption. In other
words, the user has clicked on this object incorrectly, therefore
they need to see and hear the failure of having not having chosen
the correct option. I would suggest that this click box displays
for the rest of the slide, but sits below your original box on the
timeline.
The second option is to set your original click box to
navigate to a duplicate slide on failure that does not contain the
slide audio, but is then set up as your "failure" slide with a
slide navigation back to the original slide after the audio has
completed. If you choose this option, then it might be a good idea
to have your failure text and audio include something like "let us
try again" as the original slide will start playing from scrarch
again.
Please let me know via this post if this helped or not!!
Luck
Andrew

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I have a project that was originally cp4, upconverted to cp5.5 Originally it had 48 questions in its quiz and I added two question slides. The original 48 all had the progress indicator. When the new two were added, the progress indicator caption would not show up on those two slides.
I went to quiz > quiz preferences > settings and it was indeed turned on. It was not a custom caption with variables.
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TEB is triggering a failure caption first

I'm using 5.0, I have a 54 slide program with a TEB on each page that the learner presses 'Tab' then validates and displays a failure (I already have seamless tabbing set to false on the htm)
Most of them work GREAT! , but a few are displaying the failure box before the text is typed in the TEB. I've replaced the TEB with new onse but have the same problem. I must be missing something?

Hi there
Unfortunately I can't think of a way to do it directly. But I can think of a way to sort of fudge it. You could set things up so that a successful action moves two slides ahead. And an unsuccessful action (which would generate a Failure caption normally) would move to the next slide. Stage the desired animation to play on that slide.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
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Is it possible to hide success/failure captions in the test, but make them available in the review?

Hi Everyone
I've got a 50 question, timed quiz and we want to disable the success and failure captions because they slow the students down, frankly, are kind of annoying. However, we want to allow the users to review the quiz after taking it. The problem is that the review feed back seems to use the success/failure object, so, when you review the quiz, you just see the questions with no feedback. Kind of pointless. Does anyone know of a way to disable (or remove) the success/failure captions in the quiz, while providing feedback in the quiz review?
Thanks

Hello,
For the moment a lot of people are still working with CP4, others have adopted CP5 already, so it helps if you mention the version you're using.
The feedback showed during review is in the Review area (you can see it in the slide on the stage). The message in this Review Area is not linked to the Correct/Incorrect/Incomplete messages you can show during answering the Questions. If you are using CP5 you can deactivate the Correct and Incomplete messages in the Quiz Properties panel, region Options. You cannot deactivate the Incorrect message. If the user answers correctly and the Correct caption is not there, the project will continue after clicking on the Submit button. However when the user answers incorrectly, the Incorrect message will appear however, instructing them to use 'Y' or click on the slide to continue.
During Review the user will see the Review Message, if you allowed Review (Quiz Preferences, Settings). The message showed is configured in the "Quiz Review Message' that you'll see in the Properties panel when the Review area is selected (or using the button 'Quiz Review Messages...' in the Quiz Preferences, Settings). If the user answered correctly, the message 'You answered this question correctly" (is indeed similar to the Correct caption). If the user answered incorrectly, his answer will be displayed and the correct answer (which is different from the Incorrect caption).
Hope this explains the difference. If you are using CP4, let me know and I'll try to explain the workflow in that UI.
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Error messages won't display - Captivate 3

My slides have click boxes with errors attached. Error options are set to Pause for Failure caption.
Click box is postioned on the TOP of the timeline, and should be active, with a caption too, once the voiceover finishes.
Caption and click box displays but when I intentionally click elsewhere the error will not display.
Blue buttons in the RHS panel execute javascript but have no pause and no options defined for them except display for rest of slide.
Appreciate any suggestions thanks.

No answers here and I am wondering why. I have read past discussions about "Failure captions not displaying" and have noted all
the suggestions but still have not been able to get them working.
Click box is the uppermost (top) item in the timeline...and they are positioned after the slide voiceover so I would have thought there was sufficient time for them to become active.
Getting a little desperate about how to fix this.
Happy to try anything.
Regards
Rumbles

Simulation-failure captions won't display

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