Since 5 minute ago the oracle cloud service down!

we are using oracle cloud service since 8 months,today suddenly the data center location as  db.em1.oraclecloudapps.com  not working,it showing
Oracle Access Manager Operation Error
The WebGate plug-in is unable to contact any Access Servers.
Contact your website administrator to remedy this problem.
we never expect this issue! coz our application in production mode!,rest of data center is working fine! (em2,ap1,ap2...)

after 1  day its up!.. after that in every day 3.50-4.00pm (AST / KSA (UTC+3) ) the paid cloud service attempt to re login as force.data center as db.em1.oraclecloudapps.com!

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