Since downgrading and paying for Photoshop CC i get pop up box upon loading Photoshop stating there is trouble verifying my account and to get in touch have tried this?

hi I had the full membership of Photoshop CC for a year.  Then I downgraded to photoshop and Lightroom.  Now when I load Photoshop I get a pop up bow stating that there is trouble verifying my account.  There is also a box counting down the days, I am now on day 17 and I presume that once it gets to 0 I wont be able to use Photoshop.  I have tried contacting Adobe.  Does any one have expearience of this or an answer to this problem?

Contact Adobe support thru chat. 
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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