Since having my computer "cleaned up" recently, Photoshop does not look or act the same.

Since having my computer "cleaned up" recently, Photoshop does not appear or act the same. I cannot find some of the tools that used to be there. Would reinstalling the program help?

Hello!
Are you using the same version of the software, or could it be possible that you are using a newer version of photoshop?
Feel free to post a screenshot to elaborate on the issue that you are having.
If it is an issue of upgrading to the newest version of Photoshop, you might find this Photoshop Quick Reference Guide helpful with searching for tools
http://photoshopqrc.businesscatalyst.com
Hope this helps!
Julia

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Photoshop does not close files and the program does not quit.

I have been on the phone with tech support for over an hour. Photoshop does not close files and the program does not quit. I am on a Mac and I am using Photoshop CC 2014.

Have you tried uninstalling Photoshop CC and re-installing? Another thing to try is to remove all Photoshop CC plist files. There is also the Cleaner tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Can I download Photoshop cc more than twice on the same computer

I had problems with my computer,can I download Photoshop CC more than twice on the same computer?

Hi problm,
Yes, you can , it will be counted as second activation if you have not deactivated the previous install & activation.
I have checked & found that you have deactivated from one machine & it is active on one computer, this entitles you an install.
Incase it does not help you, please contact adobe http://adobe.ly/yxj0t6
Regards,
Rajshree

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I am operating with CS4. Photoshop produces an error " Could not complete your request because photoshop does not recognize this type of file"

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"

Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
You can double check this yourself:
First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
Keeping Photoshop Up-To-Date
If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
Photoshop Help | Digital Negative (DNG)
The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
-Noel

I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music

Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!

What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.

I am unable to set up my iphone 5 after reset since am getting a error stating 'unable to reach server' . i tried restoring the same from my computer but i get a error stating server unavailable' . please help me as my phone is stuck at the set up page

i am unable to set up my iphone 5 after reset since am getting a error stating 'unable to reach server' . i tried restoring the same from my computer but i get a error stating server unavailable' . please help me as my phone is stuck at the set up page. so i have already tried recovery mode as well.

Contact Apple support for warranty service.

I recently uploaded OSX 10.6.7 and ever since then, my Boris titler in FCP does not work with all the fonts, notably Avenir. It actually crashes FCP now. It was fine with the previous version. What's up Apple?

I recently uploaded OSX 10.6.7 and ever since then, my Boris titler in FCP does not work with all the fonts, notably Avenir. It actually crashes FCP now. It was fine with the previous version. What's up Apple?

I know what your'e going through, Gary.   OSX 10.6.7 is an absolute disaster.   Since I upgraded, I've had problems in FCP, Logic, Garageband, even issue dealing with peripheral hardware like external monitors.
Before 10.6.7 my system was running fine.
I've brought this up with Apple repeatedly.   They smile and shrug.   They've been helpful resolving the issues, but none of them has been easy to solve. I have spent days, dealing back and forth with tech support, sending logs, etc., before solutions have been found.
I wish I could give you an answer to your question.   My only guess is that Apple has totally dropped the ball on this one.   In the future they should provide a disclaimer when they offer an upgrade. Something like:   "Caution: all of your software may not function after this upgrade. But go ahead, you'll feel cool that your OS is the latest thing."
As someone who has been with Apple for close to 25 years, I'm disturbed by what appears to be an increasing sloppiness in their work.   This is especially disturbing when you depend upon their system to make your living.
Good luck.
david

Photoshop does not start unless I reboot

I have been having this problem since yesterday. Photoshop does not start after I use the computer for a while. I opened Windows Task manager to see if any processes start at all, even though the application does not start. Two processes (1) AdobeIPCBroker and (2) Photoshop.exe process start, but photoshop application does not open , not does it show up in the applications. What may be going wrong?
Arun

domike wrote:useradd someuser ; mkdir -p /home/someuser ; chown someuser:someuser /home/someuser
Where did you get this idea? This is the problem.
Follow the wiki
Also, you realize everything you are installing and doing only remains in memory. Why are you installing all these packages? Are you going to repeat this installation and user creation at every reboot?
EDIT: something else is wrong too - but until you fix the above, it will be hard to know if it is a separate cause, or an indirect effect. /run/user/0 should not be relevant, but /run/user/1000 should be used. I suspect your method of starting X is logging out of the 'su'ed user and is dropping back to the root login that it is under. You'll likely need to change tty's to log in as your user - on a normal system you could log out of the root session and back in as your user - but on the iso I think autologin for root is set on tty1. Of course you could disable this too.
Last edited by Trilby (2014-05-28 11:44:42)

I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

Hi Hardy Tasso,
Are you seeing this problem since first launch of PSE13 after installation or recently?
Please try:
Keep Ctrl + Alt + Shift keys pressed while launching PSE13 Editor and click OK on the dialog that comes next.
Thanks,
Anwesha

Photoshop does not see scanner...can't import scanned images

I recently migrated from Windowx XP (32 bit) to Windows 7 (64bit). On the xp computer, I installed the driver for my epson V500 photo scanner, and when go to File--> Import, there is an option to import via espon scanner. However, in Window 7, with Photoshop CS4 64 bit installed, the installed scanner does not show up on the import menu. I don't know how to get it to see the scanner as it does on my XP machine. I tried copying the photoshop plugins/import-export folder from the xp machine to photoshop (64)/plugind/import-export folder, but that didn't make a difference.
I really need the scanner to be visible inside photoshop. Any help would be greatly appreciated.
Thanks.

If you are talking about 64 bit TWAIN there is none, and probalby will never be one. Too many techincal problems.
Most advise you scan with the scanner software and save to a location. Many like this better as it does not tie up PS when scanning.

Problem transferring old iPhone 3GS to new phone 5S using computer. The iMac which I've been using to back up 3GS for years does not seem to recognize the 5S. No setup assist is coming on screen so I can't begin the transfer. Any ideas for this?

Problem tranferring old iPhone 3GS (ios 6.1.6) to new iPhone 5S (ios 8.1.2) through iTunes on my iMac computer (OSX 10.5.8) . I have backed up the 3GS this way since purchase of 3GS. The computer does not seem to recognize the 5S is there -- no setup assist is appearing on screen. Any ideas welcome.

this may not be your problem my according to the tech specs on apple.com the 5s requires:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 8; Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 11.1 or later (free download

"Could not complete your request because Photoshop does not recognize this type of file."

I am using the latest version of Photoshop CC. When I attempt to open a recent .psd file listed in the Open Recent list, I get the message "Could not complete your request because Photoshop does not recognize this type of file." I can use the open command to open these files with no problem. The files are not damaged or missing the .psd extension and open normally except when using the Open Recent menu. OS is Mac 10.8.5. Thanks for any clues as to a fix.

As weid as it may sound: simply don't use "Open recent...". Use Bridge to manage, find and start them in PS.

Offline File | Zero KB CRW's | "Photoshop does not recognize this file"

The first symptom was when I got the dialogue "The file named "CRW_0004.CRW" is offline or missing. I located the file using spotlight only to get a "Could not complete your request because Photoshop does not recognize this type of file." when trying to open it in photoshop. Upon closer inspection I found that the CRW file was 0KB. I searched for 0 KB CRW & CR2 files to find thousands of files. Heart sinks.
I recently started using lightroom to import and organize all my files. Now it seems something has gone gravely wrong. Any ideas?
Intel iMac 2core
OSX 10.5.7
LR 2.4
Camera Raw 5.4

…and just before I ran the utility I did an export and got a warning that 18 files were offline or missing and 1.file doesn't exist. But once I tried to Right Click>> show in finder and went through the relocate dialogue LR immediatly found the file. Reattempt to export files from "Photos that failed to export" folder went flalessly.

Changing animation frame rate when rendering in photoshop does not change the length of the video?

I made a walk cycle animation in Photoshop CS6 and want to render it into a quicktime format. I'd like it to be 12 fps, but when I rendered it at 12 fps the video seemed to be missing frames, and the video was 3 seconds long. I have 98 frames to my animation; doing the math, at 12 fps it should be 8 seconds long. Not 3.
I was confused and for curiosity's sake I rendered the video at 6 fps, trying to really slow it down. The video ended up being STILL 3 seconds long and only maybe 20 frames. I was missing literally 70 frames. I'm so upset with this rendering thing, I could chuck my computer at the wall.
Does anybody know of a solution to this?
edit: If it means anything, I've tried rendering it straight from the frame view and the timeline view. Each time I render it I have the timeline frame rate match the rendering frame rate as well.

floriannaart wrote:
Changing animation frame rate when rendering in photoshop does not change the length of the video?
Photoshop CS6 and CC support two types of animation Frame animations and a Video Timeline
Changing the frame rate should not change the length of a video timeline. It should just change the number of frames that are rendered. To change the length of a video you need to change the length of the video timeline. If you increase the length of the timeline and there is audio I'm quite sure there will be a problem with it, The Video part will most likely be better then the sound. The required number of extra frames can be generated however the video may look like slow motion. If you decrease the length the motion will speed up. The length of a video is normally done be editing video clips which are trimmed and stitched together to get the desired duration. Not normally done by altering the duration of a clip.
The duration a of Frame animation is the sum of the times each frame is displayed. In a frame animation the length of time a frame is displayed can be varied it not a normal motion picture video. To have a smooth frame animation you need a sufficient number of frames that are different from each other to show smooth motion. You can use Photoshop Frame animation tween feature to have Photoshop manufacture frames to help with a smoothing the animation. Once you have a frame animation the length with the motion you want you can have Photoshop convert it to a video timeline and render a normal motion picture video. It will not have audio but you can add audio to it.

Photoshop does not want to print in color anymore

Since last Friday Photoshop does not want to print in color anymore.
I am working with a Mac OS X 10.7 and a Canon Pixma printer.
When printing from the web the printer prints in color, but when I try to print a picture from Photoshop CC the picture is printed in B&W.
Can any one help me understand what is going on here?
Printer and Photoshop have always printed in color and in grayscale with no major problem till now.

Definitely check your Print settings. If you have more than one tray, they can be set differently from each other. You could be on the wrong tray as determined by your paper settings in Photoshop's Print dialog.
Here is a Help document on this subject.
Troubleshoot printing problems | Photoshop
Two ideas that stand out:
Press the Spacebar on your keyboard before you click File > Print. This process resets printer preferences that have been written into the image.
Reset Preferences: hold down cmd-opt-shift and start Photoshop. Release the keys when the "delete photoshop settings file" dialog appears and click "Yes".

Since having my computer "cleaned up" recently, Photoshop does not look or act the same.

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