Since I can't view my points history...​..

Can a specialist please let me know how many points I have pending and an estimated date of when I'll be receiving my points since I can't view anymore on bestbuy.com. I want to know if I'll be receiving points for a pre order and a purchase that I made on 9/27. When can we expect to be able to view our history. I figured since a lot of people are asking for this feature it would of been on the top of the to do list for bestbuy. I wouldn't be asking but I had problems in the past with receiving points.
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Good morning Dracky,
As long as your BestBuy.com and My Best Buy accounts are linked, you should be able to login to BestBuy.com right now and view your points/purchase history.  I posted an update to the forum on 10/1/2014 once the points/purchase history feature had officially been added to BestBuy.com.  You would want to login to BestBuy.com, click on "Account Overview" or "Rewards" under the My Best Buy tab, and then click on either "Points History" or "Purchase History."
From what I can see, you do have a couple transactions from 9/27/2014 that are currently pending in your account.  If you would like to discuss your account in additional detail, then please feel free to send me a private message and I will see what I can do to help.  You can send a private message by logging into the forum and clicking on the yellow envelope located at the top of the page.
*UPDATE* - Manage your My Best Buy account on BestBuy.com
Thank you for posting to the forum!
Derek|Social Media Specialist | Best Buy® Corporate
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