Since i download the new version of i tunes i canot play the songs of my library...it say that "the song could not be used because the original file could not be found" what i do to just play the songs directly? please someone help

since i download the new version of i tunes i canot play the songs of my library....it say "the song could not be used because the original file could not be found".
would you like to locate it.i just want to play directly..what i do? please help thanks

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

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When i try play a song i get this message " the song could not be used because your original file could not be found, would you like to locate. I tunes works on my iPad

OSX 10.9.5

I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac?

I-tunes is note letting me access i-tunes store without first dowloading the new version of i-tunes. The problem is that my older operating system won't work and is not allowing the newer i-tune versions to work. How can I just get use the old i-tunes?

I-tunes is note letting me access i-tunes store without first dowloading the new version of i-tunes. The problem is that my older operating system won't work and is not allowing the newer i-tune versions to work. How can I just get use the old i-tunes?

Hi,
Not sure if any of you above have managed to solve your problem or not but after coming across this same problem myself today as I am currently 'sofa bound' I decided to make it my mission to find a way around it.
Initially I did think, having ready what seemed like a million questions and people with the same problem, that the only way was to buy OS X 10.5 ... HOWEVER, no. In among all these threads I found a jewel - Download I Tunes 9.2.1 which gets rid of the download itunes 10 advert and allows you to then buy from itunes again :-) I am now one very happy lady.
I apologise to all those that dont have older versions of OS X that maybe wont support even this upgrade but certainly for those like me with just 4yr old lap tops at least it means it not longer means buying a new one.
Hope this helps son very frustrated people like myself - so much for apple support!

HT202879 I downloaded the new version of pages about a month ago. Today I tried to open documents that I created and saved with the new version and received a message that I needed to download the new version. The app store shows the download. HUH?!?

I downloaded the new version of pages about a month ago. Today I tried to open documents that I created and saved with the new version and received a message that I needed to download the new version. The app store shows the download. HUH?!?

I'm not sure what you mean by it making accessing files more complicated. I have both Pages 4.3 & Pages 5.1 icons in my Dock as well as Numbers 2.3 & Numbers 3.1. I continue to use the iWork '09 versions for my everyday needs. As long as the new versions are in your Applications folder & the '09 versions in the iWork '09 folder, Software Update will not have a problem updating them even if Apple should come out with a new update for the '09 versions.
Because I have moved the new versions to an external drive & renamed the apps because I want '09 to be the default apps, I do have to remember to move them back to my applications folder & restore the original names before updating. But since you like the new versions this "complication" doesn't apply to you.

Mozilla constintly is not responding , and delaying when im typing. ever since i downloaded this new version.

it constantly is not responding , and delaying when im typing. ever since i downloaded this new version.

The Firefox pop-up blocker is usually very effective for blocking pop-ups generated by websites, but it sounds like you may have picked up some Malware that is generating those pop-ups from you own PC.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

After I downloaded the new version of iTunes 11.0.1 and i try to open it it says: ''There is no application set to open the document ''iTunes 11.0.1.dmg.part''. How can i install this without paying for an app to do it?

After I downloaded the new version of iTunes 11.0.1 and i try to open it it says: ''There is no application set to open the document ''iTunes 11.0.1.dmg.part''. How can i install this without paying for an app to do it? What apps can i download to do this type of work.

.dmg.part is not a complete file.. It usually indicates that the entire file has not been downloaded yet. Are you sure you downloaded the entire file? (i recommend updating itunes through  > Software Update
Alternatively, you can download it from here: http://support.apple.com/kb/DL1614

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

That is Pages for iPad v2.0, which Pages '09 v4.3 can't read.
You need to either stick with the older version of Pages on the iPad or get Pages 5 for the Mac which is only available if you are running OSX 10.9 Mavericks.
Unfortunately that is not the end of your woes because Apple has made iCloud convert the files to Pages 5 now, and Pages 5 has over 90 features deleted on top of doing a shocking job of converting older Pages files.
Peter

I have the new version of i tunes for my ipod not computer is there a way i can change it back to the old itunes on my ipod, i have the new version of i tunes for my ipod not computer is there a way i can change it back to the old itunes on my ipod

i have the new version of itunes for my ipod and the old version for my computer so is there a way i can remove it from my ipod

Was your CS5 a student/teachers edition?
A Volume Discount version?
An upgrade from an earlier suite?
Or the full-scale version?
Nancy O.

Song could not be used b/c orignal file could not be found

Hi Everyone,
Ok, I screwed up something and I think it was the "link" to my itunes files. Here is my situation. When I choose certain songs the following dialogue box appears "The song "xxxxxxxxxx" could not be used because the oroginal file could not be found. Would you like to locate it?" I have been doing this all evening. Is there a short cut that will re-establish the connection? Thanks for your time and help

Quit iTunes ...... Relaunch iTunes while holding down the OPTION key.
Choose: reload "Music Library"
Quit iTunes ...... Repair Permissions (Disk Utility) .... RESTART computer.
Launch iTunes.
DIXIE

My Norton Identity Safe won't work with the new version (4) of Firefox AND the new version isn't asking me to Remember my password info either - SO I now have to type in my password info wherever I go which is NOT a good thing. What can I do???

I have Norton Internet Security.
When I downloaded the new FF4 they said that a part of Norton wasn't compatible - and it seems that that part must have been my Identity Safe which holds all my password info & fills in all of my passwords for me.
You say this new version of FF automatically prompts me to have it save this info for me, but I sure didn't see that prompt and now every time I visit my online banking (and credit card site, etc, etc,) I have had to type in all this info myself.
This certainly is not convenient!
It's bad enough I just get used to one system and you all go & reinvent the wheel -BANG!
Hasn't anyone ever heard of baby steps?

Hmmm, Norton extensions are broken again in Firefox 4.0.1. It seems that Norton didn't allow for Firefox 4.0 security updates when they updated their Firefox extension for Firefox 4.0. Norton says they'll have a fix in two weeks. A Norton user posted a fix in this forum thread.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788

My iphone 4 won't connect to my mac. It says that I need to install the lastest version of itune (11.1) but when I try to update itunes it says that I have the current version 10.6.3. Can someone please help!

Hi,
My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
thanks

You are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.

HT2292 I don't have I tunes in my start up menu on Windows 8 although I have already uninstalled it and re installed the newer version of I tunes??? I have no idea what to do.

I need help I can't get my computer to recognize my ipod nano 7th....going through all the steps...NOT HELPING LOL

Backup with iTunes. If iTunes is asking you if you want to backup, say yes to that and it will backup your iPad. Have you ever synced with this computer before?
My boilerplate response for anyone that wants to update the iOS.
What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.
However, iTunes should ask if you want to backup before you update, but just in case create the backup yourself before you update. The backup contains your app data and settings - along with other items - so make sure you backup first.
If you have any other important files, you may want to transfer them to your computer as well, prior to the update.
How to transfer purchases into your iTunes library
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

HT1926 I went to download the "new" version of I tunes 11.14 (Ibelieve), it did not finish the download and now when I try to access my account. I get Runtime error. I now am missing almost 2800 songs. What gives? And is the repair?

What does Apple plan to do about the runtime DLL error your
download has created?

Hi Fmconnc,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

My itunes won't connect to my ipod and it says that my ipod can't be used because the apple mobile device isn't started. help please?

I haven't changed anything on my ipod and nothing has happened to it, but it won't connect to my itunes even to update apps. I updated some apps on itunes and they haven't been updated on my ipod. I also can't put songs or anything else onto it.

See Here for,
AMDS for Windows
http://support.apple.com/kb/TS1567

Since i download the new version of i tunes i canot play the songs of my library...it say that "the song could not be used because the original file could not be found" what i do to just play the songs directly? please someone help

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