Since a sys recovery my hp dv6-2111tx wont recognize digital transmissions in media smart
first-the mouse stopped working. before warranty could be accessed, i had to perform a system recovery.
mouse didnt come good. and hp media smart stopped recognizing digital reception. only analogue was present.
mouse was fixed under warranty. (motherboard needed replacing). still the digi trans issue was present.
made numerous requests to hp. they say my warranty is expired. i give them my ext. number and get a different response each time. (not the issue here).
the latest response is that I'm not under warranty. they won't help. (again, not the issue).
i just want to watch TV on my laptop. it was one of the reasons i chose this model.
(i have since found out that it is an american model).
i have been struggling for close to 6 months. i have made no progress.
can anyone help?....
Hi Greg,
The product key on your COA label will only work for the version your notebook shipped with - ie Windows 7 Home Premium - but with the correct Image, it may be the best option considering the problem with reading the recovery media
The image file for Windows 7 Home Premium 64bit can be downloaded from the link below - the source is Digital River.
Windows 7 Home Premium SP1 64bit.
Also, you'll probably need to use the 'Phone Method' detailed in the link below to complete activation after installing the OS.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Regards,
DP-K
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Microsoft MVP - Windows Experience
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