Since GW 7.0.3 unable to get documents into remote mailboxes
I have the following problem.
Some users have remote access to the mailbox and library. If a new
document is created the link to the document is correctly created in
the remote mailbox. If the user tries to open or view this document he
is prompted to download it from the master mailbox. If he does this,
the document never arrives in his remote mailbox. The activity log on
the master copy of the document shows "version downloaded to remote"
but the file itself cannot be found anywhere in the remote mailbox.
Old documents, which where created earlier are viewable and open-able,
but they are not updated if the master copy changes - it is only
possible to update the master copy with changes from the remote copy.
Before updating POA and clients to 7.0.3 it seems to have worked.
Anybody having simlar issues - or a solution for this?
W. Prindl
Update: This is only true for TCP/IP (Client/Server) connections to the
master mailbox. If the connection is changed to direct (file-system
access) everything works as it should. But I would prefer not to have
to use the direct access method for updating remote mailboxes.
W. Prindl
W_ Prindl wrote:
>I have the following problem.
>
>Some users have remote access to the mailbox and library. If a new
>document is created the link to the document is correctly created in
>the remote mailbox. If the user tries to open or view this document he
>is prompted to download it from the master mailbox. If he does this,
>the document never arrives in his remote mailbox. The activity log on
>the master copy of the document shows "version downloaded to remote"
>but the file itself cannot be found anywhere in the remote mailbox.
>
>Old documents, which where created earlier are viewable and open-able,
>but they are not updated if the master copy changes - it is only
>possible to update the master copy with changes from the remote copy.
>
>Before updating POA and clients to 7.0.3 it seems to have worked.
>
>Anybody having simlar issues - or a solution for this?
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