Simultaneous subscription and Skype credit

I use Skype extensively for business calls within the U.S. and also internationally during frequent trips abroad. I don't use international calling consistently enough to justify an international subscription but an unlimited subscription for U.S. calls would make sense. Can I have an unlimited U.S. subscription that automatically revert to using Skype credit when I try to call home from overseas?

nyuspa wrote:
Dear Skype employees,
I joined the Skype Community because that was the only way to contact you. on August 26th I subscribe for Russia 120 min And on September 26th I renewed the subscription For $5.49. After that I cancelled my Russia 120 min subscriptAfter I did not make any called after I renewed it. On my account says that I can continue to make calls until it expires on October 29th, 2013. However, when I am trying to make a call the system does not allow it to me, says that I don't have enough Skype Credit to call thi number.
I expect Skype either return money I paid for a subscription or restore Russia 120 min for mother month that I paiD and didn't use.
You can contact me through my email: [edited for privacy]
I think you may need to contact customer service regarding your concern. Just click the link below to see the instructions on how you can get in touch with the Support team ;
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Similar Messages

  • Subscriptions and Skype credit

    Hi Skype I am pondering on whether to buy a one year unlimited world subscription however I also have skype pay as you go credit right now how will it work ? How does it work and what will get deducted , is it possible to transfer my balance to subscription then pay u the rest of the balance?

    I am about to relocate and will be calling both landlines and mobiles in Australia, so this issue also seems to affect me.
    I want to buy the "unlimited landlines Australia" or "Unlimited World" subscriptions, plus the 400 minutes "mobiles & landlines Australia" subscription so I hope that in the year since your enquiry, Skype got smarter.

  • Active Subscription and Skype Number but unable to...

    I had a an active subscription and Skype number since September 2012, but I am unable to receive calls. The reason I purchased any this is so that I could receive calls that have forwarded to my cell phone.
    I have call forwarding activated. Before when I was just buying Skype credit monthly it forwarded perfectly.

    Having same issue what to do now? Is anybody there to solve this problem.
    Cant make calls but monet is taken from my bank account.order is also delivered. Plz help what to do
    .

  • How to pay for subscription by skype credit?

    How to pay for subscription by skype credit?
    Skype clearly states on its site that it is possible however the actual option is nowhere to be found.

    Hi,
    Did you try to choose Skype Credit as payment option?
    https://support.skype.com/en/faq/FA1781/How-can-I-pay-for-a-subscription
    If this option is not given and you have enough credit to cover subscription payment then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Get Subscription Using Skype Credit

    I am in Canada, trying to get the China 800min Subscription using my current Skype Credit (CAD$14.00), but i was transfering to the Chinese website all the time when i click Buy Now..
    Wondering is there any way to buy subscription using Skype Credit? 
    Thanks

    SkypeUserNL wrote:
    When I reactivate my skypenumber I do NOT get an icon where I can select Skype credit that I just paid for, just credit card options
    Hello
    Not all users can pay using Skype Credit. If the option isn't presented in the purchase flow it's not available to you.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Can't pay for my subscription from Skype credit?

    Hi everyone,
    I bought a subscription last month and paid with my debit card. I want to renew it now, but I do not want to use the card. I would like to pay from my skype credit. I tried to do this, but the system does not give me this option as a method of payment. Why is this so?
    Thank you in advance!

    mojeime wrote:
    I tried to do this, but the system does not give me this option as a method of payment. Why is this so?
    Hello
    Payment for Subscriptions using credit isn't available to all users. If the option isn't presented it means that it's not available to you.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Subscription for Skype Credit not showing

    Hello,
    I subscribed to skype credit before and then after one of the patches awhile back it shows me that I have no subscription but when I go to skype options it says I have auto recharge enabled. However, it doesn't recharge automatically when it falls under the credit threshold it set up; I have to do it manually. I've tried disabling then re-enabling auto recharge but it still shows "No subscription" on my skype window. Also, my CC is up to date and works when I manually recharge it
    Any advice on this?

    Hi,
    Subscriptions and auto-recharge are different things. Auto-recharge tops up your Skype Credit balance, subscriptions are prepaid packages that renew monthly, quarterly or annually.
    Based on your call history, you might be interested in the following subscriptions:
    http://www.skype.com/intl/en/prices/pay-monthly/#SA
    For comparison the rates when calling with Skype Credit:
    http://www.skype.com/intl/en/prices/payg-rates/#cc=SA

  • Why can't I pay for a subscription with Skype cred...

    I'm a little confused and want to purchase a monthly subscription through Skype, but when my credit was under a dollar, it wouldn't allow me to purchase it.  So, I recharged my credit.  Now, when I go to sign up for a subscription, it wants to charge my credit card again.  Why can't I use the credit that it just made me sign up for?  Can I purchase the monthly subscription and get a refund on my $14?  

    Hi Amber,
    Basically you can get a refund for your Skype Credit orders, but instead could you check if you can change payment method to Skype Credit as shown here: https://support.skype.com/en/faq/FA1781/How-can-I-pay-for-a-subscription
    You can't then you can make a refund request as shown here: https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Purchasing a subscription with Skype Credit

    Hello,
    I have over $100 in skype credit vouchers and do not see a way to use them for a yer long subscription or even a month long subscription.  Is this not possible?  

    I think it is not possible to convert credits to subscription or use them to purchase one.
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • Use of subscription when skype credit already ther...

    Hi, a quick one.
    I already had a skype credit of around $25 when I subcribed for a monthly subscription plan for calls on mobile phone from skype installed on PC. I want to know whether my skype credit will be exhausted for the calls or the minutes from subscription?
    Thanks

    Hi,
    Package will be used first. When you run out of minutes then cost will be covered by Skype Credit.
    Please also keep in mind that payment for subscription is taken 3 days before subscription ends.
    It means that if you run out of minutes after new order was delivered (basically within these 3 days), then your call will be also paid from Skype Credit.
    I hope it is clear
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • Account Hacked and Skype Credit used without knowl...

    Hello,
    My Skype account got hacked into and my Skype Credit was used to send SMSes to unknown numbers in China. I have changed my password and would like to get back my Skype Credit and the SMSes to the China numbers removed.

    Hi, Catarinarp, and welcome to the Community!
    First things, first: contact the company that issues your credit card to report fraudulent purchases and to ensure no other fraudulent purchases have been posted to your account.   Next, change your account password immediately.  Further, ensure your computer system or device operating system software updates are downloaded and installed; update the virus signature files and run your anti-virus software.
    To sort this out with Skype, you need to contact Skype Customer Service; here is a link: contact customer service
    Best regards,
    elainem77
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Subscriptions and Skype accessories

    I´ve been trying to find the answer to this question for almost two hours, maybe is simple but I couldn´t find it.
    Right now I have a subscription to call to my country (unlimited minutes) but I´m tired to use the computer.  Because of that, I decided to buy vonage and it has been working fine so far, however, I just found the ready skype phones in the accessories section of this page.
    My question is:
    If I continue with my subscription and I buy one of this phones, is it possible to call using this phone to my country under my subscription? What I read is that it is possible to make free skype to skype calls and low rates to landlines with these phones, but again, if I have a subscription to my country, this calls to my country will be covered by my subscription?
    Thanks

    i just have one quick questions how 2 u add another acct 2 skype 2 my original one

  • 1 year subscription and Skype asking for only 6 mo...

    I have a big prolem. I p have a subscription for one year  and they asking me for only 6 months.

    Hi and welcome to the Skype Community,
    Please check your purchase history and contact Skype customer service for any payment related questions.
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Subscription & Skype credit

    I have both monthly subscription and Skype credit. When I place a phone call how do I know it's using my subscription rate or Skype credit rate? Thank you.

    Make sure you have the latest Skype from http://www.skype.com/go/downloading
    When using latest Skype during call to landline/mobile it should say if call is covered by subscription or show rate/minute charge.
    Also your call history shows call costs: https://secure.skype.com/account/call-history
    If subscription covers your call then cost is 0
    Note: If you have a subscription then subscription is used instead of Skype Credit.
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Subscription payment for Skype Credit

    Hi,
    I wanted to pay for subscription from Skype Credit but I couldn't. I have enough money for it. All the time it shows me the form with bank card info after that I stoped.
    Help me, please.
    Thanks.

    Hello and welcome to the Skype Community.
    SkypePro was the forerunner of Subscriptions and was discontinued except for existing subscribers of which you were one so you were receiving the service.
    Effectively SkypePro provided free calls to a number of countries but was restrictive compared to the present range of more flexible Subscriptions.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Maybe you are looking for

  • Any fix for action cancelled?

    All of the sudden with an upgrade to Acrobat Reader 8, I'm getting an action cancelled error when opening PDFs or Docs with getURL from Flash. I've seen this topic posted in the forum, but didn't see where there was ever a fix addressed. I realize th

  • Database diagram not displaying foreign keys

    I've created a database diagram by importing tables from a database, and then manually creating the Foreign Keys on the diagram ( they're logical FKs, but not actually on the database ). Now, when I reopen the diagram, the 'Structure' tab in the bott

  • Cost for adding material to iTunes store and podcasting

    Does anyone know how much it cost to podcast or to sell your own your own material in the iTunes Store. For example, does iTunes receive a certain amount of commision from each sell that you make.

  • Is Oracle XML parser thread safe ?

    Hi, Is XML Parser thread safe ? In other words, if I call parse() from one thread, can I call the same method (or a different method) from another thread ? Is it safe ?. Is there an API that will let me use parser in a thread -safe way ? Thanks Vissu

  • [SOLVED] No sound in VMs on top of qemu 1.3

    After replacing qemu-kvm with qemu 1.3.x, I can't get sound to work in my VMs. The devices are properly recognized inside VM, alsamixer shows all controls OK, but speaker-test doesn't produce any sound. On the host, the sound works, so it's not a per