Since I installed 10.9.3 my macbook pro battery will not charge?
Hi,
New to posting on here. I installed 10.9.3 2 days ago and since then I have had an X over my battery icon. Having checked hardware it doesn't even recognise that a battery is there. Only works now with power lead plugged in. The Macbook Pro is about 18 months old. Would really appreciate any help!
gartonashmol,
have you tried resetting your MacBook Pro’s System Management Controller?
Similar Messages
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Mid 2010 Macbook Pro battery will not charge after plugging in firewire cable shut down computer
I have a mid 2010 15" Macbook pro with Lion installed.
I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
I have tried resetting the SMC and PRAM, but to no avail.
When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
Below is my power information.:
Battery Information:
Model Information:
Serial Number: W0013PVDXBX0A
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 157
Charge Information:
Charge Remaining (mAh): 3406
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5956
Health Information:
Cycle Count: 395
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11638
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00b9468c
Charging: No
Any help would be greatly appreciated. Thanks everyone.I have a mid 2010 15" Macbook pro with Lion installed.
I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
I have tried resetting the SMC and PRAM, but to no avail.
When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
Below is my power information.:
Battery Information:
Model Information:
Serial Number: W0013PVDXBX0A
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 157
Charge Information:
Charge Remaining (mAh): 3406
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5956
Health Information:
Cycle Count: 395
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11638
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00b9468c
Charging: No
Any help would be greatly appreciated. Thanks everyone. -
My macbook pro battery will not hold charge
My macbook pro battery will not charge. The laptop will only turn on after it has been plugged in to charge, and when unplugged it automatically dies. When plugged in the battery indicator is green and the top right corner of the screen says "Not charging". I left town for a week with the laptop off and I came back in town and it won't charge. What can I do to fix this?
If you are under warranty call Apple and get a case number.
-
My Macbook Pro suddenly will not charge. I tried using 2 different cables and it still will not charge. What should I do??
Look at the power adapter connection on the MBP and make certain that it is clean and not discolored.
Trya SMC reset:
http://support.apple.com/kb/ht3964
Ciao. -
MacBook Pro battery does not charge
My macbook pro is dead after the battery went flat. Now the battery will not charge, the LED on the power cord remains green, and I am unable to turn on the computer. Any suggestions on how to correct this problem?
When the battery is really dead there are three possibilities:
- Reset the SMC and hope the problem went
- Bring it to an Apple Service Provider, if it's covered under warranty
- Buy a new battery
All if it is the battery, and not something else with the power adapter or the MacBook Pro itself. -
Macbook Pro battery is not charging but the battery meter is full
Hi guys!
I have a 19 months macbook pro. I've tried using 2 different AC adapter but my mac's battery is still at 0% and the status says "Battery is not charging". I think my battery is dead but the LED battery indicator on my battery shows 5 lights, means its at full power.
I've tried to disconnect the AC cable and remove the battery, then press the power button for 10 sec but nothing change when i start my mac again...i also tried to reset my PRAM ( i think ) by holding a cmdopt+PR while rebooting but it didn't help to solve the problem too. I also have the battery update 1.2 installed on my mac and the results is still the same.
This is my battery info from system profiler. I hope someone can tell me what to do before I visit the Apple store.
Battery Information:
Model Information:
Serial Number: SMP-ASMB014-3658-b12
Manufacturer: SMP
Device name: ASMB014
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0202
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 0
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 298
Condition: Check battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12528
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: NoHello,
I am having some strange battery behavior. I bought a FastMac TruePower Battery that is supposed to have extended capacity. Now when the battery dies, i plug in my MagSafe to charge it and it immediately says 'not charging', but then begins to charge. It either continues to charge and gets stuck at 80% or so and reads "calculating" in the menu bar, or just jumps between 'charging' and 'not charging'. The symptoms are very strange, and FastMac already sent this battery back saying it passes all of their tests. I do not want to send it back again because they charged me to send it back to myself even though it still does not work as advertised. I have my original Macbook Pro Apple battery which still charges fine, so i assume it is a problem with the battery based on a simple process of elimination.
Battery Information:
Model Information:
Serial Number: BIT-ASMB012-***-* <Edited by Moderator>
Manufacturer: BIT
Device name: ASMB012
Pack Lot Code: 012d
PCB Lot Code: 050d
Firmware Version: 647e
Hardware Revision: 2700
Cell Revision: 0000
Charge Information:
Charge remaining (mAh): 2116
Fully charged: No
Charging: No
Full charge capacity (mAh): 5029
Health Information:
Cycle count: 24
Condition: Good
Battery Installed: Yes
Amperage (mA): 2628
Voltage (mV): 11962 -
SMC Reset and Macbook Pro Battery still not charging
Hi, I bought a new Macbook Pro the Christmas before last (2 years ago) and unfortunately didn't remember to buy the AppleCare. (Didn't have the money to purchase it as I was buying the computer) Anyway, today my charger decided to stop recharging the battery. The battery icon says the battery is charging but the LED light on the charger is not on at all and when I click on the battery status it says "Battery is Not Charging." I've already tried the usual troubleshooting and Resetting the SMC but it didn't work. I also checked the status on the battery and my computer said it was Normal. What else can I do? I really need this laptop for college and the battery has to be usable.
If available, try a different charger.
What does System Report>Power say under AC CHARGER INFORMATION?
Ciao. -
Macbook Pro Battery Is Not Charging but Condition: Normal
Hi,
This question may have been answered but I couldn't find any information about problems with the same symptoms as my own. My 2010 MacbookPro battery is not charging but the green light on the adaptor is green when plugged in. Laptop will die if power adaptor is removed. Have attempted SMC restart but still receiving following information.
Battery Information:
Charge Information:
Charge Remaining (mAh): 0
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 0
Health Information:
Cycle Count: 0
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 0
Condition is NORMAL but the Cycle Count has been reduced to 0 which it definitely is not after about 20 months of use but I cannot tell what the actual Cycle
Count is for obvious reasons. I'd rather not have to get a new battery but am aware this could be neccessary. Was just curious if anybody else had experienced
a similar problem and if they had it resolved as I cannot get to an Apple store for at least a month!
Thanks for the help.A new development has just occured. I noticed the light on the adaptor suddenly turned orange. Now the battery is showing the following:
Battery Information:
Charge Information:
Charge Remaining (mAh): 5541
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 6492
Health Information:
Cycle Count: 205
Condition: Normal
Battery Installed: Yes
Amperage (mA): 1839
Voltage (mV): 12369
Ever seen anything like this before? Problem with the connectors or circuit fault as you suggested? -
Macbook Pro battery is not charging.
Hi,
I recently purchased a replacement battery for my aging (2006) Macbook Pro.
The battery did just fine, but only for 5 cycles. Now, it permanently shows a status of "not charging".
I had started to think that maybe my power block had developed a fault, but eliminated that by going to a local re-seller who kindly let me plug it in using one of their blocks. I got the same status.
Can anybody tell me anything from evaluating my status data, or better still, suggest a fix before I go about returning the battery? I am particularly foxed by the fact that this appears to show the battery condition as 'Normal'.
Here is the data when I look into the 'Power' section of 'About this Mac':
Battery Information:
Model Information:
Serial Number:
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 9a41
PCB Lot Code: 2f30
Firmware Version: ff14
Hardware Revision: 0011
Cell Revision: 00c8
Charge Information:
Charge remaining (mAh): 2530
Fully charged: No
Charging: No
Full charge capacity (mAh): 5142
Health Information:
Cycle count: 5
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11039
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 25
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x0022d195
Charging: No
Thanks!Bad power adaptor.
-
Macbook pro battery reports not charging replace now
Hi,
My MacBook Pro reports that it is not charging and the status is "replace now". This is an early 2008 model so is it simply the fact that the battery is due for replacement or could there be another explanation :
I have not used the Mac Book for a few months and battery lasted 3-4 hours on last use.
The battery has only had 30 power cycles, I thought that average should be about 300 ?
Did Apple recall/replace known issues with batteries in this model/date, even so it probably isn't valid now ?
Thanks
JakeThere have not any battery recalls that I am aware of. I suggest you go to the Apple store and have the MBP examined. Your cycle count is very low but the battery is not new, coupled with the fact the MBP warning message is there for a purpose.
Ciao. -
My MacBook Pro battery does not charge. How do I get it to work again?
I have tried resetting the SMC, but am not sure if I have reset it or not.
Model Information:
Serial Number: 9G1470YEYD3MA
Manufacturer: DP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 2
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 4942
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5524
Health Information:
Cycle Count: 63
Condition: Normal
Battery Installed: Yes
Amperage (mA): -798
Voltage (mV): 12054
Mine just started doing this within the last week. When I have it plugged in, it says I have 16 minutes left on the battery but unplugged, I'm at 90%
Kim -
Macbook Pro-battery does not charge when on standby
Funny thing, I discharged my battery recently and when I plugged my power adaptor I put the computer to hibernation. When I opened the screen the charge was still 15%, same as b4 hibernating. The computer would not charge the battery whenever I close the screen and the problem remains. Anyone had similar problems?
This isn't a normal behavior. Have you verify if the magsafe adaptor was properly connected, i.e. that the amber-LED was on?
-
Since I installed OSX Lion on my MacBook Pro, sometimes after login, the colored wheel keeps turning and I can't do anything. When I click on some icon or in the menu, no happens.
After a long time (more than 1 hour), I decide to switch off my Mac holding the button down and when I boot and log in again, it works normally.
Remark: When I logoff, I do not ask to keep my open programs for the next session.
I have a MacBook Pro 2010 with 4GB Ram.wrong reply
-
My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
I have a MacBook Pro that will not boot up. The apple symbol is there and the spinning wheel keeps spinning. Any idea how I can fix this?
Reinstall OS X.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
OR
Reinstall Snow Leopard without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
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