Since going from internet explorer to fire fox, my printer will not work. what do I do
I changed my internet explorer to Fire Fox. I had to reset my information in order to log into an account because it didn't recognize my computer. When I got what I wanted, it would not print out the information. What do I need to do since I am using Fire Fox
Thank you for the assistance. Before getting this information, I clicked on the actual document and it printed. I had previously gone to FILE and PRINT and it would not print. I will keep the information sent to me, if I have further problems, I will have someone more knowledgeable than myself follow the instructions that were sent.
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Internet Explorer 11 error 9C59. It Will Not Install!!!
Hi!
I am using Windows 7 Professional 64 bit on the HP Pavilion Media Center a1612n desktop computer. I have been trying to install IE11 on there forever and it will not finish all the way through. I've been getting the 9C59 errors that people have been talking
about on here. I will post some from the IE11 main log.
00:00.094: Started: 2015/04/10 (Y/M/D) 10:43:07.619 (local)
00:00.094: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.094: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.094: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.110: INFO: Previous version of Internet Explorer: 10.0.9200.17267
00:00.110: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.110: INFO: ...and 11.1.0.0...
00:00.110: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.110: INFO: iexplore.exe version check success. Install can proceed.
00:00.141: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.141: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.141: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.141: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:00.860: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:00.953: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1F0CB.tmp\Spelling_en.msu.
00:00.953: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:00.969: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1F0CB.tmp\Hyphenation_en.msu.
00:00.969: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:20.125: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:20.235: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1F0CB.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1F0CB.tmp\IE11-support\HardwareBlockingList.xml"
00:20.328: INFO: Hardware support check succeeded. Installation will continue.
00:20.328: INFO: Windows 7 operating system detected.
00:20.328: INFO: Service pack major: 1
00:20.328: INFO: Service pack minor: 0
00:20.328: INFO: Service pack name: Service Pack 1
00:20.360: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:20.375: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:20.375: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18741 >= 6.1.7601.17727 (True)
00:20.391: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:20.391: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:20.391: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:20.406: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:20.453: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
00:20.485: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:54.469: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1F0CB.tmp\IE-Spelling-en.cab
00:54.469: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1F0CB.tmp\IE-Hyphenation-en.cab
00:54.500: INFO: Waiting for 0 prerequisite downloads.
02:34.453: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
02:34.469: INFO: Waiting for 0 language pack downloads.
02:34.469: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
02:34.578: INFO: No reboot logic message NrApiStart(0), lParam=0x003d1468 returned 0x00000000.
02:35.625: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
02:35.625: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
02:35.641: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1F0CB.tmp\IE11-neutral.Downloaded.cab
02:35.672: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1F0CB.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
02:56.422: INFO: Process exit code 0x80004005 (-2147467259) [Unspecified error ]
02:56.422: ERROR: Neutral package installation failed (exit code = 0x80004005 (2147500037)).
02:56.422: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
02:56.422: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:56.563: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
02:56.813: INFO: Waiting for Active Setup to complete.
02:57.438: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
I could use all the help I can get. Thank you very much.I am using Windows 7 Professional 64 bit on the HP Pavilion Media Center a1612n desktop computer. I have been trying to install IE11 on there forever and it will not finish all the way through. I've been getting the 9C59 errors that people have been talking
about on here.
Assuming Win7 64-bit with Internet Explorer 10 (IE10) installed...
We'll need to "dig a little deeper" here. Please answer each of the following
[admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably
without quoting my post:
1a. When (approx. date) did you purchase the computer?
1b. Did Win7 64-bit come preinstalled on the computer when you bought it, did you do a clean install of Win7,
or did you upgrade the computer to Win7?
2. What is the full name of your installed anti-virus application or security suite and
when (approx. date) does your current subscription expire? What anti-spyware applications (other than Defender) are installed? What third-party firewall (if any)?
3. Has a(nother) Norton application or a McAfee application EVER been installed on the computer
since you bought it?
4. Did a Norton free-trial or a McAfee free-trial [PICK ONE] come preinstalled on the computer
when you bought it? (Doesn't matter if you never used or Activated it.)
5. Is KB3038314, KB3042553, KB3046306, KB3046269, KB3045999, KB3045685, KB3046482, and/or KB3037574 (and possibly KB2990214) listed in
Installed Updates (not Update History)? [1]
6. Assuming Java is installed => Is Java Version 8 Update 40 (or higher) or Java Version 7 Update 75 (or higher) installed? TEST HERE USING INTERNET EXPLORER ONLY! =>
http://java.com/en/download/uninstallapplet.jsp [2]
7. Is Adobe Flash Player v17.0.0.169 (or higher) installed? TEST HERE USING INTERNET EXPLORER
ONLY! =>
http://www.adobe.com/software/flash/about/
8a. When (exact date) was Internet Explorer 10 installed according to
Installed Updates?
8b. What Update Version & KB number are displayed in the second line of text in IE10's Help | About [Alt+H+A] tab; e.g.,
Update Version: 10.0.54 (KB1231231) ?
8c. Is IE11 being offered via Windows Update?
8d. Is Firefox, Chrome or any other alternate browser installed?
9. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; Glary Utilities; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser;
SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner's Registry Cleaner
component)?
PS: You're not alone! => http://goo.gl/duMmQo
==============================================
[1] Start | Control Panel | Programs and Features | View installed updates (in left-hand menu)
[2] No need to install Java if it's not already installed!
~Robear Dyer (PA Bear) MS MVP-Windows Client since 2002 Disclaimer: MS MVPs neither represent nor work for Microsoft -
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Hi
Are you still facing the same error ? If yes, are you getting this error everytime you are trying to export ?
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Thank you for visiting Apple Support Communities.
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